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Compare DoorDash for Merchants and GrubHub for Restaurants 
At a Glance
Market Segments
Small-Business (61.9% of reviews)
Small-Business (56.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
DoorDash for Merchants
Star Rating
(65)4.3 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about DoorDash for MerchantsGrubHub for Restaurants
Star Rating
(62)4.1 out of 5
Market Segments
Small-Business (56.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about GrubHub for RestaurantsDoorDash for Merchants vs GrubHub for Restaurants
When assessing the two solutions, reviewers found them equally easy to use. However, GrubHub for Restaurants is easier to set up and do business with overall. While DoorDash for Merchants is easier to adminster.
- Reviewers felt that DoorDash for Merchants meets the needs of their business better than GrubHub for Restaurants.
- When comparing quality of ongoing product support, reviewers felt that GrubHub for Restaurants is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of GrubHub for Restaurants over DoorDash for Merchants.
Pricing
Entry-Level Pricing
DoorDash for Merchants
No pricing availableGrubHub for Restaurants
No pricing availableFree Trial
DoorDash for Merchants
Free Trial is available
GrubHub for Restaurants
No trial information availableRatings
Meets Requirements
8.8
50
8.7
41
Ease of Use
9.1
50
9.1
42
Ease of Setup
8.9
22
9.5
19
Ease of Admin
9.2
22
8.8
18
Quality of Support
8.2
47
8.3
39
Has the product been a good partner in doing business?
8.3
21
9.4
18
Product Direction (% positive)
7.9
45
8.6
42
Features by Category
Loyalty Experience
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Loyalty Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Loyalty Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Restaurant App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Delivery App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Admin App - Food Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
DoorDash for Merchants and GrubHub for Restaurants are categorized as Food Delivery
Unique Categories
DoorDash for Merchants is categorized as Grocery Delivery and Loyalty Management
GrubHub for Restaurants is categorized as On-Demand Catering
Reviews
Reviewers' Company Size
DoorDash for Merchants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
GrubHub for Restaurants
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Restaurants
12.7%
Information Technology and Services
9.5%
Non-Profit Organization Management
6.3%
Food & Beverages
6.3%
Retail
4.8%
Other
60.3%
Marketing and Advertising
11.3%
Food & Beverages
11.3%
Financial Services
6.5%
Non-Profit Organization Management
4.8%
Information Technology and Services
4.8%
Other
61.3%
Alternatives
Discussions
How to get started
1 Comment
MS
i cant even get started as a door dash driver because upon signing in i always get a message saying sorry there is no dasher open in your area I have been...Read more
What are you going to do to improve service
1 Comment
M
Couldn't agree more. Door dash sucks!
Read more
How the heck do 3 DoorDash drivers show up at a restaurant to pick up an order but the order is never delivered? Explain that to me.
1 Comment
TM
Horrible. Drivers steal your food and no refund I’m getting my lawyerRead more
GrubHub for Restaurants has no discussions with answers
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