# WPForms vs Zoho Forms Comparison
---
## AI Generated Summary
- **G2 reviewers report** that WPForms excels in user-friendliness, particularly due to its **drag-and-drop builder** , which allows users with no coding experience to create forms effortlessly. This feature is highlighted as a major advantage, making it a go-to choice for those managing multiple sites.
- **Users say** that Zoho Forms is very easy to use, with many praising its straightforward form creation process. Reviewers appreciate the ability to quickly configure forms and check responses, making it a solid option for small businesses looking for simplicity.
- **According to verified reviews** , WPForms has a higher overall satisfaction rating, reflecting its reliability and feature-rich environment. Users have noted that it consistently proves to be a valuable asset in their tech stack, especially for high-volume form management.
- **Reviewers mention** that while Zoho Forms is user-friendly, it may not always meet specific workflow needs as effectively as WPForms. Some users have pointed out challenges in configuration, which could be a consideration for those with more complex requirements.
- **G2 reviewers highlight** WPForms' extensive template library and smooth integration with spam protection features, which enhance its appeal for users looking for a comprehensive solution. This makes it particularly attractive for businesses that prioritize security and ease of use.
- **Users report** that while Zoho Forms offers decent functionality, it lacks the depth of features found in WPForms, such as advanced conditional logic and multi-page forms. This could be a drawback for users needing more sophisticated form capabilities.



---
## Frequently Asked Questions

### What is the difference between Zoho Forms vs WPForms?

WPForms stands out over Zoho Forms with higher reviewer ratings, stronger Ease of Setup and Quality of Support scores, and more frequent praise for ease of use.

| | [Zoho Forms](https://www.g2.com/products/zoho-forms/reviews) | [WPForms](https://www.g2.com/products/wpforms/reviews) |
| --- | --- | --- |
| G2 Rating (reviews) | 4.4/5 (129 reviews) | 4.7/5 (971 reviews) |
| Largest Segment | Small-Business | Small-Business |
| Ease of Setup score | 8.9 | 9.6 |
| Quality of Support score | 8.6 | 9.3 |
| Top Reviewer-Cited Strength | Ease of Use (2 all-time mentions) | Ease of Use (15 all-time mentions) |



### How do the pricing models of Zoho Forms and WPForms compare?

WPForms is rated higher for value, with a stronger Price/Cost satisfaction score than Zoho Forms.

- **Zoho Forms:** In recent reviews, buyers note that some advanced features are limited in lower plans and express a desire for more flexibility in the pricing structure.
- **WPForms:** Reviewers frequently mention that WPForms is expensive, especially for advanced features, but also highlight its affordability and value in the context of its feature set.
- **Switching-reason:** Several reviewers cite switching away from Zoho Forms due to missing features and dissatisfaction with the pricing structure.



### What are the best alternatives to Zoho Forms and WPForms?

The top 3 alternatives to Zoho Forms and WPForms are Jotform, Typeform, and Microsoft Forms.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Zoho Forms](https://www.g2.com/products/zoho-forms/reviews) | 4.4/5 (129 reviews) | Small-Business | In recent reviews, buyers mention the need for more flexible pricing and advanced features in lower plans. | Ease of Use |
| [WPForms](https://www.g2.com/products/wpforms/reviews) | 4.7/5 (971 reviews) | Small-Business | Reviewers frequently mention WPForms as expensive for advanced features but value its ease of use and integrations. | Ease of Use |
| [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5428 reviews) | Small-Business | — | — |
| [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5 (1017 reviews) | Small-Business | — | — |
| [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5 (476 reviews) | Mid-Market | — | — |



### Which Online Form Builder features should I prioritize when comparing Zoho Forms and WPForms?

Buyers comparing Zoho Forms and WPForms should prioritize Ease of Use, Integrations, Customization, Quality of Support, and Pricing Satisfaction.

