Guardz Reviews & Product Details

I really like how Guardz provides a complete overview of security-related issues, especially for threat detection in emails, and how well it integrates with Microsoft Defender and SentinelOne. Having a single pane of glass to protect both the endpoint and the Microsoft 365 environment is a major advantage for us. Its multi-tenant capabilities also help the solution scale effectively as our needs grow.

During our evaluation, the combination of multiple functions and overall ease of use stood out. Setup was super easy, and managing around 2,500 Microsoft 365 accounts through Guardz gives us a strong sense of control. It’s simple to respond to different alerts, and it saves us a huge amount of time on a recurring basis. It also enables first-line technicians to handle more complex issues than before. Overall, resolving issues with Guardz is surprisingly straightforward. Review collected by and hosted on G2.com.

I just wish we had made the decision to start earlier... This is a perfect fit for our organisation. Review collected by and hosted on G2.com.

The MDR support exceeds my expectations. I can now easily get a complete overview of where I am on protections from an overview dashboard, and then for a more detailed view, I can click into each customer and review any problems or alerts that the main screen shows. It integrates with Sentinel One and there is a separate screen for Sentinel One to review what is going on within the clients and systems.

The performance is great and keeps things in front of me during the day.

The pricing is set such that I can use it to tailor my offerings to clients based on their size, need, and capabilities.

The support and onboarding process is easy enough for me to handle this on my own and not need a lot of additional help.

Guardz continues to utilize AI tools to help with the overall system and in email processing, desktop analysis, and dashboard reporting. Review collected by and hosted on G2.com.

Not sure of downsides. My experience has been positive. Review collected by and hosted on G2.com.

What I like best about Guardz is how easy it is to use as part of our day-to-day work as an MSP. I use Guardz to manage security for client environments, and I particularly appreciate having the security information and alerts centralized in one dashboard instead of having to jump between several different tools.

The platform is straightforward to navigate, which makes it easy to review a client’s security posture, identify risks, and follow up on issues. I also find the reporting useful when I need to understand a client’s current security status or communicate security findings to them. Overall, Guardz makes it much easier to keep track of security across multiple client environments without adding unnecessary complexity to our workflow. Review collected by and hosted on G2.com.

The main area I would like to see improved is the reporting experience. When managing security for multiple clients, I sometimes need to present Guardz findings to people who are not very technical, and having more visual dashboard options and greater flexibility when customizing or exporting reports would make that process easier.

I would also like to see deeper integrations with the other tools we use in our MSP workflows, particularly RMM platforms. Having more information and actions connected between Guardz and those tools could reduce the amount of manual work involved when following up on security issues.

These are not major issues for me, since the core platform is easy to work with and the Guardz team has been responsive when feedback is provided. I’ve also noticed the product continuing to improve, which gives me confidence that some of these workflow limitations will continue to be addressed. Review collected by and hosted on G2.com.

I really like that everything is organized in one place, which makes it easy to view and manage all aspects directly from the dashboard. The integration with other platforms for ticket management is also very effective and helps keep things streamlined. Whenever I reach out for help, the support team is consistently friendly and helpful. When I submit a ticket, the automation feature often speeds up the process, and even when automation isn’t possible, they still provide clear, step-by-step instructions on how to resolve the issue. I recently switched my RMM/PSA platform and integration with new system was painless increasing my performance to work on other things while switching to new platform. I couldn't be happier with how they handle incidents so the pricing and ROI for the amount it does is unbeatable in my opinion. Review collected by and hosted on G2.com.

Since everything is integrated, there are certain limitations if the client does not use M365 or G-Suite. You cannot enable or disable some features individually. For example, if you want to install antivirus and the client does not use one of the supported business tenants, you are unable to deploy antivirus, dark web monitoring, or any other related features. Review collected by and hosted on G2.com.

Guardz serves as a central hub for several security tools, which removes the need to log into separate portals. It is quick and easy to link a customers tenant to Guardz. The Guardz portal offers easy to understand reporting and sends informative email notifications when issues need to be addressed. The AI chatbot often has answers for most questions or problems, and you can also prompt it to generate a ticket if you need help from a human technician. In my experience, the Guardz support team is responsive and knowledgeable, although they sometimes need to escalate issues to third parties. Review collected by and hosted on G2.com.

