---
title: Happay Reviews
meta_title: 'Happay Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 433 reviews by the users' company size, role or industry
  to find out how Happay works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 433
  scale: '5'
date_modified: '2026-07-26'
parent_category:
  name: Travel & Expense
  url: https://www.g2.com/categories/travel-expense
---

# Happay Reviews
**Vendor:** Happay  
**Category:** [Expense Management Software](https://www.g2.com/categories/expense-management)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 433
## About Happay
Happay is an AI-powered Travel and Expense Management platform trusted by 8,000+ businesses across 30+ countries and 40+ industries for over 12 years. It unifies corporate travel bookings, expense tracking, reimbursements, and compliance on one integrated web and mobile platform. For travel, Happay offers a powerful Self-Booking Tool with live flight and hotel inventory, a built-in Policy Engine for real-time compliance, multi-level approval workflows, a GST Engine to maximize input tax credits, and analytics dashboards that deliver 100 % visibility and cost control. For expenses, Happay’s Xpendite auto-captures receipts from 5 sources, while SmartAudit flags policy violations proactively. Features like forex and per diem management, route tracking, and automated reporting make reimbursements faster and error-free. With ERP, HRMS, SSO, and corporate-card integrations, Happay empowers finance, travel, HR, and procurement teams to automate spend, improve compliance, and enhance employee experience.



## Happay Pros & Cons
**What users like:**

- Users find Happay&#39;s **ease of use** exceptional, with straightforward features like drag-and-drop invoice handling and real-time expense tracking. (65 reviews)
- Users value the **intuitive and user-friendly interface** of Happay, making expense tracking fast and easy. (25 reviews)
- Users appreciate the **user-friendly interface** of Happay, making expense reporting and management efficient and easy. (23 reviews)
- Users value the **efficiency** of Happay in tracking expenses and streamlining approvals, saving valuable time. (21 reviews)
- Users rave about the **incredible experience** with Happay, highlighting its informative and engaging nature. (21 reviews)
- Users value the **excellent customer support** from Happay, which enhances their overall experience with the product. (17 reviews)
- Reimbursements (16 reviews)
- Expense Management (15 reviews)
- Tracking Ease (15 reviews)
- Quick Reimbursement (14 reviews)

**What users dislike:**

- Users report **slow performance** with Happay, noting delays and technical glitches that hinder their experience. (13 reviews)
- Users express frustration with the **inconvenient approval process** , finding it time-consuming and inefficient compared to competitors. (12 reviews)
- Users find the **approval process time-consuming** , preferring a more streamlined workflow over Happay&#39;s multiple steps. (12 reviews)
- Users find the **approval process cumbersome** , preferring a more streamlined approach without multiple steps. (11 reviews)
- Users struggle with **technical issues** like OTP prompts, invoice uploads, and glitches affecting their experience with Happay. (11 reviews)
- Users find the **slow processing** of Happay frustrating, especially when generating reports and navigating the interface. (10 reviews)
- Users find the **approval process cumbersome** , leading to delays in vendor payments and frustration for management. (9 reviews)
- Slow Loading (8 reviews)
- Time Issues (8 reviews)
- Complexity (7 reviews)

## Happay Reviews
  ### 1. One of the best Choice among cards and alternative to payment tools

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sudhindra B. | Release Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** February 25, 2023

**What do you like best about Happay?**

I have been using Happay Card for more than two years now, haven't faced any single issue payments. International transactions probably one of best I have seen. Excellent customer service and quick resolution, Always on top of implementing new features to the customers.

**What do you dislike about Happay?**

Not a dislike, however one tap payment could be bit more faster..Tech teams may have to work with payment gateways to make it possible...

Currently it is around 6-7 seconds which could be reduced to 3-4 seconds

**What problems is Happay solving and how is that benefiting you?**

Tracking the payments are lot more easier and it's all inside one app, lot of visibility and transperancy. 

No third party apps are needed anymore to track personal/professional expenses

**Official Response from Deepak Ruchandani:**

> Hi Sudhindra,

Thanks for sharing your positive feedback with us. Will surely share your feedback with the product development team.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay


  ### 2. User Friendly expense maangement system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sandhya V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 07, 2023

**What do you like best about Happay?**

Paperless expense management also has the provision of recording all data with good MIS reports. Easy to use. 
An outstanding feature is also can access from mobile.

**What do you dislike about Happay?**

As it is travel management software, good integration of travel itineraries is also required.  Also, need to work on money settlement provision as it is not possible now.

**What problems is Happay solving and how is that benefiting you?**

Smooth expense management of all employees and hassle-free transaction of money to employees' accounts. Team handled RBI KYC verification process very well for all employees.

  ### 3. Fast and Easy Reimbursements

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shamik B. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Happay?**

The best part about Happay is that it is fast and secure. The process flows are simple for any kind of reimbursement, and it tracks all my business card payments automatically.

