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Compare Shipt and goPuff 
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At a Glance
Market Segments
Small-Business (43.8% of reviews)
Small-Business (64.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Shipt
Star Rating
(17)3.9 out of 5
Market Segments
Small-Business (43.8% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ShiptgoPuff
Star Rating
(28)3.9 out of 5
Market Segments
Small-Business (64.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about goPuffSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that goPuff has a lower score in "Meets Requirements" at 7.7 compared to Shipt's 9.4, indicating that Shipt better aligns with user needs and expectations.
- Reviewers mention that goPuff's "Quality of Support" is rated at 7.5, which is significantly lower than Shipt's 8.8, suggesting that users may find Shipt's customer service more responsive and helpful.
- G2 users highlight that goPuff has a lower "Product Direction" score of 6.1, while Shipt boasts a score of 9.1, indicating that users feel more confident in Shipt's future development and enhancements.
- Users on G2 report that goPuff's "Ease of Use" is rated at 8.4, which is slightly lower than Shipt's 8.6, suggesting that while both platforms are user-friendly, Shipt may offer a slightly smoother experience.
- Reviewers mention that Shipt excels in "Ease of Admin" with a score of 9.2, while goPuff does not have a score listed, indicating that Shipt may provide a more manageable administrative experience for users.
- Users say that goPuff has a larger market segment focus on small businesses at 62.5% of reviews, compared to Shipt's 43.8%, which may appeal to users looking for a platform tailored to small business needs.
Pricing
Entry-Level Pricing
Shipt
No pricing availablegoPuff
No pricing availableFree Trial
Shipt
No trial information availablegoPuff
No trial information availableRatings
Meets Requirements
9.4
12
7.7
17
Ease of Use
8.6
14
8.4
16
Ease of Setup
8.6
7
8.3
5
Ease of Admin
9.2
6
Not enough data
Quality of Support
8.8
12
7.6
13
Has the product been a good partner in doing business?
9.5
7
Not enough data
Product Direction (% positive)
9.1
13
6.4
16
Categories
Categories
Shared Categories
Shipt and goPuff are categorized as Grocery Delivery
Unique Categories
Shipt has no unique categories
goPuff has no unique categories
Reviews
Reviewers' Company Size
Shipt
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
goPuff
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
12.5%
Food & Beverages
12.5%
Writing and Editing
6.3%
Telecommunications
6.3%
Photography
6.3%
Other
56.3%
Higher Education
16.0%
Entertainment
16.0%
Computer Software
12.0%
Marketing and Advertising
8.0%
Writing and Editing
4.0%
Other
44.0%
Alternatives
Discussions
Is your service available in Visalia, CA?
2 Comments
WL
Shipt is usually available in cities where there Independent shoppers for Shipt. Check their website by entering your zip or...Read more
goPuff has no discussions with answers
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