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At a Glance
Market Segments
Enterprise (43.8% of reviews)
Mid-Market (46.7% of reviews)
Entry-Level Pricing
No pricing available
$ Unlimited users
Kore.AI
Star Rating
(455)4.6 out of 5
Market Segments
Enterprise (43.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Kore.AIQuiq
Star Rating
(31)4.6 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Entry-Level Pricing
$ Unlimited users
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Kore.AI excels in ease of use with a score of 9.1, while Quiq Messaging trails slightly at 8.9. Reviewers mention that Kore.AI's intuitive interface and user-friendly design make it easier for teams to adopt and utilize the software effectively.
- Reviewers mention that Kore.AI has a higher score in ease of setup (9.1) compared to Quiq Messaging (8.7). Users say that the streamlined onboarding process of Kore.AI allows for quicker implementation, which is crucial for businesses looking to minimize downtime.
- G2 users highlight the quality of support for Quiq Messaging, which received a score of 9.6, significantly higher than Kore.AI's 8.8. Users report that Quiq's support team is responsive and helpful, making it a strong choice for companies that prioritize customer service.
- Reviewers mention that both products perform well in intelligent routing, scoring equally at 8.9. However, users on G2 note that Kore.AI's advanced algorithms provide more effective routing based on customer intent, enhancing the overall customer experience.
- Users say that Kore.AI shines in product direction with a score of 9.7, indicating a strong vision for future updates and features. In contrast, Quiq Messaging's score of 8.8 suggests that while it is reliable, it may not be as forward-thinking as Kore.AI.
- Reviewers mention that while both products offer personalization features, Kore.AI's score of 8.9 indicates a more robust capability in tailoring interactions based on user data, compared to Quiq Messaging's score of 8.7, which some users feel could be improved for deeper customization.
Pricing
Entry-Level Pricing
Kore.AI
No pricing availableQuiq
Starter
$
Unlimited users
Optional CRM Integration +100/mo
- 750 SMS conversations/mo
- 500 Chat/Facebook Messenger/WhatsApp/Kik Conversations*/mo
- 2000 Outbound Notification Messages/mo
Free Trial
Kore.AI
Free Trial is available
Quiq
Free Trial is available
Ratings
Meets Requirements
9.0
325
8.9
22
Ease of Use
9.1
327
9.0
24
Ease of Setup
9.0
217
8.8
20
Ease of Admin
8.8
188
8.3
18
Quality of Support
8.8
316
9.5
23
Has the product been a good partner in doing business?
9.0
177
9.6
19
Product Direction (% positive)
9.7
318
9.0
23
Features by Category
Messenger
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Customers
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
9.0
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
Agentic AI - Enterprise Search Software
9.4
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Search Queries
8.8
7
Not enough data
8.8
7
Not enough data
9.3
7
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
AI powered search - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.7
5
Not enough data
Functionality
9.3
7
Not enough data
9.5
7
Not enough data
9.5
7
Not enough data
Compatibility - Enterprise Search Software
9.0
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Functionality - Enterprise Search Software
9.3
5
Not enough data
9.7
5
Not enough data
9.3
5
Not enough data
Search Queries - Enterprise Search Software
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
9.3
5
Not enough data
Responses
8.9
196
Not enough data
9.0
184
Not enough data
9.2
199
Not enough data
Automation - AI Agents
8.6
49
Not enough data
8.7
50
Not enough data
8.5
50
Not enough data
8.8
49
Not enough data
8.9
48
Not enough data
Platform
9.0
198
Not enough data
9.0
197
Not enough data
8.9
184
Not enough data
Autonomy - AI Agents
8.1
49
Not enough data
8.4
49
Not enough data
8.7
49
Not enough data
8.4
50
Not enough data
Generative AI
8.9
135
Not enough data
8.9
134
Not enough data
Responses
8.8
249
Not enough data
8.8
244
Not enough data
8.8
229
Not enough data
8.8
240
Not enough data
8.7
221
Not enough data
Platform
8.9
235
Not enough data
8.9
244
Not enough data
8.7
236
Not enough data
8.8
245
Not enough data
8.6
229
Not enough data
8.8
234
Not enough data
8.8
233
Not enough data
Generative AI
9.0
160
Not enough data
9.0
158
Not enough data
Conversational Platform
8.9
160
8.7
10
8.9
160
Feature Not Available
8.9
159
8.1
6
8.9
159
Not enough data
Support Automation
8.9
157
9.0
7
8.9
155
9.1
9
8.9
159
9.2
6
8.9
157
Not enough data
Generative AI
8.9
116
Not enough data
8.9
115
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
7.7
20
Not enough data
Speech Synthesis - AI Voice Assistants
7.7
20
Not enough data
7.8
20
Not enough data
7.6
20
Not enough data
Security and privacy - AI Voice Assistants
8.3
18
Not enough data
Compatibility - AI Voice Assistants
8.7
19
Not enough data
Workflow Design & Integration - AI Orchestration
8.8
10
Not enough data
9.2
10
Not enough data
9.0
10
Not enough data
8.5
10
Not enough data
8.7
10
Not enough data
8.7
10
Not enough data
Performance Optimization & Analytics - AI Orchestration
9.2
10
Not enough data
9.0
10
Not enough data
8.7
10
Not enough data
8.2
10
Not enough data
8.5
10
Not enough data
8.3
10
Not enough data
Governance & Compliance Controls - AI Orchestration
8.7
10
Not enough data
8.5
10
Not enough data
8.8
10
Not enough data
8.8
10
Not enough data
8.5
10
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Kore.AI and Quiq are categorized as Conversational Support
Unique Categories
Kore.AI is categorized as AI Voice Assistants, AI Agents For Business Operations, Chatbots, Enterprise Search Software, and AI Orchestration
Quiq is categorized as Conversational Marketing and Customer Service Automation
Reviews
Reviewers' Company Size
Kore.AI
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quiq
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.8%
Computer Software
19.7%
Banking
10.5%
Consulting
3.8%
Computer & Network Security
3.0%
Other
35.1%
Consumer Services
13.3%
Banking
13.3%
Retail
10.0%
Financial Services
10.0%
Non-Profit Organization Management
6.7%
Other
46.7%
Discussions
Kore.AI has no discussions with answers
Quiq has no discussions with answers
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