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Compare Service Pro® Software and Skedulo 
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At a Glance
Market Segments
Mid-Market (77.3% of reviews)
Mid-Market (57.2% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Service Pro® Software
Star Rating
(22)4.4 out of 5
Market Segments
Mid-Market (77.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Service Pro® SoftwareSkedulo
Star Rating
(404)4.1 out of 5
Market Segments
Mid-Market (57.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SkeduloSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that Skedulo excels in its dispatch capabilities, scoring 8.3, which users say allows for efficient job assignment and real-time updates, while Service Pro® Software shines even brighter with a score of 9.1, indicating superior functionality in managing field operations.
- Users report that both products offer solid employee communication features, with Skedulo and Service Pro® Software both scoring 7.3. However, reviewers say that Service Pro® Software's integration with other tools enhances communication further, making it a more versatile choice.
- G2 users highlight that Skedulo's reporting features score 7.6, providing valuable insights post-job, while Service Pro® Software's reports score slightly lower at 7.2. Users mention that Skedulo's reports are more customizable, allowing for tailored analytics that meet specific business needs.
- Users on G2 indicate that Skedulo's client notifications score 7.1, which is significantly better than Service Pro® Software's 5.3. Reviewers say that Skedulo's notifications are timely and help keep clients informed, enhancing customer satisfaction.
- Reviewers mention that while both products have a similar ease of use rating, Skedulo's overall user experience is rated at 8.4, slightly lower than Service Pro® Software's 8.5. Users report that Service Pro® Software's interface is more intuitive, making it easier for new users to adapt quickly.
- Users report that Skedulo's CRM integrations score 7.8, which is a strong point for users looking to streamline their customer relationship management. In contrast, Service Pro® Software does not have a specific score listed for this feature, leading reviewers to express concerns about its integration capabilities.
Pricing
Entry-Level Pricing
Service Pro® Software
No pricing availableSkedulo
No pricing availableFree Trial
Service Pro® Software
No trial information availableSkedulo
No trial information availableRatings
Meets Requirements
7.6
13
8.1
337
Ease of Use
8.5
13
8.4
339
Ease of Setup
7.2
12
7.5
223
Ease of Admin
8.5
12
8.0
205
Quality of Support
8.5
13
8.4
308
Has the product been a good partner in doing business?
8.6
12
8.5
197
Product Direction (% positive)
8.8
10
8.5
332
Features by Category
Generative AI
Not enough data
5.3
49
Not enough data
5.2
49
Before the Job
7.9
8
7.7
187
9.1
9
8.3
191
7.5
8
7.9
172
Not enough data
7.5
170
On the Job
8.1
7
8.1
183
7.3
5
7.3
170
Not enough data
6.8
149
5.3
5
7.1
141
Not enough data
6.3
95
After the Job
7.2
9
7.6
162
6.9
8
7.6
149
Not enough data
6.2
111
Not enough data
7.8
166
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Service Pro® Software and Skedulo are categorized as Field Service Management
Unique Categories
Service Pro® Software has no unique categories
Skedulo is categorized as Salesforce AppExchange Apps and SAP Store
Reviews
Reviewers' Company Size
Service Pro® Software
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Skedulo
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
45.5%
Machinery
13.6%
Facilities Services
13.6%
Consumer Services
13.6%
Oil & Energy
4.5%
Other
9.1%
Hospital & Health Care
19.3%
Health, Wellness and Fitness
10.9%
Construction
7.7%
Real Estate
5.2%
Education Management
4.7%
Other
52.2%
Alternatives
Discussions
Is it possible to set up API pushes or any other notifications?
1 Comment
LL
Hi Zach, thanks for using Service Pro!
This is a capability that's available with some Service Pro packages. Our Customer Success team will reach out...Read more
What are service Pro?
1 Comment
Official Response from Service Pro® Software
MSI Data's software, Service Pro is an end-to-end, cloud-based field service management suite for automating field service work, including repair, preventive...Read more
What is service Pro app?
1 Comment
AK
Thank you for your question! Service Pro Mobile is a true mobile field service app available for iOS, Android, and Windows users. Service Pro Mobile lets...Read more
What's the difference between Mobile Workforce Management and Field Service Management?
2 Comments
AN
Call representative Read more
Skedulo has no more discussions with answers
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