**What do you dislike about Happay?**

I think it can improve in minor areas like adding expenses in reports and the type of options provided in the expense type as well as the report submission process.

**What problems is Happay solving and how is that benefiting you?**

It is solving our need to manage all expenses through business cards and other external expenses for client-related travels and visits. It helps automatically track all such expenses and streamlines the reimbursement process post-approval.

**Official Response from Deepak Ruchandani:**

> Hi Shamik,

Thanks for sharing your feedback with us. We will surely work on the suggestions shared by you.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 4. Safe, digital and easy control of transaction limits

**Rating:** 5.0/5.0 stars

**Reviewed by:** Atishay J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2023

**What do you like best about Happay?**

It's 100% safe and accepted at various restaurants and grocery shops. The wifi feature makes the payment process faster. You can also control the maximum transaction amount on digital and wifi payments.

**What do you dislike about Happay?**

-Sometimes, Happay is not accepted even in a few popular supermarkets like Big Bazaar.
- There should be a list of brands where Happay can be accepted. 
- Lot of transactions failures.

**What problems is Happay solving and how is that benefiting you?**

The biggest problem that Happy has solved is that it has minimised the reimbursement process. You do not need to manually send a lot of emails and wait for your money.

**Official Response from Deepak Ruchandani:**

> Hi Atishay,

Thanks for sharing your feedback with us. Happay works fine at all outlets where VISA is accepted. It might happen that your card provider might have applied some merchant restriction on the usage of the card at specific merchants.  

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 5. Please go to some other provider of cards

**Rating:** 0.0/5.0 stars

**Reviewed by:** Hrushit S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Happay?**

Nothing specific comes to mind when thinking about what we like about Happay at MPL.

**What do you dislike about Happay?**

> Company is unstable and does not offer support nor does it want to understand our problems. 
> Most of the team members at Happay we talk to resolve our problems are clueless 
> The Company keeps on pushing back to spend money on their platform and frequently keeps on calling people from time to time.

**What problems is Happay solving and how is that benefiting you?**

Happay is only there as a backup incase other providers do not work. The UI for their platform is very unimpressive and dull and definitely not something we would want to use in today's world.

  ### 6. Seamless Payment Initiation as well as Tracking

**Rating:** 4.5/5.0 stars

**Reviewed by:** Omkar D. | DGM Growth & Marketing, Logistics and Supply Chain, Enterprise (> 1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Happay?**

Easy maintenance of all payments in one place - flexibility to control spending on platforms and to top it all instant communications on balance changes on sms and emailers

**What do you dislike about Happay?**

Acceptance level across all international payments is something I would want Happay to improve on. Also, with the new RBI guidelines, it has become more difficult to set this as a recurring payment option on a lot of networks.

**What problems is Happay solving and how is that benefiting you?**

Seamless Online Payments 
One-stop tracking of all expenses
Lesser TAT on support tickets with accurate resolutions
Communication across multiple channels for real-time expenses

**Official Response from Deepak Ruchandani:**

> Hi Omkar, 

Thanks for sharing your detailed feedback with us. We are working on enabling the recurring payments option via a workflow, will soon release the update on the same.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 7. Happay review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mudit N. | Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2023

**What do you like best about Happay?**

1. Easy to use app interface
2. Tracking of my expenses and approvals
3. Easy-to-understand reports and dashboards
4. Scan feature, which automatically fills in details

**What do you dislike about Happay?**

1. The scan feature still fills in incorrect details; it should be more precise
2. Search feature in reports and expenses should be improved, several unnecessary search fields can be removed

**What problems is Happay solving and how is that benefiting you?**

Happay helps me claim reimbursement from my company. For any expense I incur for my job-related activities, I can fill in the details quickly through Happay, submit it, track it, and get the money.

**Official Response from Deepak Ruchandani:**

> Hi Mudit,

Thanks for sharing your detailed review and feedback with us. We will surely work on improving the scan and search feature.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 8. happay review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dhaval J. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Happay?**

the best part about happay is you have all the summary in one screen, we can see all our corporate card expenses and file

**What do you dislike about Happay?**

receipt needs to be uploaded and we need to find a solution using whatsapp where we uplaod the image and it is available in happay to tag to a perticular expense

**What problems is Happay solving and how is that benefiting you?**

happay is helping consolidating all the different types of invoices in one place allowing us to segregate them catagory wise to have a wholistic view of the different kind of expenses

  ### 9. Streamline your business with Happay

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rishikesh T. | Senior Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about Happay?**

Happay is a simple and easy-to-use solution to manage expenses and streamline financial processes. Users can easily submit expense reports to track spending and get real-time cost visibility.

**What do you dislike about Happay?**

Nothing that we could find till now. It has an awesome UI and is very easy to use. Its simple interface is very intuitive, and features such as automatic expense categorization help businesses operate more efficiently.

**What problems is Happay solving and how is that benefiting you?**

Its features, like automatic expense categorization integrated with accounting software, save time and reduces errors. Overall, Happay helps businesses to operate more efficiently and effectively, which is a major advantage in today's competitive marketplace.

