Users report that SimplyBook.me excels in its "Confirmations & Reminders" feature, scoring 9.3, which helps businesses maintain effective communication with clients. In contrast, Picktime also offers strong notification capabilities but does not specify a score for this feature, leaving some users wanting more clarity on its effectiveness.
Reviewers mention that Picktime shines in "Quality of Support," with a score of 9.8, indicating a high level of customer satisfaction. Conversely, SimplyBook.me, while still respectable at 8.6, may not provide the same level of responsive support, which could be a deciding factor for users who prioritize assistance.
G2 users highlight that SimplyBook.me has a lower "Ease of Setup" score of 7.5, suggesting that new users may face challenges during initial configuration. In comparison, Picktime's ease of use is rated at 9.3, indicating a more user-friendly onboarding experience.
Users on G2 report that SimplyBook.me offers robust "Time Zone Detection" and "Availability Settings," both rated at 9.7, which are crucial for businesses operating across different regions. Picktime, while effective, does not emphasize these features as strongly, which may impact its appeal to international users.
Reviewers mention that Picktime's "Product Direction" is rated a perfect 10.0, suggesting that users feel confident about the software's future development and enhancements. SimplyBook.me, with a score of 7.9, may leave some users uncertain about its long-term viability and feature updates.
Users say that SimplyBook.me's "Appointment Follow-Up" feature, rated at 8.7, is beneficial for maintaining client relationships, but Picktime's overall higher ratings in user satisfaction may indicate a more comprehensive approach to client engagement and retention strategies.
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