- **Ease of Use:** Zoho Forms 9.0, WPForms 9.5; WPForms has 15 all-time mentions for ease of use, Zoho Forms has 2.
- **Integrations:** Zoho Forms integrates with Zoho CRM (13 all-time mentions) and Zapier (3 all-time mentions); WPForms is frequently praised for easy integrations (4 all-time mentions).
- **Customization:** WPForms has 5 all-time mentions for customization, while Zoho Forms receives recurring feedback about limited customization options.
- **Quality of Support:** Zoho Forms 8.6, WPForms 9.3; WPForms has 3 all-time mentions for customer support.
- **Pricing Satisfaction:** WPForms is rated higher on price/cost satisfaction; Zoho Forms reviewers mention a desire for more flexible pricing and advanced features in lower plans.



### What are the pros and cons of Zoho Forms vs WPForms?

WPForms' headline strength is ease of use, while Zoho Forms is most often praised for its simplicity and integration with Zoho CRM.

- **Zoho Forms strengths:** Ease of use (2 all-time mentions), affordable (1), centralization management (1), ease of creation (1), features (1), integrations (1), versatility (1).
- **Zoho Forms trade-offs:** Integration issues (1), limited customization (1), not user-friendly (1), platform issues (1), poor interface design (1).
- **WPForms strengths:** Ease of use (15 all-time mentions), features (8), ease of creation (7), intuitive (7), customization (5), easy integrations (4), simple (4), templates (4), user interface (4), versatility (4), customer support (3), easy setup (3), integrations (3), intuitive UI (3), time management (3), customizability (2), management ease (2).
- **WPForms trade-offs:** Expensive (6), limited customization (3), poor design (2).



### Is Zoho Forms or WPForms better for small businesses?

WPForms is the stronger fit for small businesses, with higher reviewer ratings and a dominant small-business segment.

- **Zoho Forms:** Largest segment is small-business; reviewers highlight its simplicity and integration with Zoho CRM, but note limitations in customization and pricing flexibility.
- **WPForms:** Largest segment is small-business; reviewers consistently praise its ease of use, intuitive interface, and robust feature set, making it highly suitable for small business needs.



### Which Online Form Builder platform has better integrations?

WPForms is favored for integrations, with more frequent reviewer praise and broader integration mentions.

- **Zoho Forms:** Integrates with Zoho CRM (13 all-time mentions) and Zapier (3 all-time mentions); reviewers note strong integration with Zoho products but mention some integration limitations with non-Zoho tools.
- **WPForms:** Reviewers frequently cite integrations with tools like Zapier, Google Business Suite, and Stripe, with 4 all-time mentions for easy integrations and 3 for integrations overall.



### How do Zoho Forms and WPForms compare on customer support?

WPForms leads Zoho Forms on Quality of Support by a material margin, with scores of 9.3 vs 8.6.

- **Zoho Forms:** Reviewers describe support as generally helpful but occasionally slow to respond, with some noting delays in resolving issues.
- **WPForms:** Reviewers consistently praise customer support for being responsive, helpful, and committed to solving problems, with 3 all-time mentions for customer support.



### Which is easier to implement, Zoho Forms or WPForms?

WPForms is easier to implement than Zoho Forms, with a 0.7-point lead in Ease of Setup (9.6 vs 8.9).

- **Zoho Forms:** Reviewers describe setup as straightforward and beginner-friendly, but note that some advanced features and integrations can be complex to configure.
- **WPForms:** Reviewers consistently highlight the drag-and-drop builder, intuitive setup, and rapid implementation, with many stating that even non-technical users can deploy forms quickly.



| | WPForms | Zoho Forms | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 971 | 128 | 
| **Largest Market Segment** | Small-Business (89.7% of reviews) | Small-Business (66.4% of reviews) | 
| **Entry Level Price** | No pricing available | $ 25/Month | 

---
## Top Pros & Cons

### WPForms

Pros:
- Ease of Use (15 reviews)
- Features (8 reviews)

Cons:
- Expensive (6 reviews)
- Limited Customization (3 reviews)

### Zoho Forms

Pros:
- Ease of Use (3 reviews)
- Affordable (1 reviews)

Cons:
- Integration Issues (1 reviews)
- Limited Customization (1 reviews)

---
## Ratings Comparison
| Rating | WPForms | Zoho Forms | 
|---|---|---|
  | **Meets Requirements** | 9.2 (640 reviews) | 8.7 (110 reviews) | 
  | **Ease of Use** | 9.5 (653 reviews) | 9.0 (111 reviews) | 
  | **Ease of Setup** | 9.6 (558 reviews) | 8.9 (51 reviews) | 
  | **Ease of Admin** | 9.5 (540 reviews) | 8.8 (42 reviews) | 
  | **Quality of Support** | 9.3 (548 reviews) | 8.5 (99 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (510 reviews) | 8.5 (44 reviews) | 
  | **Product Direction (% positive)** | 8.9 (599 reviews) | 9.3 (109 reviews) | 

---
## Pricing

### WPForms

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zoho Forms

#### Entry-Level Pricing

Plan: STANDARD

Price: $ 25 /Month

Description: 10 Users,
Unlimited Forms,
25,000 Submissions/month.

