SmarterMail Reviews & Product Details

SmarterMail, available on Linux, as a Docker container, and Windows, is the only business email server with native support for Exchange protocols such as MAPI, EWS, and EAS, eliminating the need for extra software or plug-ins. SmarterMail delivers full Exchange-level functionality at a fraction of the cost, with lower hardware requirements, greater stability, and reduced maintenance. SmarterMail also includes built-in team collaboration tools like audio/video chat and Online Meetings at no additional charge. SmarterMail‘s Marketplace makes it easy to extend functionality with integrations such as OnlyOffice, Collabora, and AI platforms like ChatGPT. Plus, SmarterMail's High Availability solution ensures redundancy and fault tolerance across multiple servers.

Seller

SmarterTools

Discussions

SmarterMail Community

Languages Supported

Arabic, Czech, German, English, Persian, French, Hebrew, Croatian, Hungarian, Italian, Dutch, Polish, Portuguese, Russian, Spanish, Thai, Chinese (Simplified), Chinese (Traditional)

Solution Type

Best-of-Breed

Overview by

Derek Curtis

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

View More Pricing Information

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User Insights

Average based on 27 real user reviews.

Perceived Cost

$$$$$

Denith M.

Managing Director

Small-Business (50 or fewer emp.)

11/22/2023

"Simple. Works. No Drama."

4/5

What do you like best about SmarterMail?

Easy and straightforward email client. I love that the emails are easy to search and sort as you like, and that the storage space is plentiful. Works on a variety of clients and browsers. Review collected by and hosted on G2.com.

What do you dislike about SmarterMail?

Could use a bit better multimedia support, particularly with email signatures. Review collected by and hosted on G2.com.

Phill H.

Director Of Digital Services

Small-Business (50 or fewer emp.)

3/16/2023

Business partner of the seller or seller's competitor, not included in G2 scores.

"Good Product At A Reasonable Price"

4/5

What do you like best about SmarterMail?

Solid product with a great GUI at a comparably good price Review collected by and hosted on G2.com.

What do you dislike about SmarterMail?

The annual fee can be a bit high for smaller organisations. Review collected by and hosted on G2.com.

Brenda V.

Income Planner

Small-Business (50 or fewer emp.)

12/6/2021

"Small Business Email"

4/5

What do you like best about SmarterMail?

I like the teamwork function; all registered users can chat by voice and video to work together. Synchronize different online services. Review collected by and hosted on G2.com.

What do you dislike about SmarterMail?

The speed of detecting new incoming emails from the server is not 100% effective. Review collected by and hosted on G2.com.

Verified User in Automotive

Mid-Market (51-1000 emp.)

11/19/2021

"A real competitor for Exchange"

5/5

What do you like best about SmarterMail?

It is easy to set up and easy to use. The interface makes everything feel accessible and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about SmarterMail?

The webmail feature could use a few more options. It would be nice to have rules available. Review collected by and hosted on G2.com.

Cheryl N.

Small-Business (50 or fewer emp.)

8/24/2021

"Limited use"

3/5

What do you like best about SmarterMail?

Very simple interface, making it very user friendly. Review collected by and hosted on G2.com.

What do you dislike about SmarterMail?

Limited space. Also, I had issues with clients receiving my attachments. I would them have to just send it from my gmail account. Review collected by and hosted on G2.com.

John G.

Registrar

Small-Business (50 or fewer emp.)

3/15/2019

"Simple and elegant"

4.5/5

What do you like best about SmarterMail?

It's easy to manage users, aliases, and accounts. Review collected by and hosted on G2.com.

What do you dislike about SmarterMail?

It is not the fastest server on the market. Review collected by and hosted on G2.com.

Sachin P.

Sachin Patel

Small-Business (50 or fewer emp.)

10/21/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"good mail service provider"

4/5

What do you like best about SmarterMail?

Smartermail is a good business mail service provider for sending and receiving emails. Smartermail provides a simple and elegant user interface. Review collected by and hosted on G2.com.

What do you dislike about SmarterMail?

Smartermail sends almost 70% of mail to junk email. Smartermail does not receive mail instantly like Gmail and Yahoo; it takes some time to get mail. Review collected by and hosted on G2.com.

Recommendations to others considering SmarterMail:

Smartermail is a good business mail provider with a cheap price, so for those who need a mail service at a minimum price, it is best for them. Review collected by and hosted on G2.com.

What problems is SmarterMail solving and how is that benefiting you?

Smartermail provides me with mailing services for sending and receiving mail. The interface of Smartermail is so easy that I can easily operate it. Review collected by and hosted on G2.com.

Arpit J.

Arpit Jain

Small-Business (50 or fewer emp.)

10/23/2019

"Best affordable business Mail Provider"

4/5

What do you like best about SmarterMail?

SmarterMail is an excellent business email provider with a user-friendly interface. SmarterMail is very affordable for small and medium-sized industries. It is very easy to use for sending and receiving emails, as well as for user management in SmarterMail. Review collected by and hosted on G2.com.

What do you dislike about SmarterMail?

SmarterMail web version is great, but its mobile version does not have a good user interface. Review collected by and hosted on G2.com.

Sonu s.

Senior Web Developer

Small-Business (50 or fewer emp.)

11/5/2019

"Affordable Mail Provider"

4.5/5

What do you like best about SmarterMail?

Smarter Mail is an affordable mail provider for business mail. Smarter Mail is used for mail services with a good web interface. Smarter Mail has many functionalities like User management, Calendar, Task Management, Notes, etc. Review collected by and hosted on G2.com.

What do you dislike about SmarterMail?

The mobile interface of Smarter Mail does not provide all functionalities like user management, settings, calendar, etc. Review collected by and hosted on G2.com.

Samantha C.

Owner

Small-Business (50 or fewer emp.)

5/21/2019

"Works well for our business."

5/5

What do you like best about SmarterMail?

Easy to use for our business application that has multiple users. There is an ease of learning and lots of things you can do with this software. You can even set up a function to see who is emailing what and receiving what which is so helpful when someone has lost an email. Autoresponders are great. Lots of good features. Review collected by and hosted on G2.com.

What do you dislike about SmarterMail?

I haven't found anything that I particularly dislike - the mobile interface is a little clunky but still quite useable. I guess that would be my only real negative. Review collected by and hosted on G2.com.

Recommendations to others considering SmarterMail:

I would recommend giving SmarterMail a try. We have a fairly small business and it works great for us. Not sure how it would work for someone with more employees than we have. But for us, it works great and keeps us organized. Review collected by and hosted on G2.com.

What problems is SmarterMail solving and how is that benefiting you?

This has allowed us to have multi user emailers and keep track of what everyone is doing. Review collected by and hosted on G2.com.