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Compare Facebook and Snapchat 
At a Glance
Market Segments
Small-Business (62.1% of reviews)
Small-Business (58.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Facebook
Star Rating
(733)4.3 out of 5
Market Segments
Small-Business (62.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about FacebookSnapchat
Star Rating
(294)4.2 out of 5
Market Segments
Small-Business (58.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SnapchatSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Facebook excels in overall user satisfaction, with many users appreciating its ability to connect with friends and family through various features like posts, stories, and comments. One user highlighted how Facebook is "incredibly useful for staying connected" and praised its knowledge-sharing capabilities.
- Users say that Snapchat offers a very friendly user interface, making it easy to navigate. Reviewers enjoy the platform's unique features, such as "snaps" that allow for fun communication through pictures, which enhances the overall user experience.
- According to verified reviews, Facebook's implementation process is generally smooth, with users noting its intuitive onboarding wizard. This ease of setup contributes to a more enjoyable experience, as one user mentioned finding Facebook easy to use for entertainment and photo uploads.
- Reviewers mention that while Snapchat is praised for its quick loading times and straightforward navigation, some users feel that Facebook's extensive features provide a richer experience for social networking, allowing for deeper connections and engagement.
- G2 reviewers highlight that Snapchat's support quality is rated higher than Facebook's, with users appreciating the responsive assistance they receive. This aspect can be crucial for users who may need help navigating the platform or troubleshooting issues.
- Users report that Facebook's vast array of features can sometimes feel overwhelming, whereas Snapchat's simplicity is a strong point. One user noted that Snapchat's design makes communicating "more fun," which can be appealing for those looking for a straightforward social media experience.
Pricing
Entry-Level Pricing
Facebook
No pricing availableSnapchat
No pricing availableFree Trial
Facebook
No trial information availableSnapchat
No trial information availableRatings
Meets Requirements
8.6
584
8.7
201
Ease of Use
8.8
594
8.5
203
Ease of Setup
8.5
222
8.7
33
Ease of Admin
7.7
173
8.3
23
Quality of Support
7.2
525
8.3
164
Has the product been a good partner in doing business?
7.3
151
8.4
21
Product Direction (% positive)
6.4
587
6.7
196
Features by Category
Agentic AI - Social Networks
8.1(won by default)
15
Not enough data
7.7(won by default)
13
Not enough data
Categories
Categories
Shared Categories
Facebook and Snapchat are categorized as Social Networks
Unique Categories
Facebook has no unique categories
Snapchat has no unique categories
Reviews
Reviewers' Company Size
Facebook
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Snapchat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
10.0%
Computer Software
7.7%
Information Technology and Services
7.0%
Internet
3.6%
Education Management
3.4%
Other
68.2%
Marketing and Advertising
10.7%
Information Technology and Services
7.9%
Entertainment
6.1%
Higher Education
5.4%
Computer Software
3.9%
Other
66.1%
Alternatives
Discussions
What products does Facebook have?
4 Comments
AA
Other products such as Meta View, Messenger and Instagram.Read more
What is Facebook and its features?
4 Comments
SA
It is the world's best social and business networking platform. It provides the more opportunities for business and marketing purposes.Read more
What is Facebook used for?
3 Comments
MJ
one of the best platform for connect with different people and also best for marketing your product as wellRead more
What does a snap score between you and a friend mean
2 Comments
AR
As told by Joshua, snapchat keep a direct eye on the activities of users. How many snaps you sent to connected friends and how many snaps you received,...Read more
What is Snapchat used for?
2 Comments
RR
I am using to capture my pictures and send snaps to my friendsRead more
What does a snap score between you and a friend mean
1 Comment
EM
It's tbe total snaps you send and have receivedRead more
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