Users report that Letsencrypt excels in ease of use, with a score of 9.5, making it a favorite among small businesses looking for straightforward SSL certificate management. In contrast, Symantec SSL Visibility Appliance has a lower ease of use score of 6.9, which some reviewers find cumbersome.
Reviewers mention that Letsencrypt's quality of support is outstanding, scoring 9.8, with many users appreciating the community-driven support and documentation. Conversely, users on G2 note that Symantec's support, while decent, only scores 8.1, leading to some frustration in resolving issues quickly.
G2 users highlight Letsencrypt's impressive domain validation process, scoring 7.2, which is often praised for its simplicity and speed. In comparison, Symantec's domain validation is perceived as more complex, leading to a lower score in this area.
Users say that Letsencrypt offers free reissues, scoring 7.5, which is a significant advantage for businesses needing to update their certificates without incurring additional costs. On the other hand, Symantec's reissue process is less flexible, which some users find disappointing.
Reviewers mention that Letsencrypt's issuance speed is rated at 7.8, allowing for quick deployment of SSL certificates, which is crucial for businesses needing immediate security. In contrast, Symantec's issuance speed is not as competitive, leading to longer wait times for users.
Users report that Letsencrypt shines in multi-domain support with a score of 7.8, making it a preferred choice for businesses managing multiple domains. Symantec, while capable, does not match this level of flexibility, which some users find limiting.
Pricing
Entry-Level Pricing
Letsencrypt
No pricing available
Symantec SSL Visibility Appliance
No pricing available
Free Trial
Letsencrypt
No trial information available
Symantec SSL Visibility Appliance
No trial information available
Ratings
Meets Requirements
9.8
18
7.5
10
Ease of Use
9.5
18
6.3
10
Ease of Setup
9.5
10
Not enough data
Ease of Admin
9.7
10
Not enough data
Quality of Support
9.8
11
8.0
10
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