**Official Response from Deepak Ruchandani:**

> Hi Rishikesh, 

Thanks for sharing your positive feedback with us. 

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 10. Good Card experience - with Safety measures

**Rating:** 4.5/5.0 stars

**Reviewed by:** Genevieve P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 28, 2023

**What do you like best about Happay?**

The convenience of having everything online and making the services digital friendly. The best part I appreciate is the online fixing of amounts and preferences which helps in day to day ops of the card.

**What do you dislike about Happay?**

Sometimes cannot connect or understand the reason for the decline and then have to wait to speak to someone to figure out. Otherwise overall am quite happy with the card.

**What problems is Happay solving and how is that benefiting you?**

The fact that We have a card that helps in collaboration with the company expense reporting system is truly great. This way there is very little window of missing an expense to report.

**Official Response from Deepak Ruchandani:**

> Hi Genevieve, thanks for sharing your experience with us. We will surely work on the transaction failure query. Thanks.

  ### 11. Happay Expense Management Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Arnab B. | Senior Associate, Enterprise (> 1000 emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about Happay?**

Happay expense management is a cloud-based solution designed for businesses of all sizes. It provides features such as expense tracking, report generation and reimbursement management.

**What do you dislike about Happay?**

Happay is an excellent solution for expense management and reimbursement, and I found no drawbacks until now. Its pricing model maybe a little higher for small and medium-scale enterprises.

**What problems is Happay solving and how is that benefiting you?**

One of the unique features of Happay expense management is its AI-powered smart audit, which uses a machine learning algorithm to detect fraudulent expenses and policy violations, reducing the risk of financial losses for organizations.

**Official Response from Deepak Ruchandani:**

> Hi Arnab, 

Thanks for sharing your positive feedback with us.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 12. Happay is a very user friendly application.It is very easy and can be done quickly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Abhisha J. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 06, 2023

**What do you like best about Happay?**

It is straightforward, and I can upload attachments also. It is very convenient,helps save a lot timeReview collected by and we can trace the approval process and when it gets approved.we are notified for every step.

**What do you dislike about Happay?**

None, It works so well and helps save a lot of time and effort

**What problems is Happay solving and how is that benefiting you?**

It helps user to keep a track of their expenses. And also a one roof where expenses can  be claimed, reviewed and approved.It nbenefits me by allowing me to kep a track of my expenses.

**Official Response from Deepak Ruchandani:**

> Hi Abhisha,

Thanks for sharing your positive feedback with us.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 13. Great product

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amit J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Happay?**

Ease of creating cards for new hires
Having multiple cards for different expense types
Acceptability of cards for both online and PoS transactions
Ease of collectings receipts

**What do you dislike about Happay?**

The portal is a little difficult to operate. Every time you move to the next page the search/filter gets altered. There is no option to download all receipts in one go for a review.

**What problems is Happay solving and how is that benefiting you?**

Digitization of payments and avoiding pressure on employees to pay for a corporate expense and claim later. Traditional credit cards are hard to issue and tracking of usage is delayed.

**Official Response from Deepak Ruchandani:**

> Hi Amit,

Thanks for sharing your feedback. We will surely work on improving the product.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 14. Happay Review

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** July 05, 2023

**What do you like best about Happay?**

1. Good support on Mobile and Web
2. Easy wallet and expense management
3. Passbook functionality
4. KYC on mobile app was quick and easy

**What do you dislike about Happay?**

The UI is a bit dated and looks like they have not redesigned the UI and UX in ages.

**What problems is Happay solving and how is that benefiting you?**

1. Peloaded payment
2. Passbook to map and manage expenses
3. Digital wallet / card

  ### 15. Review - Happay

**Rating:** 3.5/5.0 stars

**Reviewed by:** Chinmoy D. | Sap Financial Accounting Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Happay?**

Happay is easly access, it helps us to upload all kind of bills, it takes sufficient time to get the bills approve and it also to get the amount creadited in bank account.

**What do you dislike about Happay?**

Sometimes it also make it difficult to get the approval for some kinds of bill and we need to get approval form manager and as TPR resource we are not accassable to claim a bill and we been get help from other resource.

**What problems is Happay solving and how is that benefiting you?**

Happay is easly access, it helps us to upload all kind of bills, it takes sufficient time to get the bills approve and it also to get the amount creadited in bank account.

**Official Response from Deepak Ruchandani:**

> Hi Chinmoy, 

Thanks for sharing your feedback with us, we will surely look into the approval workflow.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 16. Using Happay for Expense Management in PwC India.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Harsh Vardhan A. | Senior Associate SAP PS, Enterprise (> 1000 emp.)

**Reviewed Date:** March 20, 2023

**What do you like best about Happay?**

Happay is a very convenient tool for Expense Management. It has a user-friendly interface. The turnaround time for issue resolutions is also speedy.

