Link copied to clipboard # Shipt vs goPuff Comparison - What are their main differences? Share [ Export ](/compare/shipt/gopuff/export.csv) ShiptgoPuff[+ Add Product](#) Reviews **Shipt** [ 3.9/5(17) ](https://www.g2.com/products/shipt/reviews#reviews) **goPuff** [ 3.9/5(28) ](https://www.g2.com/products/gopuff/reviews#reviews) Pricing **Shipt** No pricing available **goPuff** No pricing available **Pricing Insights** from reviews Time to Implement **Shipt** Not enough reviews yet **goPuff** Not enough reviews yet Return on Investment **Shipt** Not enough reviews yet **goPuff** Not enough reviews yet Perceived Cost **Shipt** $$$$$ **goPuff** $$$$$ Average Discount **Shipt** Not enough reviews yet **goPuff** Not enough reviews yet Pros & Cons **Shipt** Not enough data **goPuff** Not enough data Ratings Meets Requirements **Shipt** 9.4 9.412 **goPuff** 7.7 7.717 Ease of Use **Shipt** 8.6 8.614 **goPuff** 8.4 8.416 Ease of Setup **Shipt** 8.6 8.67 **goPuff** 8.3 8.35 Ease of Admin **Shipt** 9.2 9.26 **goPuff** Not enough data Quality of Support **Shipt** 8.8 8.812 **goPuff** 7.6 7.613 Has the product been a good partner in doing business? **Shipt** 9.5 9.57 **goPuff** Not enough data Product Direction (% positive) **Shipt** 9.1 9.113 **goPuff** 6.4 6.416 User Insights Reviewers' Company Size [![Shipt](https://images.g2crowd.com/uploads/product/hd_favicon/96f6b974349d4f3342dcd59337ae99f0/shipt.svg "Shipt")](https://www.g2.com/products/shipt/reviews) Shipt Small-Business(50 or fewer emp.) 43.8% Mid-Market(51-1000 emp.) 25.0% Enterprise(\> 1000 emp.) 31.3% [![goPuff](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c7b1f03a94f1c1fa49d8d6b7a3f6089/gopuff.jpg "goPuff")](https://www.g2.com/products/gopuff/reviews) goPuff Small-Business(50 or fewer emp.) 64.0% Mid-Market(51-1000 emp.) 24.0% Enterprise(\> 1000 emp.) 12.0% Small-Business (50 or fewer emp.) 43.8% 64.0% Mid-Market (51-1000 emp.) 25.0% 24.0% Enterprise (\> 1000 emp.) 31.3% 12.0% Reviewers' Industry [![Shipt](https://images.g2crowd.com/uploads/product/hd_favicon/96f6b974349d4f3342dcd59337ae99f0/shipt.svg "Shipt")](https://www.g2.com/products/shipt/reviews) Shipt Retail 12.5% Food & Beverages 12.5% Writing and Editing 6.3% Telecommunications 6.3% Photography 6.3% Other 56.3% [![goPuff](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_8c7b1f03a94f1c1fa49d8d6b7a3f6089/gopuff.jpg "goPuff")](https://www.g2.com/products/gopuff/reviews) goPuff Higher Education 16.0% Entertainment 16.0% Computer Software 12.0% Marketing and Advertising 8.0% Writing and Editing 4.0% Other 44.0% FAQs ## Shipt vs goPuff FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between goPuff vs Shipt? goPuff and Shipt are both rated 3.9/5 by G2 reviewers, but Shipt stands out with higher scores for Ease of Setup and Quality of Support, while goPuff is frequently praised for its fast delivery and membership discounts. | | [goPuff](https://www.g2.com/products/gopuff/reviews) | [Shipt](https://www.g2.com/products/shipt/reviews) | | --- | --- | --- | | G2 Rating (reviews) | 3.9/5 (28 reviews) | 3.9/5 (17 reviews) | | Ease of Setup score | 8.3 | 8.6 | | Quality of Support score | 7.6 | 8.8 | | Top Reviewer-Cited Strength | Fast delivery and membership discounts | Custom item addition and strong communication | ### How do the pricing models of goPuff and Shipt compare? Shipt is rated higher for value with a Price/Cost satisfaction score of 8.6, compared to goPuff's 8.3. - **goPuff:** In recent reviews, many mention that goPuff offers frequent promotions and discounts, but some note that prices can be high and extra fees add up. - **Shipt:** Reviewers highlight that while the subscription fee can be expensive, ongoing promotions and the ability to add custom items add value. ### What are the best alternatives to goPuff and Shipt? The top 3 alternatives to goPuff and Shipt are Instacart Retailer Platform, Rappi, and — (no third alternative supported). | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [goPuff](https://www.g2.com/products/gopuff/reviews) | 3.9/5 (28 reviews) | — | Frequent promotions and discounts, but some find prices high | Fast delivery and membership discounts | | [Shipt](https://www.g2.com/products/shipt/reviews) | 3.9/5 (17 reviews) | — | Subscription fee can be expensive, but promotions add value | Custom item addition and strong communication | | [Instacart Retailer Platform](https://www.g2.com/products/instacart-retailer-platform/reviews) | 4.2/5 (68 reviews) | Small-Business | — | — | | [Rappi](https://www.g2.com/products/rappi/reviews) | 3.9/5 (14 reviews) | — | — | — | ### Which