11Sight Pricing Overview

I really appreciate the one-click video and audio calling feature of 11Sight, as it allows prospects to connect instantly via a browser without needing to download software or register, removing common friction in virtual meetings. This feature is especially useful for connecting with prospects at the peak of their interest. I also value its integration with HubSpot, which enables automatic contact creation and real-time lead enrichment through Clearbit during video calls. The initial setup is generally easy and straightforward, often implemented in less than a month. Review collected by and hosted on G2.com.

Some users have noted that the User Interface (UI) can feel a bit dated or less intuitive than modern competitors. While the platform is mobile-friendly, the mobile app's performance could be more consistent to match the desktop version. Users would like to see deeper or more native integrations with a wider variety of third-party sales and marketing tools. A few users have pointed out that the initial configuration for advanced routing and AI settings can have a slight learning curve for non-technical users. Review collected by and hosted on G2.com.

I mainly use 11Sight to turn website visitors into instant video conversations with our team, which helps us respond faster and qualify leads in real time. I love how it improves lead quality and makes conversations feel more natural and direct instead of slow back-and-forth messages. What I like most about 11Sight is how it makes conversations instant and natural. It helps me engage with people in a more human and productive way by removing friction from communication. I also like how simple it feels to use during busy workdays. The interface is clean and the transition from chat to live video is smooth, saving time and keeping the focus on real conversations instead of managing complicated tools. Instant communication helps me catch people at the moment they are genuinely interested, building trust faster and making interactions feel more natural and effective. 11Sight also works well with our CRM and scheduling tools, helping move leads directly into our sales flow so conversations start faster without switching between too many platforms. The initial setup was quite straightforward for our team, and most of the basic features were easy to configure, making the onboarding smooth. Review collected by and hosted on G2.com.

One thing that could be improved is having more customization options for how the video button looks on the website. At times the settings also feel a bit limited when trying to adapt the tool to different workflows or teams. I would love to see more flexible layout controls and deeper team based settings so different departments can manage conversations in their own style. Better analytics customization would also help track performance in a way that matches specific business goals. Review collected by and hosted on G2.com.