Introducing G2.ai, the future of software buying.Try now
Compare Grafana Labs and SUSE Cloud Observability 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
ServiceNow IT Service Management
Visit Website
At a Glance
Market Segments
Mid-Market (44.0% of reviews)
Enterprise (72.4% of reviews)
Entry-Level Pricing
No pricing available
Pay As You Go 10 Hosts - A host is any physical or virtual OS instance that is observed in SUSE Cloud Observability. Some examples include a server, VM, EC2 instance or Kubernetes node. Per Month
Grafana Labs
Star Rating
(141)4.5 out of 5
Market Segments
Mid-Market (44.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Grafana LabsSUSE Cloud Observability
Star Rating
(30)4.5 out of 5
Market Segments
Enterprise (72.4% of reviews)
Pros & Cons
Entry-Level Pricing
Pay As You Go 10 Hosts - A host is any physical or virtual OS instance that is observed in SUSE Cloud Observability. Some examples include a server, VM, EC2 instance or Kubernetes node. Per Month
Free Trial is available
Learn more about SUSE Cloud ObservabilitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Grafana Labs excels in Data Visualization with a score of 9.6, highlighting its ability to create customizable and interactive dashboards that enhance data interpretation. In contrast, SUSE Cloud Observability, while still strong, has a slightly lower score of 8.7 in this area, indicating it may not offer the same level of visual flexibility.
- Reviewers mention that Grafana Labs provides superior Monitoring capabilities, particularly in Usage Monitoring and Real-Time Monitoring, scoring 8.9 and 8.6 respectively. SUSE Cloud Observability, however, shines in Multi-System Monitoring with a score of 9.1, suggesting it may be better suited for environments with diverse systems.
- G2 users highlight the Quality of Support for SUSE Cloud Observability, which received a high score of 9.5, indicating that users feel well-supported and valued. In comparison, Grafana Labs scored 8.0, suggesting that while support is adequate, it may not match the level of responsiveness and assistance provided by SUSE.
- Users on G2 report that Grafana Labs has a more user-friendly Ease of Setup with a score of 8.3, making it easier for teams to get started quickly. SUSE Cloud Observability, with a score of 7.4, may require more time and effort to configure, which could be a consideration for teams looking for a quick deployment.
- Reviewers mention that both products offer strong Alerting features, but Grafana Labs scored 8.1 while SUSE Cloud Observability scored higher at 8.8. This suggests that SUSE may provide more effective alert management and notification systems, which can be crucial for timely incident response.
- Users say that Grafana Labs shines in Performance Monitoring with a score of 8.5, particularly in its ability to track Second by Second Metrics. SUSE Cloud Observability, while also strong in performance metrics, scored slightly lower at 8.7, indicating that Grafana may offer more granular insights into performance issues.
Pricing
Entry-Level Pricing
Grafana Labs
No pricing availableSUSE Cloud Observability
SUSE Cloud Observability (pay-as-you-go)
Pay As You Go
10 Hosts - A host is any physical or virtual OS instance that is observed in SUSE Cloud Observability. Some examples include a server, VM, EC2 instance or Kubernetes node. Per Month
SUSE Cloud Observability - built for AWS - gives you real time Kubernetes troubleshooting and guided insights.
- Unify, correlate and visual data across your entire stack
- Quickly find root cause and suggested issue causing the incident
- Reduce noise from alert storms
Free Trial
Grafana Labs
Free Trial is available
SUSE Cloud Observability
Free Trial is available
Ratings
Meets Requirements
8.8
107
8.3
23
Ease of Use
8.5
109
8.5
26
Ease of Setup
8.3
62
7.1
21
Ease of Admin
8.6
51
7.9
18
Quality of Support
8.0
85
9.4
24
Has the product been a good partner in doing business?
8.3
42
9.5
20
Product Direction (% positive)
8.8
105
10.0
23
Features by Category
Functionality
9.7
10
Not enough data
8.5
10
Not enough data
7.6
9
Not enough data
9.0
10
Not enough data
8.0
10
Not enough data
9.2
10
Not enough data
Agentic AI - Database Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
9.0
17
8.8
11
8.8
16
7.9
11
8.8
17
8.3
12
8.9
17
8.7
13
Not enough data
Not enough data
Administration
8.8
16
8.2
11
7.7
16
8.6
6
7.8
16
8.1
8
Not enough data
Not enough data
Analysis
7.9
15
8.1
9
9.5
17
8.7
13
6.8
14
6.9
6
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.9
9
Not enough data
9.3
9
Not enough data
8.5
9
Not enough data
8.0
5
Not enough data
Management Tools
8.3
9
Not enough data
7.6
9
Not enough data
8.1
9
Not enough data
Generative AI
8.0
5
Not enough data
8.0
5
Not enough data
Agentic AI - Incident Management
Not enough data
Not enough data
8.3
5
Not enough data
9.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
8.5
10
Issue Resolution
Not enough data
9.0
10
Not enough data
8.7
9
Not enough data
7.5
8
Management
Not enough data
9.0
10
Not enough data
7.5
10
Not enough data
7.2
9
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visibility
9.5
17
Not enough data
8.2
17
Not enough data
8.2
17
Not enough data
Monitoring and Management
8.2
16
Not enough data
8.2
17
Not enough data
9.0
17
Not enough data
Agentic AI - Log Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.6
16
8.3
9
8.6
16
8.5
9
8.8
16
8.7
9
7.4
15
7.5
8
8.1
15
9.1
9
Response
9.2
16
9.1
9
8.3
15
8.8
8
8.4
15
8.9
9
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
7.8
16
7.2
6
8.2
15
7.5
6
Functionality
7.9
15
7.0
5
7.9
14
7.0
5
7.8
13
7.0
5
8.5
13
8.6
7
Alerts management
8.9
23
Not enough data
8.8
26
Not enough data
9.1
27
Not enough data
Monitoring
8.5
26
Not enough data
8.8
27
Not enough data
8.4
25
Not enough data
8.6
24
Not enough data
Automation
8.6
22
Not enough data
8.8
24
Not enough data
Analysis
8.4
25
Not enough data
8.5
25
Not enough data
9.1
27
Not enough data
8.5
25
Not enough data
Issue Resolution
8.3
21
Not enough data
8.3
20
Not enough data
8.4
22
Not enough data
Generative AI
6.2
7
Not enough data
Agentic AI - IT Alerting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Grafana Labs and SUSE Cloud Observability are categorized as Container Monitoring, Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), and Observability Software
Unique Categories
Grafana Labs is categorized as AWS Marketplace, Incident Management, Log Monitoring, Database Monitoring, and IT Alerting
SUSE Cloud Observability is categorized as AIOps Platforms
Reviews
Reviewers' Company Size
Grafana Labs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SUSE Cloud Observability
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
24.6%
Computer Software
22.4%
Financial Services
5.2%
Telecommunications
4.5%
Internet
4.5%
Other
38.8%
Information Technology and Services
24.1%
Telecommunications
17.2%
Banking
17.2%
Financial Services
13.8%
Government Administration
6.9%
Other
20.7%
Discussions
.
1 Comment
PC
Its help to Monitoring, analysis of our app and also provide graphic visualisation and alert Tigger system.Read more
Grafana Labs has no more discussions with answers
SUSE Cloud Observability has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
