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At a Glance
Market Segments
Small-Business (63.4% of reviews)
Mid-Market (69.2% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
No pricing available
No pricing available
Essentials
Star Rating
(41)4.0 out of 5
Market Segments
Small-Business (63.4% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about EssentialsMedallion
Star Rating
(13)3.8 out of 5
Market Segments
Mid-Market (69.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about MedallionSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Essentials excels in Workflow Management for Health Care Credentialing with a score of 9.0, while Medallion falls short at 6.5. Reviewers mention that Essentials provides a more intuitive interface and better automation features, making it easier to manage workflows effectively.
- Reviewers mention that Essentials has a strong performance in Compliance Management for Revenue Cycle Management (RCM) with a score of 8.6, compared to Medallion's lower ratings. Users say that Essentials offers comprehensive compliance tracking tools that help ensure adherence to industry regulations.
- G2 users highlight that Essentials shines in User Authorization for Health Care Credentialing, scoring 8.8, while Medallion scores 7.5. Reviewers report that Essentials provides more robust security features, allowing for better control over user access and permissions.
- Users on G2 note that Medallion outperforms Essentials in Quality of Support, with a score of 8.8 compared to Essentials' 7.9. Reviewers mention that Medallion's customer service is responsive and helpful, which is crucial for resolving issues quickly.
- Reviewers say that Essentials offers superior Document Management capabilities, particularly in Credentialing e-Documentation, scoring 8.7 versus Medallion's 7.2. Users report that Essentials' document management system is more user-friendly and efficient, facilitating easier access to important documents.
- Users report that Essentials has a better overall Ease of Use rating at 8.4 compared to Medallion's 7.9. Reviewers mention that the user interface of Essentials is more straightforward, making it easier for new users to navigate and utilize the software effectively.
Pricing
Entry-Level Pricing
Essentials
No pricing availableMedallion
No pricing availableFree Trial
Essentials
Free Trial is available
Medallion
No trial information availableRatings
Meets Requirements
8.1
31
7.1
12
Ease of Use
8.2
31
7.9
12
Ease of Setup
5.9
9
7.0
10
Ease of Admin
7.0
9
7.3
10
Quality of Support
7.6
26
8.3
12
Has the product been a good partner in doing business?
7.2
9
7.5
10
Product Direction (% positive)
7.2
29
9.0
12
Features by Category
Workflow Automation
7.5
6
Feature Not Available
7.8
6
6.5
9
7.4
7
6.5
9
7.9
8
7.4
9
Compliance
8.6
7
6.7
6
8.6
7
6.7
6
8.6
7
7.6
7
Verification
8.3
8
7.6
9
8.1
8
6.2
7
7.8
6
6.5
8
Document Management
7.5
6
7.1
7
7.4
7
7.4
7
8.3
7
6.3
8
Clinical
7.6
7
Not enough data
6.9
6
Not enough data
7.3
5
Not enough data
Financial
Not enough data
Not enough data
7.3
5
Not enough data
7.8
6
Not enough data
Efficiency
8.5
10
Not enough data
8.5
9
Not enough data
8.8
8
Not enough data
8.7
9
Not enough data
Accuracy
8.5
8
Not enough data
9.3
9
Not enough data
9.0
8
Not enough data
Network Management
Not enough data
6.7
6
Not enough data
Not enough data
Not enough data
7.0
5
Not enough data
Not enough data
Data Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Essentials and Medallion are categorized as Health Care Credentialing and Provider Data Management (PDM)
Unique Categories
Essentials is categorized as Revenue Cycle Management and Healthcare Claims Management
Medallion has no unique categories
Reviews
Reviewers' Company Size
Essentials
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Medallion
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Medical Practice
46.3%
Hospital & Health Care
36.6%
Health, Wellness and Fitness
7.3%
Mental Health Care
4.9%
Marketing and Advertising
2.4%
Other
2.4%
Hospital & Health Care
53.8%
Mental Health Care
38.5%
Health, Wellness and Fitness
7.7%
‐
‐
Other
0.0%
Alternatives
Discussions
What insurances use availity?
2 Comments
AB
Anthem, Ambetter, Amerigroup, Humana, Florida Blue, BCBS, BEacon, Blue Medicare Advantage, Asuris, Bright Healthcare, Peachstate, Primera, healthscope, MagellanRead more
What is availity used for?
1 Comment
JL
With Essentials, you can check eligibility, submit and receive auths and referrals, submit claims, get claim status and receive electronic remittances for...Read more
How much does it cost to use availity?
1 Comment
JL
Availity Essentials is free for providers to use.
With Essentials, you can check eligibility, submit and receive auths and referrals, submit claims, get...Read more
Medallion has no discussions with answers
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