**What do you dislike about Happay?**

As such I do not find anything which I do not like about Happay. Maybe some fields like date & time which are not relevant can be removed.

**What problems is Happay solving and how is that benefiting you?**

Happay is an effective tool for Expense Management. It is swift and does the job it is expected to do.

**Official Response from Deepak Ruchandani:**

> Hi Harsh,

Thanks for sharing your positive feedback with us.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 17. Good experience already recommend to other companies in my friend circle

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohd A. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Happay?**

Happay offers a complete and integrated solution to manage your expenses. With a mobile app that automates expense filing and a solution that offers real-time spend visibility for agile decision-making and tighter budget controls, you have the best software for expenses.

**What do you dislike about Happay?**

There's really nothing negative about it, Image uploading is sometimes hectic otherwise its all good.

**What problems is Happay solving and how is that benefiting you?**

Happay tackled the inefficient branch petty cash problem with a customized end-to-end solution. By assigning Happay cards to the outlets, they manage and monitor all branch petty cash transactions centrally

**Official Response from Deepak Ruchandani:**

> Hi Mohd,

Thanks for sharing your positive feedback with us. 

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay


  ### 18. My Experience using Happay

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Renewables & Environment | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about Happay?**

Happay is very useful for expenses management and tracking the expenses very easily. We are using Happay in our organization from more than 4 years with atmost satisfaction.

**What do you dislike about Happay?**

Happay is having everything the good in it. But I want to see more betterment in add comment area specifically.

**What problems is Happay solving and how is that benefiting you?**

Happay is helping in my organization to manage all employees expenses that includes travel expenses, DA & etc. Also, Happay is providing report ID for every report the user is submitting for next approval that I think is very helpful to track expenses very easily even there are number of employees in the organization.

  ### 19. Great experience for happay review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Adaora A. | PRESIDENT/VICE PRESIDENT , Professional Training & Coaching, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 10, 2023

**What do you like best about Happay?**

For the past two years happay it has been a great platform and it's UI design is very user-friendly
It's communication system is very useful as all the update and receive on email

**What do you dislike about Happay?**

Lot of transaction failures, very intuitive

**What problems is Happay solving and how is that benefiting you?**

Easy to understand reports and dashboard

  ### 20. Great simple tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Sourabh P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Happay?**

1. GUI is easy on eyes.
2. Options are not cumbersome
3. Tools are simple and can be understood easily without help
4.  All necessary features available with all required reports
5. Cost efficient

**What do you dislike about Happay?**

1.  Customer Support takes time
2. Other than that there's no issue till now

**What problems is Happay solving and how is that benefiting you?**

It is providing cost effective Accounts Payable solution along with it's EPIC corporate card which helps in maintaining necessary audit trails and control over costs.

**Official Response from Deepak Ruchandani:**

> Hi Sourabh,

Thanks for sharing your valuable feedback with us. We will surely work on improving the customer support.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay


  ### 21. Great Expense Management Tool for Companpies

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anisha  A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 16, 2023

**What do you like best about Happay?**

I've been using Happay for the past few months and I must say I'm impressed with the platform. I mostly use it during my business travels & it has always been seamless to use it for any payments and to also provide my company with the list of expenditures on a real time basis. It is also really easy to add receipts & manage everything at one place.

**What do you dislike about Happay?**

Nothing to dislike as such, there are certain instances when the server goes down & I am not able to make payments

**What problems is Happay solving and how is that benefiting you?**

Reduces the requirement of seeking constant reimbursement for business expenses as you can directly pay from the happy card issued to you with budget constraints.

**Official Response from Deepak Ruchandani:**

> Hi Anisha,

Thanks for sharing your positive feedback with us. We will surely work on improving the application's uptime.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 22. Best Expenses Management Software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anjali P. | Marketing Associate, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2023

**What do you like best about Happay?**

The ease of the software to provide real-time expense & monetary solution (hassle free) is commendable. I really like the user interface as well. It leverages technology which solves employee expense management.

**What do you dislike about Happay?**

My team has been using Happay since long and we haven't find any much disadvantage as such. One thing which I'd like to highlight is that sometimes the network & payment failure became unavoidable.

**What problems is Happay solving and how is that benefiting you?**

The problem Happay is solving for us is that it control our entire organization Travel and Employees expenses manegement with such ease that hasn't been done otherwise.

  ### 23. Happay expense management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sayan B. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 28, 2023

**What do you like best about Happay?**

The easy & interactive User interface of the tool

**What do you dislike about Happay?**

the screen adjustment while tracking a particular case already submitted

**What problems is Happay solving and how is that benefiting you?**

Happay is centrally managing all expense management-related service requests. The tool keeps a historical record of all the expense requests raised till date which is good and helps in arriving at a final costing for a specific project

  ### 24. Review for Happay

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anvesha R. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Happay?**

It is Easy to use, user friendly software.

**What do you dislike about Happay?**

Processes to submit expenses can be simplified a bit more. The number of steps required to submit a report can be made easier.

