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Compare Proton Mail For Business and SmarterMail 
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At a Glance
Market Segments
Small-Business (54.8% of reviews)
Small-Business (80.0% of reviews)
Entry-Level Pricing
Starting at $6.99 1 User Per Month
No pricing available
Proton Mail For Business
Star Rating
(130)4.4 out of 5
Market Segments
Small-Business (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $6.99 1 User Per Month
Browse all 3 pricing plansSmarterMail
Star Rating
(27)3.7 out of 5
Market Segments
Small-Business (80.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about SmarterMailSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that ProtonMail excels in security features, particularly with its end-to-end encryption, which reviewers mention provides peace of mind for sensitive communications. In contrast, SmarterMail's encryption capabilities are seen as less robust, with users noting that while it offers encryption, it lacks the same level of comprehensive security.
- Reviewers mention that ProtonMail's user-friendly interface is a significant advantage, making it easy for new users to navigate. On the other hand, users on G2 report that SmarterMail's interface can be somewhat complex, which may lead to a steeper learning curve for new users.
- G2 users highlight ProtonMail's strong customer support, with a quality rating of 8.1, indicating that users feel well-supported. Conversely, SmarterMail's support is rated lower at 7.3, with some users expressing frustration over response times and the effectiveness of the support provided.
- Users say that ProtonMail's ease of setup is a standout feature, with a score of 9.1, making it quick for users to get started. In contrast, SmarterMail's setup process is rated lower at 8.3, with some reviewers mentioning that it can be cumbersome and time-consuming.
- Reviewers mention that ProtonMail's product direction is highly rated at 9.4, indicating a strong commitment to continuous improvement and innovation. In comparison, SmarterMail's product direction score of 6.1 suggests that users feel less confident about the future development of the software.
- Users report that ProtonMail's integration capabilities are superior, allowing for seamless email client integration and automation features that enhance usability. SmarterMail, while offering some integration options, is noted by users as being less flexible and lacking in automation features that could streamline workflows.
Pricing
Entry-Level Pricing
Proton Mail For Business
Mail Essentials
Starting at $6.99
1 User Per Month
- 15 GB per user + 10 email addresses per user
- Use @yourcompany.com domain
- Robust spam and phishing protection
SmarterMail
No pricing availableFree Trial
Proton Mail For Business
Free Trial is available
SmarterMail
Free Trial is available
Ratings
Meets Requirements
9.0
113
7.6
18
Ease of Use
8.8
114
7.5
18
Ease of Setup
9.2
17
8.3
5
Ease of Admin
9.1
15
8.7
5
Quality of Support
8.1
102
7.3
16
Has the product been a good partner in doing business?
9.3
12
8.3
5
Product Direction (% positive)
9.4
112
6.1
18
Features by Category
Generative AI
7.1
8
Not enough data
6.9
8
Not enough data
6.9
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Encryption Techniques - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Authentication, Verification, and Access Controls - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Enhancements and Auditing - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration, Compatibility, and Usability - Email Encryption
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Proton Mail For Business and SmarterMail are categorized as Email
Unique Categories
Proton Mail For Business is categorized as Email Encryption
SmarterMail has no unique categories
Reviews
Reviewers' Company Size
Proton Mail For Business
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmarterMail
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
9.4%
Information Technology and Services
8.7%
Hospitality
7.9%
Higher Education
7.1%
Computer Software
5.5%
Other
61.4%
Computer Software
12.0%
Retail
8.0%
Law Practice
8.0%
Hospital & Health Care
8.0%
Health, Wellness and Fitness
8.0%
Other
56.0%
Alternatives
Discussions
Is ProtonMail legitimate?
2 Comments
JZ
Yes, I have been on their paid plan for a few years now. I highly recommend their services. They now have a cloud drive and a great VPN as well.Read more
When is the launching date of proton drive?
1 Comment
MC
As the Project Status is still "Under Development", any new information on its release will be added on the ProtonMail Twitter: @ProtonMail. Hope that helps.Read more
Can police track ProtonMail?
1 Comment
MM
From my opinion, police needs special permission to track protonmail, I guess in some cases that police is trying to track protonmail using illegal methods,...Read more
SmarterMail has no discussions with answers
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