Discussions Chatbots Software

In the current v1 version of the API we don't receive all the information and features from V2.

I want to use IBM Watson offline on other platforms

Meilleure façon d'interagir avec les clients via un bot

Indeed, I would like to know who is watching my video, if I send it by email, I would like to know who exactly clicked and watched, so that I have a context when conversing with someone

Pouvez-vous rendre vos vidéos visibles uniquement par certaines personnes ?

Quand êtes-vous informé que quelqu'un regarde votre vidéo ?

What screens am I able to record?

Can you chat right from the video?

Comment la version de QlikView pour les petites entreprises se compare-t-elle à la version entreprise, tant en termes de fonctionnalités que de prix ? Quelqu'un ici a-t-il utilisé la version pour petites entreprises ? Merci !

J'espère que cette option sera ajoutée afin que nous puissions corriger nos erreurs et ainsi préserver nos chiffres et l'objectif à atteindre.

Je pense que la meilleure façon de développer Freshdesk Messaging est de le mettre à jour chaque semaine et de travailler sur les bugs pour aider l'agent à l'apprécier davantage, car c'est le principal problème rencontré récemment. Comme Freshdesk s'est éloigné, cela pousse l'agent à éviter le... Lire la suite

Des utilisations amusantes des GIFs, du langage Markdown ou d'autres choses ?

Sometimes, the system goes into buffering situation because of the overload of information.

Me gusta sacar reportes de Zendesk para saber como se están comportando los agentes, mirar que indicadores se están mandejando como el tiempo de respuesta, la satisfacción, y la cantidad de tickets resueltos, entonces, quisiera saber como puedo elaborar mejores informes.

Je n'ai pas terminé la configuration et à ce stade, je ne suis pas sûr de ce qu'il faut faire pour terminer le processus.

Y a-t-il un moyen d'avoir comme réponse rapide l'option d'envoyer une image/photo ?

Verloop peut-il être modifié selon le besoin ?

Please share more details on using the live chat instead of the chatbot to submit my requests.

cxvsHow do I merge a ticket when a customer has contacted us again in a separate ticket?

Would love the ability to make and take calls via the app if possible. Workin go n the go!

How do I make a form through ZenDesk that customers can securely provide personal information?

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--> Voulez-vous en savoir plus sur les capacités de l'IA, principalement les implémentations des algorithmes NLU, NLG et NLP et d'autres mises à niveau futures sur Rulai ? --> Quelles sont les nouvelles améliorations à venir dans la console Rulai ? --> Concernant le traitement... Lire la suite

An example would be the current pricing for our service. This may be mentioned in lots of places but it it not ideal to have to update it separately in each place.

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Just like when you purchase a food product from Rappi, Uber Eats or one of those apps. Our head of sales wanted the customer to use the chat for the client to directly use to purchase our products. I dont think that is the main intention of the chat, but it could work out. Also, it would save... Lire la suite

Help me user stories to tell my supervisors a narrative backed up with data

I have a website where I don't make anything off of it, but I'd still like to give readers a way to reach out to me, and I'd love for Intercom to be that way. I looked through the pricing and plans but was hoping there was a really low, and basic way, that I could use this. I'm not going to get... Lire la suite

Example, I copy paste the following ids with coma separated "23, 43, 45, 25, 543, 1234, 5436, 456" which then divides it into tokens which refer to the ids. Maybe there is a way to do this but I am not aware of?

While I appreciate the Chatbot which allows us to qualify potential clients better it still requires me to do most of the manual work. It would be so helpful to have some of the questions to be automated.

We got a good deal with you, but again, I am worried about businesses unable to take advantage of your skills. The demos should be available without sales pitch and perhaps having new people see reviews like this one, which have candid evaluations.

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Seeing available integrations to get metrics like CSAT or NPS. Could you provide examples or analysis to take in consideration because trying the wrong functionality in terms of time is expensive. Finally, there is any way to take screenshots remotely with customers approval to assist them?

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What strategies are used to obtain a good deflection of the personalized bot and, to reconcile it, to avoid excessive interactions? What is the best way they use to measure and detect bottlenecks and possible failures?

I am so loving the bots as I am doing customer success all on my own. I notice the drop off of potential users are high when the bots use the sales qualification form. Is there a way to make it better and what are the best practices when it comes to custom or sales bots?

Most probably the choose language to create them was English. So far so good. However, when you translate this message "Send us a message" to Brazilian Portuguese (an other languages originated from latim), customers can confuse about this and think this botton will simple allow them to continue... Lire la suite

J'attends le moment