**What problems is Happay solving and how is that benefiting you?**

Happay helps us in submitting expenses and reports, it is used to get in entries from credit card expenses, it makes tracking easy.

  ### 25. It’s good product

**Rating:** 3.0/5.0 stars

**Reviewed by:** Manu M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 21, 2023

**What do you like best about Happay?**

Prepaid cards. Stuff alright need much more effort put in. Backend also very slow. No response - if given task they take sweet own time to complete & need repeatedly for getting work done

**What do you dislike about Happay?**

All of it. Prepaid cards. Stuff alright need much more effort put in. Backend also very slow. No response - if given task they take sweet own time to complete & need repeatedly for getting work done

**What problems is Happay solving and how is that benefiting you?**

Server not available

  ### 26. Happy with Happay Services!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ashok K. | Senior Associate Director Information Technology, Enterprise (> 1000 emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Happay?**

Easy Management of Corporate Credit card and very good interface to access your card informations.

**What do you dislike about Happay?**

Reaching to techincal support team becomes difficult sometimes and multiple follow up required for any issues. 

Proactive followups from the technical support is required.

**What problems is Happay solving and how is that benefiting you?**

Easy payment of licenses and products online . Reminders are sent to finance team for the payment without any hassles. This really helps to spend time more on productive things.

**Official Response from Deepak Ruchandani:**

> Hi Ashok,

Thanks for sharing your feedback. We will surely work on improving the technical support.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay



  ### 27. Great tool for employee expense management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** May 28, 2023

**What do you like best about Happay?**

Everyone on our team has been assigned a Happay Card with a monthly budget. The payment experience is seamless, and you can keep a track of all your payments

**What do you dislike about Happay?**

It sometimes fail to integrate with a certain platforms like Amazon,

**What problems is Happay solving and how is that benefiting you?**

Easily manage my official work expenses when I'm travelling for work. From cab bookings, hotel payments, food, etc. Everything is very seamless.

  ### 28. Good

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aditi C. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about Happay?**

Its convenient to use the same. Grievance redressal is quick.

**What do you dislike about Happay?**

Its good. However, I would request the team to have an idea about some facts that if the expense is regarding Corporate Credit Card then the employees should be aware that we as an employee do not have any right or option to change the amount or split the bill or make any further changes in the system. Hence, if an employee submits the invoice and the amount matches the same, its a request to approve the same.

**What problems is Happay solving and how is that benefiting you?**

Its helping to claim the expenses.

**Official Response from Deepak Ruchandani:**

> Hi Aditi,

Thanks for sharing your feedback regarding the product, I will surely take this up with the product development team.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 29. Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bhavin P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 14, 2023

**What do you like best about Happay?**

The convenience of having a virtual card and a physical card gives good flexibility for usage across various modes of payments

**What do you dislike about Happay?**

There is noting in particular that i dislike about Happay

**What problems is Happay solving and how is that benefiting you?**

Happay lets us provide virtual cards to employees immediately without any paperwork and lets us modify limits set on the card as and when needed. This is a great feature.

**Official Response from Deepak Ruchandani:**

> Hi Bhavin,

Thanks for sharing your positive feedback with us.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 30. Good experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tejaswi L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Happay?**

Got the virtual card very quickly, was able to use it for almost all business purposes seamlessly. Tracking transactions is also easy. Definitely an easier process than reimbursements

**What do you dislike about Happay?**

Wasn't able to use on Shopify - please help resolve this

**What problems is Happay solving and how is that benefiting you?**

Got the virtual card very quickly, was able to use it for almost all business purposes seamlessly. Tracking transactions is also easy. Definitely an easier process than reimbursements

**Official Response from Deepak Ruchandani:**

> Hi Tejaswi,

Thanks for sharing your feedback. I would request you to please raise a ticket for the difficulties faced while using on Shopify, we will try to address your concern with utmost sincerity.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 31. Streamlined and helpful tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Arya B. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Happay?**

Easy to understand process even for first-time users for expense management

**What do you dislike about Happay?**

Loading screen times can be a bit too long, some pages for editing already entered information can stand to have direct links to the original edit field

**What problems is Happay solving and how is that benefiting you?**

Easy track of expense incurred during projects and audit of the same for submitting to client for claims

**Official Response from Deepak Ruchandani:**

> Hi Arya,

Thanks for sharing your feedback with us.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 32. No issues so far

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mariam M. | Marketing Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Happay?**

The ease of use and security. It requires an OTP when you want to check the card details.

**What do you dislike about Happay?**

Nothing really. I have only 1 card as of now hence have not come across any major issues.

**What problems is Happay solving and how is that benefiting you?**

It is very easy to use and can be accessed online without the need of any physical card. As we are a remote company, this is quite helpful for us.

**Official Response from Deepak Ruchandani:**

> Hi Mariam

Thanks for sharing your positive feedback with us.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay



  ### 33. Review for Happay

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohammad Irfan T. | Enterprise (> 1000 emp.)

