Aloware Reviews & Product Details

Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency.

Seller

Aloware

Discussions

Aloware Community

Languages Supported

English

Solution Type

All-in-One

Overview by

Anoosh Roozrock (Chief Executive Officer at Aloware)

Used by GUIDEcx and 2 others

Beta

$50 per User instead of $70 per User on uPro

Save $20 per month on Aloware uPro monthly plan and enjoy unlimited calls + texts to turn your leads into deals.

Aloware Integrations

(3)

Verified by Aloware

G2 reviews are authentic and verified.

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Alp F.

Director of sales operations

Mid-Market (51-1000 emp.)

8/11/2026

"Love using Aloware dialer with Hubspot"

5/5

What do you like best about Aloware?

I really like how well Aloware works with HubSpot. Having the CTI and dialer connected to our CRM makes it much easier to manage calls without jumping between different tools. I also find the Log Call feature really useful because call activity can be recorded directly in HubSpot, which saves time and keeps everything in one place.

The dynamic lists are another feature I use a lot, especially when working with the power dialer. Being able to build a list of contacts and use it directly for calling makes it much easier to work through larger contact lists. Overall, Aloware fits naturally into my daily workflow and, for me, is a practical dialer for HubSpot. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Honestly, after switching from Kixie to Aloware, our calling workflow has become much more efficient overall. If anything, the main downside is that there was a bit of a learning curve when we first started using some of the features and setting up our workflow. Once everything was configured, though, it became much easier to manage. Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

Before using Aloware, managing calls and keeping our hubspot updated took more manual work than it should. we had to spend time switching between tools, managing dialer alone, and making sure call activity was properly logged in hubspot.

Aloware has made that process much more efficient. The hubspot integration is native, CTI, and automatic call logging keeps our calling activity connected to the CRM, while the dialer makes it easier to work through larger lists. I also find the dynamic lists especially useful because we can use hubspot data to build and manage calling lists instead of constantly exporting and updating.

it has reduced a lot of the repetitive work. my team can spend more time actually talking to leads, while the call activity, outcomes, and contact information stay organized in hubspot. Review collected by and hosted on G2.com.

Carlos B.

Owner

Small-Business (50 or fewer emp.)

5/23/2025

"All in one Telecom solution"

2.5/5

What do you like best about Aloware?

An all in one main phone line that also offers text campaigns Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Lack of email campaign option, makes it a bit limited. Also phone app doesn't ring nor notify user so the only way I know I've received a call or text is via an email. Upload of contacts doesn't bring in any tags created in other CRMs. Cost of service doesn't include all the extra charges which is significant. Review collected by and hosted on G2.com.

Aayat T.

Researcher

Mid-Market (51-1000 emp.)

5/15/2026

"Convenient All-in-One Platform for Calls, Texts, and CRM Workflows"

3.5/5

What do you like best about Aloware?

I think the best feature and the most convenient feature hands down has to be the fact that yu get to have calls texts and CRM workflows all in the same platform Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Nothing so far. I have found it to be pretty convenient so far Review collected by and hosted on G2.com.

Randy S.

Founder

Small-Business (50 or fewer emp.)

5/22/2026

"Great VM and SMS Templates with Smooth HubSpot Integration"

4/5

What do you like best about Aloware?

Great VM and SMS template process. Integrates nicely with HubSpot. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

System disconnects with HubSpot at times and has been difficult as non admin user to get reconnection completed. Review collected by and hosted on G2.com.

Verified User in Financial Services

Small-Business (50 or fewer emp.)

5/27/2026

"Review"

4.5/5

What do you like best about Aloware?

I like that, thanks to my calls being recorded, I can later listen to the audio to see what I did wrong and what I need to improve for next time. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Sometimes I have very low response rates because, on occasion, my number appears as "Scam Likely" on my clients' phones. Review collected by and hosted on G2.com.

Chris C.

Agent

Small-Business (50 or fewer emp.)

9/22/2025

"A Smart Way to Stay Connected"

4.5/5

What do you like best about Aloware?

Aloware helps businesses connect with customers effortlessly. You can make calls, send text messages, and manage all your contacts in one convenient platform. I love that it works seamlessly on both my phone and computer. One of the best features is that you can listen to calls and get an AI-generated summary, which makes it super easy to stay organized and save time. Aloware is a game-changer for teams looking to improve communication and efficiency. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Sometimes Aloware has a knowledge base, but the information is not always clear. In those cases, it’s easier when an agent explains it directly. That would be the only downside. Review collected by and hosted on G2.com.

Keith James V.

Dental Virtual Assistant

Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/1/2025

"Aloware Review After 10 Months of Use"

5/5

What do you like best about Aloware?

Aloware's user interface is super intuitive and the design is very easy on the eyes. I use this for a total of about 8 hours daily to make calls and I can confidently say that this is one of the best dialers and communications management tools out there. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

There's this issue that I am currently encountering with Aloware wherein I will make the outbound call and it will just go to the background. I cannot interact with it; I cannot send the voicemail recording if it goes to voicemail and I cannot end the call. It really is a hassle for me. Review collected by and hosted on G2.com.

What problems is Aloware solving and how is that benefiting you?

It makes outbound calls easy and simple, with just a copy and paste of a customer's number you can go straight to calling; unlike the previous dialers that I tried wherein you really need to type in the numbers and/or follow their only accepted formats. With Aloware, it automatically detects the number in any format and it will also read it from any website or application. I also like their option to send out recordings; so, you do not have to repeat yourselfevery time you got sent to the receiver's voicemail. Review collected by and hosted on G2.com.

Ignacio P.

Outside Sales Executive/New Business Development

Mid-Market (51-1000 emp.)

4/28/2026

"Streamlined CRM Calls, Needs Better Call Quality"

3.5/5

What do you like best about Aloware?

I find Aloware convenient because it's easy to go from CRM to making calls. The one-click calls feature really stands out for me. I also like the ability to add colleagues to calls easily. The initial setup was fairly easy as it integrated with HubSpot. Review collected by and hosted on G2.com.

What do you dislike about Aloware?

Sound quality and dropped calls Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

5/26/2026

"Pure excellence"

4/5

What do you like best about Aloware?

Ease of use and very reliable. The interface is easy to learn Review collected by and hosted on G2.com.

What do you dislike about Aloware?

I’d like to suggest a few additional features that could help our team be more productive. Also, the app can sometimes feel slow, which makes it harder to work efficiently. Review collected by and hosted on G2.com.