Users report that Hotello excels in ease of use with a score of 9.0, making it intuitive for staff to navigate, while Maestro PMS struggles with a lower score of 5.2, leading to a steeper learning curve for new users.
Reviewers mention that Hotello's quality of support is rated at 8.6, with many users praising the responsiveness and helpfulness of the support team, whereas Maestro PMS has a lower rating of 7.2, indicating potential delays in assistance.
G2 users highlight Hotello's strong performance in product direction, scoring 9.1, which suggests a clear roadmap and ongoing improvements, while Maestro PMS falls short with a score of 4.8, leading to concerns about its future development.
Users on G2 report that Hotello's guest management features, including its Central Reservation System, are robust and user-friendly, enhancing the guest experience, while Maestro PMS's offerings in this area are seen as less comprehensive.
Reviewers say that Hotello's reporting and analytics capabilities are highly praised for their depth and usability, allowing for better decision-making, while Maestro PMS's reporting features are often described as lacking in flexibility and detail.
Users report that Hotello's integration with channel managers is seamless, facilitating better distribution management, whereas Maestro PMS has been noted for challenges in this area, leading to potential issues with inventory management across platforms.
Pricing
Entry-Level Pricing
Hotello
No pricing available
Maestro PMS
No pricing available
Free Trial
Hotello
No trial information available
Maestro PMS
No trial information available
Ratings
Meets Requirements
8.1
13
7.6
9
Ease of Use
9.0
14
5.2
9
Ease of Setup
9.0
7
Not enough data
Ease of Admin
8.8
7
Not enough data
Quality of Support
8.6
14
7.2
9
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