G2 reviewers report that Mailtrap excels in user support, with many users highlighting the timely and on-point assistance they receive. This is particularly beneficial for teams needing quick resolutions, as one user noted the support is just as valuable as the software itself.
Users say that Mailjet offers a user-friendly interface, making it easy for newcomers to navigate. Reviewers appreciate its advanced automation and segmentation abilities, which allow for the effortless creation of personalized email campaigns.
According to verified reviews, Mailtrap's email sandbox feature is a standout, solving long-standing issues for teams by allowing them to trap and review emails generated in development and testing environments. This feature has been a game-changer for many users.
Reviewers mention that while Mailjet is cost-effective and provides high availability, it sometimes struggles with configuration challenges that can hinder specific workflow needs. Users have noted that the implementation process can be less intuitive compared to Mailtrap.
G2 reviewers highlight that Mailtrap's ease of use is a significant advantage, with many users finding the platform self-explanatory and appreciating features like the drag-and-drop editor, which simplifies the email creation process.
Users report that Mailjet's extensive API capabilities enhance automation, but they also express a desire for improved quality of support, as some have found it lacking compared to Mailtrap's more responsive service.
Pricing
Entry-Level Pricing
Mailjet
BASIC
Starting at $17.00
All essential features.
From 30,000 to 500,000 emails/month
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