Compare HelpNDoc and HelpSmith
HelpNDoc vs HelpSmith
When assessing the two solutions, reviewers found HelpSmith easier to use, set up, and administer. Reviewers also preferred doing business with HelpSmith overall.
- Reviewers felt that HelpSmith meets the needs of their business better than HelpNDoc.
- When comparing quality of ongoing product support, reviewers felt that HelpSmith is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HelpSmith over HelpNDoc.
My favorite characteristic of the system is it’s abilitly to convert my documents to a variety of formats including HTML, PDF and it even creates documents that are compatible with Kindle’s Ebooks. It also helps to identify a problem or potential problems...
The best feature of the product is that it is easy to use. I became proficient with it in less than an hour. I was able to start authoring our help the same day.
Small glitches when using the app form, but overall positive
I still have HelpSmith version 5.x and as far as I know it is still reliant on the Microsoft Help Workshop software. If it still reliant on such software, my suggestion would be to find a way to provide a different compiler for the product since with...