**Reviewed Date:** April 20, 2023

**What do you like best about Happay?**

GUI is user friendly and easy to use, submissions are easy

**What do you dislike about Happay?**

The number of steps needed to submit report can be lessened. The credit card transactions do not appear within 3 days. It should be made more  seamless

**What problems is Happay solving and how is that benefiting you?**

Expense reimbursement

  ### 34. Great product with easy to use UI

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tanay J. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 20, 2023

**What do you like best about Happay?**

It's been quite easy to use the cards, and put on bills and details right away. I've used other tools and the mobile and web experience with Happay is much better!

**What do you dislike about Happay?**

- I couldn't find an option to reset the password - had forgotten my password and was able to login with OTP, but if I wanted to reset it, I didn't see the option

**What problems is Happay solving and how is that benefiting you?**

We have limits on what we can spend for our business spends, and happay helps us easily spend the amount through physical and virtual card, and put on bills and expense reports on the app for the fiannce team to review.

**Official Response from Deepak Ruchandani:**

> Hi Tanay,

Thanks for sharing your feedback. We have noted your point. 
Although, the password can be changed by logging in via OTP and then by clicking on the profile icon on the top right corner, this feedback will be shared with the product team.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 35. Very easy to use, flexible, reports can easily be created

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vivek  K. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Happay?**

Saves time as I can easily create reports and view the status. Easy to edit and modify without any hassle.

**What do you dislike about Happay?**

The happay interface can be customized a bit for more user experience.

**What problems is Happay solving and how is that benefiting you?**

I can easily submit all my expenses. There is no hassle in managing bills on happay against expenses.

  ### 36. Amazing product!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shahrukh R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2023

**What do you like best about Happay?**

The best part of Happay is the kind of features it's built in while using the software. The UI UX is super friendly for any person of the firm and they make regular changes as per feedback

**What do you dislike about Happay?**

I personally don't like anything about Happay. The team is very supportive and take regular feedbacks to make necessary changes in the platform which is commendable

**What problems is Happay solving and how is that benefiting you?**

Happay is helping me out in all my expense  compilation issues which is more or less a daily tasks. Here I can input and do the analysis which otherwise wouldn't be possible conventionally

**Official Response from Deepak Ruchandani:**

> Hi Shahrukh,

Thanks for sharing your feedback.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 37. Organised Portal

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aditya S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 20, 2023

**What do you like best about Happay?**

The portal makes my financing needs extremely organised and easy to manage

**What do you dislike about Happay?**

While the downtimes are low in number, they are generally quite huge when they come.

**What problems is Happay solving and how is that benefiting you?**

Organisation of my invoices is made easy. It is easy to manage between layers of the uploader, approver, etc. A sound system of maker and checker.

**Official Response from Deepak Ruchandani:**

> Hi Aditya,

Thanks for sharing your feedback, we have worked on improving the uptime and we will constantly work on enhancing the experience of our clients.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 38. Happay experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gous Basha B. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Happay?**

It"s very easy to put all expenses, and it provides a great interface.

**What do you dislike about Happay?**

Nothing to dislike and easy to put expenses

**What problems is Happay solving and how is that benefiting you?**

Happay offers expense management solutions to overcome the challenge. With customised software that understands our work, you can look forward to cost, time, and effort savings

  ### 39. Happy to have happay

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rashmi K. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 30, 2023

**What do you like best about Happay?**

I can easily log in to Happay via my business mail and successfully add and post my bills within a minute. It's convent to use.

**What do you dislike about Happay?**

Nothing. I have nothing faced issues while using happay

**What problems is Happay solving and how is that benefiting you?**

I can easily submit my bills here. no issues have faced so far

  ### 40. Quick and Easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anshuman S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 02, 2023

**What do you like best about Happay?**

Available on mobile. I can check the progress of my reports on mobile.

**What do you dislike about Happay?**

When copying expenses, Happay could let me decide which fields I want to copy by default.

**What problems is Happay solving and how is that benefiting you?**

It makes it easy for me to track all my reimbursements. The warning I get are also good as they allow me to fix problems in my expenses before submission.

**Official Response from Deepak Ruchandani:**

> Hi Anshuman,

Thanks for sharing your positive feedback with us. Will pass this feedback to the product development team.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 41. Seamless experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anupam S. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 15, 2023

**What do you like best about Happay?**

The card is free of any collateral, gives improved dashboards and provides a seamless payment option.

**What do you dislike about Happay?**

Initially had trouble logging in to the right portal, but that was about it, has been a smooth experience since.

**What problems is Happay solving and how is that benefiting you?**

The only card that I use. Transaction/card limits can be easily set on the dashboard provided. It also gives a useful monthly spend summary and works on most payment portals.