Key Features:
- Unlimited Reports
- Payment Integration  (Paypal, Stripe, 2Checkout)
- 2 GB Storage

[Browse all 4 editions](https://www.g2.com/products/zoho-forms/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **WPForms** | 8.9/10 | 228 |
| **Zoho Forms** | 8.5/10 | 42 |

#### Customization

| Feature | WPForms | Zoho Forms | 
|---|---|---|
| **Custom Fields** | 9.1 (206 reviews) | 8.7 (40 reviews) | 
| **Conditional Logic** | 9.1 (193 reviews) | 8.6 (37 reviews) | 
| **Multi-page Forms** | 9.2 (175 reviews) | 8.8 (37 reviews) | 
| **Design** | 8.5 (207 reviews) | 8.2 (38 reviews) | 
| **Forms Creation & Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | WPForms | Zoho Forms | 
|---|---|---|
| **Embedded Forms** | 9.3 (196 reviews) | 8.7 (37 reviews) | 
| **Offline Capability** | 8.0 (140 reviews) | 8.1 (32 reviews) | 
| **Notifications** | 9.0 (203 reviews) | 8.5 (35 reviews) | 
| **Payments** | 8.8 (136 reviews) | 8.2 (32 reviews) | 
| **Mobile Forms** | 9.1 (181 reviews) | 8.5 (37 reviews) | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | WPForms | Zoho Forms | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)




---
## Reviewer Demographics

### By Company Size

| Segment | WPForms | Zoho Forms | 
|---|---|---|
| **Small-Business** | 89.7% | 66.4% | 
| **Mid-Market** | 9.3% | 28.7% | 
| **Enterprise** | 1.0% | 4.9% | 

### By Industry

#### WPForms

- **Marketing and Advertising:** 14.3%
- **Non-Profit Organization Management:** 6.4%
- **Information Technology and Services:** 5.4%
- **Design:** 4.7%
- **Health, Wellness and Fitness:** 3.9%
- **Computer Software:** 3.6%
- **Graphic Design:** 2.7%
- **Real Estate:** 2.7%
- **Internet:** 2.3%
- **Construction:** 2.3%
- **Other:** 51.7%

#### Zoho Forms

- **Information Technology and Services:** 12.3%
- **Marketing and Advertising:** 8.2%
- **Computer Software:** 6.6%
- **Apparel & Fashion:** 4.9%
- **Wholesale:** 4.1%
- **Health, Wellness and Fitness:** 4.1%
- **Education Management:** 3.3%
- **Insurance:** 3.3%
- **Consulting:** 3.3%
- **Telecommunications:** 3.3%
- **Other:** 46.7%

---
## Alternatives

### Alternatives to WPForms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5583 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews)
- [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) — 4.7/5 stars (248 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) — 4.6/5 stars (139 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3790 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23906 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews)

### Alternatives to Zoho Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5583 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1014 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews) — 4.7/5 stars (248 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (425 reviews)
- [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) — 4.6/5 stars (139 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23906 reviews)
- [EngageBay](https://www.g2.com/products/engagebay/reviews) — 4.6/5 stars (750 reviews)

---
## Top Discussions

### WPForms

- Title: [What is WPForms used for?](https://www.g2.com/discussions/what-is-wpforms-used-for) — 1 comment
  > **Top comment:** "It is a plugin used for building surveys, contact forms, polls, etc. "

### Zoho Forms

- Title: [Is Zoho forms free?](https://www.g2.com/discussions/is-zoho-forms-free) — 2 comments
  > **Top comment:** "You can register a free account with some limits but it is complete to start."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/wpforms-vs-zoho-forms)