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# DoorDash for Merchants vs GrubHub for Restaurants Comparison - What are their main differences?

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DoorDash for MerchantsGrubHub for Restaurants[+ Add Product](#)

Reviews

**DoorDash for Merchants** [

4.3/5(65)

](https://www.g2.com/products/doordash-for-merchants/reviews#reviews)

**GrubHub for Restaurants** [

4.1/5(62)

](https://www.g2.com/products/grubhub-for-restaurants/reviews#reviews)

Pricing

**DoorDash for Merchants**
Free Trial

No pricing available

**GrubHub for Restaurants**
No pricing available

**Pricing Insights**
from reviews

Time to Implement

**DoorDash for Merchants**
2 months

Based on 11 responses

**GrubHub for Restaurants**
Not enough reviews yet

Return on Investment

**DoorDash for Merchants**
Not enough reviews yet

**GrubHub for Restaurants**
Not enough reviews yet

Perceived Cost

**DoorDash for Merchants**
$$$$$

**GrubHub for Restaurants**
$$$$$

Average Discount

**DoorDash for Merchants**
Not enough reviews yet

**GrubHub for Restaurants**
Not enough reviews yet

Pros & Cons

**DoorDash for Merchants**
[
Ease of Use (3)
](https://www.g2.com/products/doordash-for-merchants/reviews?filters%5Bsentiment_snippet%5D=2270965&qs=pros-and-cons#reviews)[
Customer Support (2)
](https://www.g2.com/products/doordash-for-merchants/reviews?filters%5Bsentiment_snippet%5D=2270931&qs=pros-and-cons#reviews)[
Delivery Delays (1)
](https://www.g2.com/products/doordash-for-merchants/reviews?filters%5Bsentiment_snippet%5D=2446582&qs=pros-and-cons#reviews)[
Delivery Issues (1)
](https://www.g2.com/products/doordash-for-merchants/reviews?filters%5Bsentiment_snippet%5D=2446562&qs=pros-and-cons#reviews)

**GrubHub for Restaurants**
Not enough data

Integrations

**DoorDash for Merchants**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2e9c27df156d6903bffc6362dd5f2429/car-part-com-checkmate.jpeg "Product Avatar Image")

Checkmate

](https://www.g2.com/products/car-part-com-checkmate/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f35c27c4d250b918484f4851a9f3c252/chowly.png "Product Avatar Image")

Chowly

](https://www.g2.com/products/chowly/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_f55ed81392cb6ed298ed07a8ec728e76/chownow-for-restaurants.png "Product Avatar Image")

ChowNow for Restaurants

](https://www.g2.com/products/chownow-for-restaurants/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_800aa0b13e1ca35998e053ba84cbafe7/deliverect.jpg "Product Avatar Image")

Deliverect

](https://www.g2.com/products/deliverect/reviews)[
View all
](https://www.g2.com/products/doordash-for-merchants/integrations)

**GrubHub for Restaurants**
Not enough data

Screenshots

**DoorDash for Merchants**
 ![DoorDash for Merchants screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1532254/3x.png)

**GrubHub for Restaurants**
No screenshot available

Ratings

Meets Requirements

**DoorDash for Merchants**

8.8

8.850

**GrubHub for Restaurants**

8.7

8.741

Ease of Use

**DoorDash for Merchants**

9.1

9.150

**GrubHub for Restaurants**

9.1

9.142

Ease of Setup

**DoorDash for Merchants**

9.0

9.023

**GrubHub for Restaurants**

9.5

9.519

Ease of Admin

**DoorDash for Merchants**

9.2

9.222

**GrubHub for Restaurants**

8.8

8.818

Quality of Support

**DoorDash for Merchants**

8.2

8.247

**GrubHub for Restaurants**

8.3

8.339

Has the product been a good partner in doing business?

**DoorDash for Merchants**

8.3

8.321

**GrubHub for Restaurants**

9.4

9.418

Product Direction (% positive)

**DoorDash for Merchants**

7.9

7.945

**GrubHub for Restaurants**

8.6

8.642

Features

Show 2 feature categories with incomplete data

Loyalty Management[Hide 50 FeaturesShow 50 Features](javascript:void(0);)

Not enough data

Not enough data

Loyalty Experience

Loyalty Engine

Not enough data

Not enough data

Rewards

Not enough data

Not enough data

Membership

Not enough data

Not enough data

Personalization

Not enough data

Not enough data

Gamification

Not enough data

Not enough data

Loyalty Cards

Not enough data

Not enough data

Loyalty Platform

Communication Tools

Not enough data

Not enough data

Customer Relationship Management (CRM)

Not enough data

Not enough data

Loyalty Analytics

Not enough data

Not enough data

Localization

Not enough data

Not enough data

Integrations

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Membership Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Survey/Poll Management

Not enough data

Not enough data

Rewards Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Communication Management

Not enough data

Not enough data

Agentic AI - Loyalty Management

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Additional Functionality

Customizable Templates

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Transaction History

Not enough data

Not enough data

SMS Marketing

Not enough data

Not enough data

Referral Tracking

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

Customer Surveys

Not enough data

Not enough data

Member Portal

Not enough data

Not enough data

Campaign Planning

Not enough data

Not enough data

Client Portal

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Performance Metrics

Not enough data

Not enough data

Multi-Campaign

Not enough data

Not enough data

Engagement Tracking

Not enough data

Not enough data

Customer Profiles

Not enough data

Not enough data

Social Promotion

Not enough data

Not enough data

Customer Segmentation

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

API

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Customer Activity Tracking

Not enough data

Not enough data

Food Delivery[Hide 75 FeaturesShow 75 Features](javascript:void(0);)

