Compare Melu Managed Live Chat and Ngage Live Chat 
Featured Products
At a Glance
Market Segments
Small-Business (96.4% of reviews)
Small-Business (96.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
Starting at £155.00 Per Month
No pricing available
Melu Managed Live Chat
Star Rating
(28)4.9 out of 5
Market Segments
Small-Business (96.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Starting at £155.00 Per Month
Browse all 3 pricing plansNgage Live Chat
Star Rating
(27)4.6 out of 5
Market Segments
Small-Business (96.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Ngage Live ChatPricing
Entry-Level Pricing
Melu Managed Live Chat
Standard (UK)
Starting at £155.00
Per Month
8am to 10pm coverage 7 days a week. Up to 50 chats handled per month. 24/7 coverage can be added for an additional £50 per month. All prices excluding UK VAT.
- Optional 24/7 coverage (8am to 10pm local time 7 days a week as standard)
- UK & USA based operators - all native English-speaking
- All chats answered within 15 seconds
Ngage Live Chat
No pricing availableFree Trial
Melu Managed Live Chat
Free Trial is available
Ngage Live Chat
No trial information availableRatings
Quality of Work
9.6
14
10.0
14
Responsiveness
9.9
14
10.0
14
Expertise of Team
9.1
13
9.9
14
Execution Ability
9.5
13
9.9
14
Communication Skills
9.6
14
9.9
13
Professionalism
9.7
13
9.9
14
Has the product been a good partner in doing business?
9.6
14
9.7
16
Features by Category
Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Team Quality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Melu Managed Live Chat and Ngage Live Chat are categorized as Managed Live Chat
Unique Categories
Melu Managed Live Chat has no unique categories
Ngage Live Chat has no unique categories
Reviews
Reviewers' Company Size
Melu Managed Live Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Ngage Live Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Accounting
14.3%
Construction
10.7%
Legal Services
10.7%
Information Technology and Services
10.7%
Real Estate
7.1%
Other
46.4%
Legal Services
44.0%
Law Practice
44.0%
Marketing and Advertising
8.0%
Information Technology and Services
4.0%
‐
Other
0.0%
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