Users report that Searchspring excels in Product Recommendations with a score of 8.7, while Klevu's score of 8.8 indicates it also performs well, but Searchspring's users appreciate the tailored suggestions that enhance their shopping experience.
Reviewers mention that Searchspring's Quality of Support is notably high at 9.4, which users say contributes to a smoother implementation process compared to Klevu's 9.2, where some users have experienced longer response times.
G2 users highlight Searchspring's superior Product Search capabilities, scoring 9.2, which reviewers say leads to more relevant search results, while Klevu's score of 8.8 suggests it is effective but may not match the precision of Searchspring.
Users on G2 report that Searchspring's Customization options are robust, scoring 9.0, allowing for a more personalized storefront, whereas Klevu's score of 7.7 indicates limitations in this area that some users find restrictive.
Reviewers mention that Searchspring's Analytics features, with a score of 8.5, provide deeper insights into customer behavior, while Klevu's 7.6 score suggests that its analytics may not be as comprehensive, leading to less informed decision-making.
Users say that Searchspring's Ease of Setup is rated at 8.4, making it user-friendly for small businesses, while Klevu's slightly lower score of 8.3 indicates that some users find the initial setup process a bit more challenging.
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