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Compare HelpNDoc and HelpSmith 
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At a Glance
Market Segments
Small-Business (75.0% of reviews)
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
299€
$199.00 1 Seats With One-Time Purchase
HelpNDoc
Star Rating
(17)4.1 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
299€
Browse all 2 pricing plansHelpSmith
Star Rating
(16)4.8 out of 5
Market Segments
Small-Business (75.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$199.00 1 Seats With One-Time Purchase
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HelpNDoc has a more affordable entry-level price at 299€, compared to HelpSmith's 199€, making it a more budget-friendly option for small businesses.
- Reviewers mention that HelpSmith excels in ease of use, scoring 9.8 compared to HelpNDoc's 8.5, indicating that users find HelpSmith's interface more intuitive and user-friendly.
- G2 users highlight HelpSmith's superior quality of support, with a score of 9.1, while HelpNDoc only scores 7.4, suggesting that HelpSmith provides more responsive and helpful customer service.
- Users on G2 report that HelpSmith has a significantly higher ease of setup score of 9.9, compared to HelpNDoc's 8.8, indicating that users find it quicker and easier to get started with HelpSmith.
- Reviewers say that HelpSmith has a better product direction, scoring a perfect 10.0, while HelpNDoc scores 7.3, suggesting that users feel more confident in HelpSmith's future development and updates.
- Users mention that HelpNDoc has a solid feature set, but HelpSmith's advanced features, such as its integrated project management tools, are often highlighted as a key differentiator that enhances productivity.
Pricing
Entry-Level Pricing
HelpNDoc
Professional Edition
299€
Generat all documentation formats from a single source: CHM, HTML, Word RTF and DocX, PDF, ePub, Kindle and Qt Help
- CHM Generation
- HTML Generation
- Word RTF and DocX Generation
HelpSmith
HelpSmith Standard Edition
$199.00
1 Seats With One-Time Purchase
HelpSmith Standard includes basic features needed to create help files and manuals.
- Create help files and documents in multiple formats: CHM help, Web Help, Printed Manual, PDF, MS Word, ePub eBook, Markdown
- Banner free output formats
- Easy import from: CHM, DOC, DOCX, RTF, HTML, HHP, TXT, Markdown (the ability to split imported MS Word files into topics).
Free Trial
HelpNDoc
Free Trial is available
HelpSmith
Free Trial is available
Ratings
Meets Requirements
8.0
14
9.8
15
Ease of Use
8.5
14
9.8
15
Ease of Setup
9.0
8
9.9
12
Ease of Admin
8.3
8
10.0
10
Quality of Support
7.1
8
9.1
9
Has the product been a good partner in doing business?
8.3
6
10.0
8
Product Direction (% positive)
7.5
14
10.0
15
Categories
Categories
Shared Categories
HelpNDoc and HelpSmith are categorized as Help Authoring Tool (HAT)
Unique Categories
HelpNDoc has no unique categories
HelpSmith has no unique categories
Reviews
Reviewers' Company Size
HelpNDoc
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
HelpSmith
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Government Administration
18.8%
Computer Software
18.8%
Information Technology and Services
12.5%
Health, Wellness and Fitness
12.5%
Publishing
6.3%
Other
31.3%
Computer Software
43.8%
Information Technology and Services
12.5%
Sports
6.3%
Retail
6.3%
Program Development
6.3%
Other
25.0%
Alternatives
Discussions
HelpNDoc has no discussions with answers
HelpSmith has no discussions with answers
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