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Compare Mailjet and Mailtrap

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At a Glance
Mailjet
Mailjet
Star Rating
(169)4.0 out of 5
Market Segments
Small-Business (74.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $17.00
Browse all 3 pricing plans
Mailtrap
Mailtrap
Star Rating
(87)4.8 out of 5
Market Segments
Mid-Market (45.9% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $15.00 10 Emails Per Month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Mailtrap excels in user support, with many users highlighting the timely and on-point assistance they receive. This is particularly beneficial for teams needing quick resolutions, as one user noted the support is just as valuable as the software itself.
  • Users say that Mailjet offers a user-friendly interface, making it easy for newcomers to navigate. Reviewers appreciate its advanced automation and segmentation abilities, which allow for the effortless creation of personalized email campaigns.
  • According to verified reviews, Mailtrap's email sandbox feature is a standout, solving long-standing issues for teams by allowing them to trap and review emails generated in development and testing environments. This feature has been a game-changer for many users.
  • Reviewers mention that while Mailjet is cost-effective and provides high availability, it sometimes struggles with configuration challenges that can hinder specific workflow needs. Users have noted that the implementation process can be less intuitive compared to Mailtrap.
  • G2 reviewers highlight that Mailtrap's ease of use is a significant advantage, with many users finding the platform self-explanatory and appreciating features like the drag-and-drop editor, which simplifies the email creation process.
  • Users report that Mailjet's extensive API capabilities enhance automation, but they also express a desire for improved quality of support, as some have found it lacking compared to Mailtrap's more responsive service.
Pricing
Entry-Level Pricing
Mailjet
BASIC
Starting at $17.00
Browse all 3 pricing plans
Mailtrap
Email API/SMTP
Starting at $15.00
10 Emails Per Month
Browse all 2 pricing plans
Free Trial
Mailjet
Free Trial is available
Mailtrap
No trial information available
Ratings
Meets Requirements
8.3
141
9.3
82
Ease of Use
8.4
140
9.2
83
Ease of Setup
7.9
78
9.4
35
Ease of Admin
8.0
67
9.3
25
Quality of Support
7.5
122
8.9
81
Has the product been a good partner in doing business?
7.7
63
9.3
25
Product Direction (% positive)
8.0
133
9.6
78
Features by Category
8.1
115
9.5
7
Email Marketing
8.8
99
|
Verified
9.4
6
8.4
100
|
Verified
9.7
6
8.5
92
|
Verified
9.4
6
8.5
100
|
Verified
9.7
6
8.6
96
|
Verified
9.4
6
8.5
97
|
Verified
9.7
6
8.2
79
|
Verified
Feature Not Available
8.6
45
|
Verified
9.4
6
8.2
39
Feature Not Available
Reporting & Analytics
8.4
69
|
Verified
Feature Not Available
8.5
93
|
Verified
9.4
6
Generative AI
7.4
11
9.7
5
6.0
7
Feature Not Available
Agentic AI - Email Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
8.5
57
|
Verified
9.3
7
8.1
42
|
Verified
9.5
7
8.0
37
9.2
6
7.7
27
|
Verified
9.7
6
8.2
28
|
Verified
9.4
6
8.0
28
|
Verified
9.7
6
8.8
61
9.0
48
Administration
8.7
44
8.8
35
8.6
41
Feature Not Available
8.8
43
9.0
32
8.6
42
9.1
32
8.4
34
9.0
31
8.8
42
8.8
29
Integrations
8.9
28
9.0
32
9.2
26
Feature Not Available
9.2
38
9.3
33
8.6
29
Feature Not Available
Platform
8.9
31
9.1
31
9.0
33
8.9
31
8.6
28
9.0
28
8.3
43
8.9
27
8.9
38
9.4
29
8.8
44
9.1
32
8.6
34
8.2
22
9.0
43
9.4
33
Not enough data
8.5
36
Diagnosis
Not enough data
8.5
19
Not enough data
8.6
20
Not enough data
8.1
17
Not enough data
8.2
16
Tracking
Not enough data
8.8
19
Not enough data
Feature Not Available
Not enough data
8.3
17
Not enough data
8.4
16
Not enough data
9.1
27
Reporting
Not enough data
8.8
28
Not enough data
9.1
26
Not enough data
Feature Not Available
Not enough data
9.0
24
Agentic AI - Email Deliverability
Not enough data
7.6
7
Not enough data
9.0
7
Not enough data
8.1
7
Not enough data
9.0
7
Not enough data
8.1
7
Email Template BuilderHide 15 FeaturesShow 15 Features
9.0
27
Not enough data
Templates
9.1
25
Not enough data
8.6
23
Not enough data
9.0
24
Not enough data
8.9
25
Not enough data
Edit
9.1
25
Not enough data
9.1
25
Not enough data
9.4
21
Not enough data
Logistics
9.3
26
Not enough data
8.3
22
Not enough data
9.3
22
Not enough data
9.3
23
Not enough data
Generative AI
9.0
5
Not enough data
Not enough data
Not enough data
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.5
29
Platform Basics
Not enough data
9.1
16
Not enough data
8.8
23
Not enough data
8.5
20
Not enough data
Feature Not Available
Not enough data
8.3
19
Platform Data
Not enough data
8.8
22
Not enough data
9.1
26
Not enough data
8.9
25
Agentic AI - Email Testing
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Categories
Categories
Shared Categories
Mailjet
Mailjet
Mailtrap
Mailtrap
Mailjet and Mailtrap are categorized as Transactional Email and Email Marketing
Unique Categories
Mailjet
Mailjet is categorized as Email Template Builder
Mailtrap
Mailtrap is categorized as Email Deliverability and Email Testing
Reviews
Reviewers' Company Size
Mailjet
Mailjet
Small-Business(50 or fewer emp.)
74.2%
Mid-Market(51-1000 emp.)
18.2%
Enterprise(> 1000 emp.)
7.5%
Mailtrap
Mailtrap
Small-Business(50 or fewer emp.)
41.2%
Mid-Market(51-1000 emp.)
45.9%
Enterprise(> 1000 emp.)
12.9%
Reviewers' Industry
Mailjet
Mailjet
Marketing and Advertising
20.1%
Computer Software
11.2%
Internet
10.1%
Information Technology and Services
9.5%
Online Media
3.0%
Other
46.2%
Mailtrap
Mailtrap
Computer Software
25.9%
Information Technology and Services
24.7%
Financial Services
7.1%
Insurance
3.5%
Education Management
3.5%
Other
35.3%
Alternatives
Mailjet
Mailjet Alternatives
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Mailtrap
Mailtrap Alternatives
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Discussions
Mailjet
Mailjet Discussions
When will you introduce landing page builder?
1 Comment
Hamza E.
HE
so nearRead more
Monty the Mongoose crying
Mailjet has no more discussions with answers
Mailtrap
Mailtrap Discussions
Monty the Mongoose crying
Mailtrap has no discussions with answers