I haven’t encountered anything about Guardz that I dislike; it’s a good product overall. Occasionally, it flags normal behaviour as suspicious, such as “impossible” login attempts by users, but this usually seems to be related to VPN use. Over time, Guardz has learned this pattern and is quick to dismiss those alerts. Review collected by and hosted on G2.com.

We are over two years into our Guardz journey.

We started with just a couple of customers but quickly expanded this into all our clients. The fact that we have this in our stack has won clients for us on multiple occasions.

There is no such thing as a perfect platform and Guardz has evolved to understand what they are good at and what is best as an integrated component.

SentinelOne and Avanan as fully embedded products with Guardz own engine protecting the 365 space is an excellent combination.

Alert fatigue is minimised, their own MDR team are exceptional and the partnership feels personal.

If you are an MSP and you don’t have a robust security stack, you are (in my opinion) failing your customers.

There are other products out there and I would advise anyone to review the market, but Guardz, for us, is a great fit. Review collected by and hosted on G2.com.

There is still some work to do in terms of how some alerts resurface but they do take on board feature suggestions and look to implement them Review collected by and hosted on G2.com.

What I like best about Guardz is its simplicity and unified approach to cybersecurity. The platform brings together identity protection, endpoint security, email defense, and awareness training into one clean dashboard, which saves time and reduces the need for multiple tools. I especially value how proactive it is continuous scanning helps block phishing and malware before they become a problem, and the integration with Microsoft 365 makes it easy to roll out across different environments. For an MSP or IT leader, this efficiency and clarity are a real advantage. Review collected by and hosted on G2.com.

Not applicable, because I have no negative comments to report. Review collected by and hosted on G2.com.

I really like Guardz for providing a single pane of glass view across all our clients and their security posture. It's great being able to access, configure, and manage different security tools, spot issues, and remediate them all from one place. The setup was easy and straightforward, which was a pleasant surprise. Guardz also solves the problem of fragmented security visibility by giving us a single platform to monitor, detect, and remediate threats across all our client environments instead of juggling multiple disconnected tools. Review collected by and hosted on G2.com.

Support response time needs to be faster when assistance is needed. Onboarding documentation is thin and could do with a comprehensive guide. There's no clean way to distinguish between active user accounts and services accounts in M365 for inactive user alerts. The SAT feature still has a way to go; the gap in quality is noticeable compared to Huntress. We also experience a number of legitimate emails falling under Graymails and getting stuck in quarantine or junk folders. Review collected by and hosted on G2.com.

The dashboard’s centralized layout is excellent, and it makes it very easy to monitor all of our active environments from one place. The built-in service desk integration seamlessly maps alerts into our ticketing system, and the automated remediation options—along with responsive technical support—help our team resolve complex infrastructure incidents much faster. Review collected by and hosted on G2.com.

The core features are tightly tied to the cloud provider, which creates rigid deployment constraints when a client isn’t fully on Microsoft 365 or Google Workspace. For accounts using alternative or on-premise email infrastructure, you can’t enable individual modules—such as endpoint antivirus or dark web tracking—on a standalone basis, which limits flexibility. Review collected by and hosted on G2.com.

As the CEO of an MSP, I need tools that simplify our operations while elevating the security we provide to our clients. Guardz checks all the boxes. The single pane of glass approach is a game-changer — we can monitor and manage cybersecurity across all our clients from one unified dashboard instead of juggling multiple siloed tools. The platform covers all the critical areas: identity threat detection, email security, endpoint protection, cloud data protection, phishing simulations, and security awareness training, all natively built into one platform.

What really sets Guardz apart is how it's purpose-built for MSPs. The multi-tenant architecture, set-and-forget automations, and built-in compliance mapping save us significant time. The prospecting and security business review tools have also been invaluable for demonstrating value to our clients and winning new business. It's not just a security product — it's a business growth enabler.

Our implementation time was cut by about 80%, we now connect our customers M365 tenant and deploy Check Point HEC and SentinelOne with a click of two buttons. Review collected by and hosted on G2.com.

Honestly, it's hard to find major negatives. Like any platform, there's a learning curve during initial onboarding, but the Guardz team is incredibly responsive and supportive. If I had to pick something, I'd say the platform is evolving so quickly with new features that it can take a moment to keep up — but that's a good problem to have. Review collected by and hosted on G2.com.