Compare SMTP.com and SparkPost 
Featured Products
At a Glance
Market Segments
Small-Business (64.3% of reviews)
Small-Business (49.3% of reviews)
Entry-Level Pricing
$25/month
$20 per month
SMTP.com
Star Rating
(42)3.3 out of 5
Market Segments
Small-Business (64.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$25/month
Browse all 4 pricing plansSparkPost
Star Rating
(73)4.0 out of 5
Market Segments
Small-Business (49.3% of reviews)
Pros & Cons
Entry-Level Pricing
$20 per month
Browse all 5 pricing plansSMTP.com vs SparkPost
When assessing the two solutions, reviewers found SparkPost easier to use, set up, and administer. Reviewers also preferred doing business with SparkPost overall.
- Reviewers felt that SparkPost meets the needs of their business better than SMTP.com.
- When comparing quality of ongoing product support, reviewers felt that SparkPost is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SparkPost over SMTP.com.
Pricing
Entry-Level Pricing
SparkPost
STARTER
$20
per month
OVERAGE:
$1.00 / thousand
- 50,000 emails/month
- OVERAGE: $1.00 / thousand
Free Trial
SMTP.com
No trial information availableSparkPost
Free Trial is available
Ratings
Meets Requirements
7.3
37
8.2
63
Ease of Use
7.3
37
8.6
62
Ease of Setup
6.7
23
8.3
41
Ease of Admin
6.9
23
7.9
41
Quality of Support
6.9
37
7.7
59
Has the product been a good partner in doing business?
6.2
23
7.5
40
Product Direction (% positive)
6.6
38
8.1
61
Features by Category
Administration
Feature Not Available
7.1
23
Feature Not Available
6.5
18
5.5
10
8.6
20
Feature Not Available
7.1
18
Feature Not Available
7.8
28
Feature Not Available
8.1
30
Integrations
Feature Not Available
8.5
27
Feature Not Available
8.5
26
Feature Not Available
8.9
29
Feature Not Available
7.7
22
Platform
7.1
13
8.9
27
7.3
13
8.5
26
7.3
11
8.7
26
6.2
15
8.2
30
6.6
15
8.5
29
6.8
15
8.2
30
6.4
14
8.3
25
6.1
16
8.5
32
Diagnosis
7.8
20
6.1
11
7.9
21
6.3
13
7.8
20
6.7
13
7.5
21
7.2
12
Tracking
7.5
21
8.3
14
8.0
20
7.2
10
7.3
21
7.1
11
7.4
20
7.9
11
7.4
21
6.8
13
Reporting
7.8
20
5.7
12
7.8
20
5.6
12
8.0
20
6.1
12
7.4
20
6.0
13
Agentic AI - Email Deliverability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Email Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
8.4
17
Not enough data
8.4
17
Not enough data
8.5
12
Customizations
Not enough data
8.1
16
Not enough data
8.3
13
Not enough data
8.1
14
Not enough data
7.8
13
Not enough data
8.2
11
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
SMTP.com and SparkPost are categorized as Transactional Email and Email Deliverability
Reviews
Reviewers' Company Size
SMTP.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SparkPost
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
23.8%
Information Technology and Services
16.7%
Financial Services
14.3%
Non-Profit Organization Management
4.8%
Computer Software
4.8%
Other
35.7%
Internet
19.7%
Information Technology and Services
11.3%
Computer Software
9.9%
Financial Services
8.5%
Higher Education
4.2%
Other
46.5%
Alternatives
Discussions
Contracts for simple plans?
1 Comment
AW
No, my understanding is you can pay monthly without any long-term contract obligations. Read more
SMTP.com has no more discussions with answers
How do I find out what happened to my messages?
1 Comment
Official Response from SparkPost
Detailed information on message delivery and engagement is available through real-time webhooks. In addition, information is available on a pull-basis...Read more
How can I stay aware of outages?
1 Comment
Official Response from SparkPost
We’re proud of SparkPost’s uptime and reliability. We’ve built a fully cloud-based system that scales instantly—and with full elasticity and redundancy. That...Read more
How much does SparkPost cost?
1 Comment
Official Response from SparkPost
SparkPost offers a free test account and a variety of plans to fit sending needs based on volume, starting at $20 / month.Read more
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