**Official Response from Deepak Ruchandani:**

> Hi Anupam,

Thanks for sharing your positive feedback with us.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 42. Very helpful for business spending

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aishwarya S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2023

**What do you like best about Happay?**

I don't have to file expenses anymore and reimbursements come early. I used to hate the process of expense filing and would most often forget it but now I pay for business expenses directly using the card

**What do you dislike about Happay?**

Not much-- it took me a little while before I started using the product because there was inertia at first. But once I started using it, it wasn't very tough to learn.

**What problems is Happay solving and how is that benefiting you?**

Happay is digitizing all the payments. It is helping me make payments efficiently and I don't have to care about saving all the bills all the time anymore.

**Official Response from Deepak Ruchandani:**

> Hi Aishwarya,

Thanks for sharing your positive feedback with us. 

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 43. Happay -Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Priyanka S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Happay?**

Happay is very user-friendly to use as it is easy to use.

**What do you dislike about Happay?**

Sometimes Happay takes lot of time to verify the expenses.

**What problems is Happay solving and how is that benefiting you?**

Happay is helping me in a lot of way , helps me to book travel expenses in less than a minute which saves mu time.

**Official Response from Deepak Ruchandani:**

> Hi Priyanka,

Thanks for sharing your feedback with us. We will surely work on the turn around time for verification of expenses.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 44. Really Happy to use Happay card.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nicky K. | Bills payable Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about Happay?**

I am very happy to use this Happay card. It's very useful for us and handy for make payment.

**What do you dislike about Happay?**

Nothing I dislike till now.Its really handy to use.

**What problems is Happay solving and how is that benefiting you?**

We are using Happay payment to daily SLC payment and other cost payments. Some of our users are using Happya physical card  for International payment. Its really helpful.

**Official Response from Subrata Bisoi:**

> Hey Nicky!

Thanks for taking the time to review EPIC Cards! It’s great to hear that you found the EPIC cards useful to make payments. We will take your concern into account and will work on it to improve our processes in the future. If there is anything else we can do to improve your experience with Happay, just drop an email at epic@happay.in. We really value your feedback.

Have a great day!

  ### 45. Happay - a great way to manage expenses of your organisation!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tapan D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Happay?**

Ease of use, support, responsivenes and features!

**What do you dislike about Happay?**

Cannot think of any major dislikes. So far so good!

**What problems is Happay solving and how is that benefiting you?**

We have multiple SaaS subscriptions and through the Happay card, it becomes easier to track these expenses. We also use the card for other company related expenses.

**Official Response from Deepak Ruchandani:**

> Hi Tapan, 

Thanks for sharing your positive feedback with us.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 46. Virtual card - Ease to use, Manage transaction and Secure

**Rating:** 5.0/5.0 stars

**Reviewed by:** Akbar K. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Happay?**

Quickly see the report of transactions and most secure via 2FA

**What do you dislike about Happay?**

Everything seems to be nice, but it needs to log in every time.

**What problems is Happay solving and how is that benefiting you?**

Lots of issues with a physical card, like reports and transactions etc and also getting quick support from the team.

**Official Response from Deepak Ruchandani:**

> Hi Akbar,

Due to the nature of the product and the domain being Fintech, we have to adhere and follow the standard practices suggested by authorities. Thanks for sharing your feedback with us. 

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 47. Happay to Happy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kumar Saurabh S. | Enterprise (> 1000 emp.)

**Reviewed Date:** March 29, 2023

**What do you like best about Happay?**

1. Seamless 
2. Effortless
3. Leavearges the process smoothly
4. Quick updates 
5. legible Dashboard

**What do you dislike about Happay?**

1. I think making it a bit faster will help us more

**What problems is Happay solving and how is that benefiting you?**

1. Expense claim is very easy 
2. Processing time is much faster

  ### 48. I have not used it much

**Rating:** 3.0/5.0 stars

**Reviewed by:** Abinanth S. | Operations Associate, E-Learning, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2023

**What do you like best about Happay?**

I was able to record the expenses as well as control them through smart prepaid credit cards. All details of their spend are recorded and stored in real-time, which helps speed up the generation of accurate reports for better accountability and reconciliation as well as smooth auditing.

**What do you dislike about Happay?**

I don't find any such thing, everything seemed satisfactory for me. So I don't think there are any dislikes as such.

**What problems is Happay solving and how is that benefiting you?**

I travel a lot due to meet clients often and with happay I could easily manage all the expenses and control them .

**Official Response from Deepak Ruchandani:**

> Hi Abhinanth,

Thanks for sharing your feedback. We would love to connect with you to understand any pain points that you have.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 49. Happay is simple, easy and seamless to use for enterprise payments

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pranav G. | Director - International Business & Partnerships, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 04, 2023

**What do you like best about Happay?**

The interface is simple and easy to navigate. You can get all the info in one go and in one place.

**What do you dislike about Happay?**

There is nothing specific to dislike in the platform.

