CredentialStream Reviews & Product Details

I like the form completion for commonly used applications and insurance forms. Review collected by and hosted on G2.com.

Ahhh, where to begin! I don't like that it does not sort anything like providers alphabetically. I don't like that if I go to contracts and want to look at UHC contracts, once I select one to look at and click back, I have to enter UHC again, it doesn't take me back to the filtered list. It's like that for everything. I don't like that I can't add more than one task at a time. I feel like I should be able to select a provider and then just click all the tasks I want to add and click all the contracts I want to add to them, etc. I don'like that I can't see the full name of insurance companies, colleges, etc. It would be nice that if I hovered over a name it would show all that was typed there. This is super annoying because for the ones that are listed multiple times, I have to select one and then delete if it's the wrong version of what I'm looking for. I feel like there should be a feature to generate spreadsheets. I'm constantly completing rosters for payers on spreadsheets. I would like CS to let me build my spreadsheet to generate by picking the categories and order I want them in so that I can just copy and paste straight from the CS generated spreadsheet to the payer's spreadsheet. THIS WOULD SAVE ME SO MUCH TIME!! This is just a list to get started with of the thing I would like to see improved. Review collected by and hosted on G2.com.

I really like how CredentialStream helps us stay organized with provider enrollment updates and notifications. The feature that gives us dates and timestamps for updates is particularly useful in keeping everything organized. The initial setup was also very easy, which was a relief. I appreciate how it integrates smoothly with Teams, Athena, and provider systems like PECOS and NPESS. Review collected by and hosted on G2.com.

I think CredentialStream could improve the alert system to keep us updated on what we have to follow up on. Review collected by and hosted on G2.com.

What I like best about CredentialStream is that it helps create smoother workflows, keeps credentialing data clearer and more consistent, and supports faster activation with less administrative back-and-forth for teams. Review collected by and hosted on G2.com.

What I dislike about CredentialStream is that some items appear to remain unresolved or planned for later releases, and there are examples of issues being placed in backlog without a clear ETA. It also looks like some validation and data comparison work requires extra manual review because of duplicate entries, missing values, and table differences. Review collected by and hosted on G2.com.

Automation; reporting; Appoint and Committees Review collected by and hosted on G2.com.

In Bolt advanced filters; there is no training and no guidance how to do those. We have to call for filters. Review collected by and hosted on G2.com.

What I like best about CredentialStream is how it centralizes credentialing, privileging, and enrollment processes in one streamlined platform. It helps reduce manual tasks, improves accuracy, and keeps all provider information easily accessible and up to date. Review collected by and hosted on G2.com.

While CredentialStream is a powerful tool, some workflows can feel a bit complex initially. It takes time to learn where certain functions are located and how to customize reports effectively. However, once familiar, it becomes much smoother to navigate. Review collected by and hosted on G2.com.

I actually do like the application's list of functions available! CS can be your favorite credentialing tool with proper configurations! Review collected by and hosted on G2.com.

Undoubtedly the server issues are a pain! We have these rather frequently at times, it's been about 3 times within the last quarter. Review collected by and hosted on G2.com.

Automated primary source verifications, logging approvals with payers and provider data are all so valuable to our work flows. This system is seamless and easy to use. My team uses it all day every day. Review collected by and hosted on G2.com.

Working with the bolt can be tricky, but the Health Stream Support team is fantastic. Review collected by and hosted on G2.com.

It is very versitile. Report writing is easier than other systems I have used in the past. Review collected by and hosted on G2.com.

When CredentialStream updates, sometimes our information (applications) reverts back to a previous version and you don't know it happened. Very frustrating. Review collected by and hosted on G2.com.

I truly appreciate the functionality of the system, particularly how seamlessly it enhances our productivity when everything is working correctly. One of the most significant advancements is our ability to manage PSV independently, which greatly streamlines the credentialing process. Rather than having to manually upload documents into the system, we can now handle verifications directly through the application. This improvement not only saves time but also reduces the potential for errors. Additionally, the capability to customize the application to meet our specific requirements has proven to be immensely beneficial, allowing us to optimize our workflows and better serve our needs. Overall, these features contribute to a more efficient and effective credentialing experience. Review collected by and hosted on G2.com.

Having used this application for over a year now, I have consistently faced various challenges that hinder our productivity. The frequent runtime errors, outages, and sluggish performance are particularly frustrating, as they disrupt our workflow and delay important tasks. One major issue is that the workflows do not automatically update as we progress through different stages of our processes. This lack of real-time updates often results in duplicate efforts, forcing us to spend extra time re-entering information or reconciling discrepancies. Furthermore, I believe that the addition of a built-in messaging system would greatly enhance communication within our team. If we could set alerts and send messages to one another directly through the application, it would streamline collaboration and help us respond to issues more quickly. Finally, it would be incredibly beneficial to have the capability to open support tickets within the application itself. Currently, the process requires us to either call support or navigate to a separate online portal, which can be time-consuming. Having a direct ticketing feature integrated into the application would not only save time but also allow us to track our issues more effectively. Review collected by and hosted on G2.com.

I love all of the automation option available to help free up time for more important things that require a person to preform. Review collected by and hosted on G2.com.

What I dislike the most is how difficult and confusing it is to set up automated tasks and workflows. Review collected by and hosted on G2.com.