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11Sight Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

4 months

11Sight Media

11Sight Demo - Nail that first meeting with 11Sight.
11Sight provides an inbound video call and customer engagement platform designed to reduce the distance between prospects and customers and businesses to one click. That's because 11Sight has reduced the digital communication address of a user or business to an URL. Similar to a website a...
11Sight Demo - Frictionless customer engagement.
Removing friction and unnecessary steps from your buying process, improving your customer experience, and delivering more and faster wins.
11Sight Demo - All it takes is one click from any online channel.
Convert more qualified leads and nail that first meeting with 11Sight. #1 Inbound Video Call and Customer Engagement Platform for Revenue Teams.
11Sight Demo - Simultaneous and Group Ringing
Simultaneous ringing enables multiple phones to ring at the same time when a call comes in. Once the call gets answered, the ringing will stop on the other lines and the information will be recorded in the system.
11Sight Demo - End-to-end encyption
All video calls are end-to-end encrypted. Connect and engage with the peace of mind that your calls are secure.
11Sight Demo - e-buttons
Add a smart button to any website and allow your website visitors to connect with your team with one click from any page. You can even use the button to capture lead data, add external applications, and provide one-click video, audio, and chat interactions for your website visitors. Increas...
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11Sight Reviews (53)

Reviews

11Sight Reviews (53)

4.7
53 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and instant connection features of 11Sight, which allow for seamless video calls without the need for downloads. This simplicity enhances customer engagement and streamlines communication, making it a valuable tool for sales and support teams. However, some users note a clunky user interface that could benefit from improvements.

Pros & Cons

Generated from real user reviews
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RS
"Effortless Client Communication and Scheduling"
What do you like best about 11Sight?

I like 11Sight mainly for real-time communication and scheduling with clients as it allows me to connect instantly through calls or meetings. It's great for booking appointments easily and managing client interactions in a more organized way. What I like most about 11Sight is how it makes connecting effortless; the instant connection and easy scheduling features save time and reduce friction, allowing conversations to happen exactly when they are needed. One thing that works especially well is how smoothly the platform fits into my existing workflow. The integration with scheduling and communication tools makes client interactions more seamless and professional. The initial setup was quite easy and straightforward. The platform is intuitive, and it didn’t take much time to configure the basic settings, set up scheduling, and start connecting with clients. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

While it works well overall, there are some areas that could be improved. The interface could be more customizable to better match different business workflows. More advanced analytics or reporting features would also be helpful for tracking client interactions and performance. In terms of customizations, it would be helpful to have more control over the dashboard layout, such as the ability to rearrange widgets, prioritize frequently used features, or customize views based on different roles or workflows. Review collected by and hosted on G2.com.

Shahrukh k.
SK
support advisor
Mid-Market (51-1000 emp.)
"Its Love, 11sight A Perfect Experience"
What do you like best about 11Sight?

i love everything the most I love about 11Sight is how easy it makes connecting with customers. It lets you jump straight into video calls or chats right on your website, without any hassle. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

There is nothing to dislike as its already the good i love 11sight forever :) Review collected by and hosted on G2.com.

Rahul S.
RS
Digital marketing executive
Mid-Market (51-1000 emp.)
"Easy way to connect with clients instantly"
What do you like best about 11Sight?

Sight is a useful platform for instant video calls and

customer communication. It helps connect with clients

directly through links, without any complicated setup. The

interface is simple, and it saves a lot of time compared to

traditional meeting tools. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Need some improvement and easy to work for us Review collected by and hosted on G2.com.

HG
"Convenient communication and efficient lead management, highly user-friendly tool"
What do you like best about 11Sight?

I love the convenient communication and efficient lead management features of 11Sight. It allows customers to quickly contact through one-click video calls without the need to download or register, greatly enhancing communication efficiency. Meanwhile, its AI chatbot can effectively capture leads, identify high-intent customers, and provide detailed information, helping sales teams better follow up with customers and improve lead conversion rates. Additionally, it can integrate with CRM systems to automatically update meeting summaries, simplifying the sales process and reducing manual data entry work. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

Lack of desktop tools: There is no dedicated desktop application, so users need to stay logged in to the browser to receive calls, which is not very convenient to use. Limited brand customization: There are many 11Sight brand logos within the software, and users cannot completely remove them, which can affect the brand display effect when facing customers for companies that focus on showcasing their own brand image. Review collected by and hosted on G2.com.

YK
Director
Small-Business (50 or fewer emp.)
"Loved the 11Sight AI Agent"
What do you like best about 11Sight?

I have implemented 11sight AI agent in my car dealership to automate the service appointment, so far it has given us over 83% appointment booking rate without requiring human assistance. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

so far there is no negative comment on it. Review collected by and hosted on G2.com.

JN
Small-Business (50 or fewer emp.)
"I’m loving it so far"
What do you like best about 11Sight?

I am really impressed with its ability to instanly qualify the leads and connect wth them via Just-in-time video call. This has resulted in increased customer satisfaction ultimately leading to revenue growth. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

So far I have not experienced anything that I dislike about 11Sight, It has helped a lot in increasing our user-base and revenue. Review collected by and hosted on G2.com.

EL
Small-Business (50 or fewer emp.)
"Innovative communication platform to boost the sales qualified leads"
What do you like best about 11Sight?

I have used it for my company and I got really impressed by its ability to instantly qualify the leads and connect them via Just-in-time video calls and how it helped to double our sales qualified leads and keeping our AEs busy doing the actual sales not operation work. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

I haven't had the negative experience so far so don't have anything to share at the moment Review collected by and hosted on G2.com.

YASH K.
YK
Small-Business (50 or fewer emp.)
"Best platform for Instant Lead Qualification and Engagement"
What do you like best about 11Sight?

I really liked the AI Chatbot of 11sight which allows to instantly qualify the leads and connect with them thorugh Jsust-in-time video calls. we have seen increased conversion rate and overall ROAS of our marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

So far, I have not experienced anything negative about 11Sight, that I share particular in terms of instant lead qualification and engagement. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Small-Business (50 or fewer emp.)
"11Sight's Instant Connection and CRM Integration"
What do you like best about 11Sight?

I really liked the 11Sight's seamless integration with CRM platforms that gives the real time info while you in the call and its one-click video call feature, which allows to instantly connect to qualified leads via live chat. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

So far, I haven't found anything negative that I can share here Review collected by and hosted on G2.com.

Paul G. P.
PP
Managing Partner
Small-Business (50 or fewer emp.)
"Using 11Sight for communication with our investor network"
What do you like best about 11Sight?

11Sight is easy to implement and allows me and my team at Danube Angels to communicate fast and simply with all members of our network. For acquiring new members, we are set up so that an available team member is instantly ready to answer questions and hence, form a level of trust. Review collected by and hosted on G2.com.

What do you dislike about 11Sight?

No downsides we know of and we recommend 11Sight without reservations. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

<1 month

Return on Investment

4 months

Perceived Cost

$$$$$
11Sight Features
Screen Sharing
Presentations
Whiteboarding
Scheduling
Recording
Participant Permissions
Mobile
Browser Application
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11Sight