**What problems is Happay solving and how is that benefiting you?**

Happay helps me process payments for my official trips and work related expenses

**Official Response from Deepak Ruchandani:**

> Hi Pranav,

Thanks for sharing your positive feedback with us.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay

  ### 50. Cost effective solution for expense management

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bittu V. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about Happay?**

Simple, cost-effective implementation and least maintenance.
Change management has been easy.

**What do you dislike about Happay?**

Need more PtoP management on a single platform.

**What problems is Happay solving and how is that benefiting you?**

Travel expense management is now end-to-end automated with minimal paper movement. Approvals, rejections, etc., are tracked online, and the process has complete transparency.

**Official Response from Deepak Ruchandani:**

> Hi Bittu, 

Thanks for sharing your feedback with us.

Regards,
Deepak Ruchandani
Product Marketing Manager
Happay


## Happay Discussions
  - [Do you want to solve for petty expenses and tech subscription](https://www.g2.com/discussions/do-you-want-to-solve-for-petty-expenses-and-tech-subscription) - 1 comment, 1 upvote
  - [Why there is no option to call the respective next level of person to take a follow up if he&#39;s not commenting back on your comment.](https://www.g2.com/discussions/why-there-is-no-option-to-call-the-respective-next-level-of-person-to-take-a-follow-up-if-he-s-not-commenting-back-on-your-comment) - 2 comments, 1 upvote
  - [Is there any option to use Happay in PC](https://www.g2.com/discussions/is-there-any-option-to-use-happay-in-pc) - 3 comments, 1 upvote
  - [What is the need of creating a report for every expense?](https://www.g2.com/discussions/what-is-the-need-of-creating-a-report-for-every-expense) - 1 comment, 1 upvote
  - [What is Happay used for?](https://www.g2.com/discussions/what-is-happay-used-for) - 2 comments

- [View Happay pricing details and edition comparison](https://www.g2.com/products/happay/reviews?page=4&section=pricing&secure%5Bexpires_at%5D=2026-07-30+21%3A55%3A23+-0500&secure%5Bsession_id%5D=a3dceccc-897b-4754-86f2-983caa59f56f&secure%5Btoken%5D=da668aa5233ba9e24162e04d3872fe0692276e333bdd5cd39c5fb99d427d7d32&format=llm_user)
## Happay Integrations
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews)

## Happay Features
**Expense Reports**
- Ease of Creating Expense Reports
- Bank / Credit Card Integration
- Smart Categorization
- Digital Receipt Management
- Employee Reimbursement
- Currency Conversions
- Credit Card Integration

**Payment Methods**
- ACH
- Credit and Debit
- Wire Transfer

**Expense Reporting**
- Expense Automation
- Integration
- Compliance
- Mobile Functionality

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Agentic AI - Expense Management**
- Autonomous Task Execution
- Cross-system Integration

**Travel Management**
- Ease of Booking
- Itinerary Management
- Trip Notifications
- Advanced Integrations

**Payment Processing **
- Batch Processing
- Payments Scheduling
- Automated Workflows
- Self Service
- Reconciliation
- Settlements
- Payment Tracking

**Approval **
- Rules
- Workflows
- Submit

**Security and Compliance**
- PCI Compliant
- P2PE
- Fraud Management
- SSL Encryption
- SOX
- SOC

**AI - Travel Management**
- Personalization
- Predictive Analytics
- Cost Savings
- Efficiency
- Real-Time Assistance

**Client Invoicing**
- Electronic Payments
- Project Accounting / Revenue Recognition

**Integration**
- Agnostic Integration
- Reporting Consolidation
- Plugins and APIs

**Agentic AI - Travel Management**
- Autonomous Task Execution
- Proactive Assistance

**Generative AI - Expense Management**
- Image-to-Text
- Text Generation
- Text Summarization

**Payment Types**
- AP Automation
- E-Commerce
- Retail

**Employee Risk Management**
- Emergency Assistance Integration
- Policy Enforcement & Compliance
- Traveler Tracking
- Risk Alerts & Safety Notifications

**Mobile**
- Receipt Capture
- Mileage Tracking
- Travel Itinerary and Flight Status Updates

**Platform**
- Embedded AI / Machine Learning
- Complex Approval Workflow

**Agentic AI - Enterprise Payment**
- Adaptive Learning

**Sustainability & Reporting**
- Sustainability Reporting
- Green Travel Recommendations
- Carbon Emissions Tracking

**Administration**
- PCI Regulation Compliant

**Administration**
- Business Tool Integration
- Workflow
- Automated Reminders
- Policy Compliance Management
- User, Role, and Access Management

**Platform**
- Reporting
- APIs / Integration
- Performance and Reliability
- Mobile User Support

## Top Happay Alternatives
  - [SAP Concur](https://www.g2.com/products/sap-concur/reviews) - 4.0/5.0 (7,042 reviews)
  - [Zoho Expense](https://www.g2.com/products/zoho-expense/reviews) - 4.5/5.0 (1,511 reviews)
  - [Expensify](https://www.g2.com/products/expensify/reviews) - 4.5/5.0 (5,656 reviews)