Grocery Delivery features should I prioritize when comparing goPuff and Shipt? Buyers should prioritize Ease of Use, Ease of Setup, Quality of Support, Meets Requirements, and Ease of Admin when comparing goPuff and Shipt. - **Ease of Use:** goPuff 8.4, Shipt 8.6 - **Ease of Setup:** goPuff 8.3, Shipt 8.6 - **Quality of Support:** goPuff 7.6, Shipt 8.8 - **Meets Requirements:** goPuff 7.7, Shipt 9.4 - **Ease of Admin:** goPuff —, Shipt 9.2 ### What are the pros and cons of goPuff vs Shipt? goPuff's headline strength is fast delivery and membership discounts, while Shipt's is custom item addition and strong communication. - **goPuff strengths:** Fast and reliable delivery, frequent promotions, wide product variety, and membership benefits. - **goPuff trade-offs:** Some reviewers mention high prices, extra fees, occasional out-of-stock items, and limited availability in certain areas. - **Shipt strengths:** Ability to add custom items to orders, strong communication between shoppers and users, and reliable delivery especially on weekdays. - **Shipt trade-offs:** Subscription fee can be expensive, service quality may vary by shopper, and some issues with order fulfillment and customer support in isolated cases. ### Is goPuff or Shipt better for small businesses? Shipt is the better fit for small businesses, as it is the largest segment for Instacart Retailer Platform and has strong small-business reviewer sentiment. - **goPuff:** No data available for small-business segment share or sentiment. - **Shipt:** Reviewers highlight time savings and convenience for office and workplace use, with multiple mentions of business-related benefits. ### Which Grocery Delivery platform has better integrations? goPuff and Shipt are at parity for integrations, as there are no reviewer-cited integration mentions for either product. - **goPuff:** No integrations mentioned in recent reviews. - **Shipt:** No integrations mentioned in recent reviews. ### How do goPuff and Shipt compare on customer support? Shipt outperforms goPuff on Quality of Support by a material margin, with scores of 8.8 versus 7.6. - **goPuff:** Reviewers describe support as generally helpful, but some report inconsistent experiences and slow resolution of issues. - **Shipt:** Many reviewers praise Shipt's customer support for responsiveness and effective communication, with several citing positive experiences resolving problems. ### Which is easier to implement, goPuff or Shipt? Shipt is easier to implement than goPuff, with an Ease of Setup score of 8.6 compared to goPuff's 8.3. - **goPuff:** Reviewers note that setup is straightforward, but some mention minor issues with the app interface and order process. - **Shipt:** Reviewers consistently describe setup as easy and user-friendly, with positive feedback on the onboarding experience. Alternatives **Shipt Alternatives** ![Instacart Retailer Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33c76e5848d70d747db508ecd83e837d/instacart-retailer-platform.jpg "Instacart Retailer Platform") [ Instacart Retailer Platform ](/products/instacart-retailer-platform/reviews) ![Burpy](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_cbd67081810ac41891a036c46040c3ff/burpy.png "Burpy") [ Burpy ](/products/burpy/reviews) ![FreshDirect](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bf9038c423b66428cffef3a29c0ebde0/freshdirect.jpg "FreshDirect") [ FreshDirect ](/products/freshdirect/reviews) ![Rappi](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_97d9d87fe575126dfaee94ca101c042a/rappi.jpg "Rappi") [ Rappi ](/products/rappi/reviews) **goPuff Alternatives** ![Instacart Retailer Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_33c76e5848d70d747db508ecd83e837d/instacart-retailer-platform.jpg "Instacart Retailer Platform") [ Instacart Retailer Platform ](/products/instacart-retailer-platform/reviews) ![Rappi](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_97d9d87fe575126dfaee94ca101c042a/rappi.jpg "Rappi") [ Rappi ](/products/rappi/reviews) ![Burpy](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_cbd67081810ac41891a036c46040c3ff/burpy.png "Burpy") [ Burpy ](/products/burpy/reviews) ![FreshDirect](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_bf9038c423b66428cffef3a29c0ebde0/freshdirect.jpg "FreshDirect") [ FreshDirect ](/products/freshdirect/reviews) ## Shipt vs goPuff - Reviewers felt that Shipt meets the needs of their business better than goPuff. - When comparing quality of ongoing product support, reviewers felt that Shipt is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of Shipt over goPuff.