Not enough data

Not enough data

Restaurant App - Food Delivery

Restaurant order management

Not enough data

Not enough data

Restaurant general setting

Not enough data

Not enough data

Restaurant listings

Not enough data

Not enough data

User App - Food Delivery

Payment processing 

Not enough data

Not enough data

Real-time Order Tracking

Not enough data

Not enough data

On-demand Food ordering

Not enough data

Not enough data

Online Ordering

Not enough data

Not enough data

Order Processing

Not enough data

Not enough data

Location Tracking

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Delivery Tracking

Not enough data

Not enough data

Live Tracking

Not enough data

Not enough data

Activity Tracking

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

Delivery App - Food Delivery

Driver Management System

Not enough data

Not enough data

Driver Earnings and Payments

Not enough data

Not enough data

Communication and Scheduling

Not enough data

Not enough data

Mobile Payments

Not enough data

Not enough data

Online Payments

Not enough data

Not enough data

Inventory Management

Not enough data

Not enough data

Dispatch Management

Not enough data

Not enough data

Kitchen/Menu Management

Not enough data

Not enough data

Discount Management

Not enough data

Not enough data

Admin App - Food Delivery

Customer Support 

Not enough data

Not enough data

Centralized Dashboard

Not enough data

Not enough data

Restaurant Onboarding and Management

Not enough data

Not enough data

Gift Card Management

Not enough data

Not enough data

Receipt Management

Not enough data

Not enough data

Reviews Management

Not enough data

Not enough data

Promotions Management

Not enough data

Not enough data

Route Management

Not enough data

Not enough data

Additional Functionality

Reporting/Analytics

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Route Optimization

Not enough data

Not enough data

Barcode/Ticket Scanning

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Loyalty Program

Not enough data

Not enough data

Customer History

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Point of Sale (POS)

Not enough data

Not enough data

Real-Time Updates

Not enough data

Not enough data

Customizable Branding

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Geolocation

Not enough data

Not enough data

Order Entry

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Real-Time Monitoring

Not enough data

Not enough data

Food Delivery Dispatching

Not enough data

Not enough data

SMS Messaging

Not enough data

Not enough data

Multi-Location

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

Mobile Alerts

Not enough data

Not enough data

Routing

Not enough data

Not enough data

Geographic Maps

Not enough data

Not enough data

Real-Time Notifications

Not enough data

Not enough data

API

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Customer Database

Not enough data

Not enough data

Contact Database

Not enough data

Not enough data

Multi-Language

Not enough data

Not enough data

Menu Builder

Not enough data

Not enough data

Real-Time Analytics

Not enough data

Not enough data

Restaurant POS

Not enough data

Not enough data

Online Reservations

Not enough data

Not enough data

Customer Accounts

Not enough data

Not enough data

Multi-Channel Marketing

Not enough data

Not enough data

Email Marketing

Not enough data

Not enough data

QR Codes

Not enough data

Not enough data

Mobile Booking

Not enough data

Not enough data

Website Personalization

Not enough data

Not enough data

Delivery Estimate

Not enough data

Not enough data

Point of Sale (POS) Integration

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![DoorDash for Merchants](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f37800b4e08b45c4f8b85f7513ad3131/doordash-for-merchants.png "DoorDash for Merchants")](https://www.g2.com/products/doordash-for-merchants/reviews)

DoorDash for Merchants

Small-Business(50 or fewer emp.)

61.9%

Mid-Market(51-1000 emp.)

28.6%

Enterprise(\> 1000 emp.)

9.5%

[![GrubHub for Restaurants](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0630cf8354bd76dc70c2174dc4047ebf/grubhub-for-restaurants.jpg "GrubHub for Restaurants")](https://www.g2.com/products/grubhub-for-restaurants/reviews)

GrubHub for Restaurants

Small-Business(50 or fewer emp.)

56.5%

Mid-Market(51-1000 emp.)

22.6%

Enterprise(\> 1000 emp.)

21.0%

Small-Business

(50 or fewer emp.)

61.9%

56.5%

Mid-Market

(51-1000 emp.)

28.6%

22.6%

Enterprise

(\> 1000 emp.)

9.5%

21.0%

Reviewers' Industry

[![DoorDash for Merchants](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_f37800b4e08b45c4f8b85f7513ad3131/doordash-for-merchants.png "DoorDash for Merchants")](https://www.g2.com/products/doordash-for-merchants/reviews)
DoorDash for Merchants

Restaurants

12.7%

Information Technology and Services

7.9%

Food & Beverages

7.9%

Non-Profit Organization Management

6.3%

Retail

4.8%

Other

60.3%

[![GrubHub for Restaurants](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0630cf8354bd76dc70c2174dc4047ebf/grubhub-for-restaurants.jpg "GrubHub for Restaurants")](https://www.g2.com/products/grubhub-for-restaurants/reviews)
GrubHub for Restaurants

Marketing and Advertising

11.3%

Food & Beverages

11.3%

Financial Services

6.5%

Information Technology and Services

4.8%

Higher Education

4.8%

Other

61.3%

FAQs

## DoorDash for Merchants vs GrubHub for Restaurants FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between DoorDash for Merchants vs GrubHub for Restaurants?

DoorDash for Merchants stands out for its higher G2 rating and stronger reviewer-cited strengths in ease of use and onboarding, while GrubHub for Restaurants is rated slightly lower but has a marginally higher Ease of Setup score.

| [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) | [GrubHub for Restaurants](https://www.g2.com/products/grubhub-for-restaurants/reviews) |
| --- | --- |
| 4.3/5 (65 reviews) | 4.1/5 (62 reviews) |
| Small-Business | Small-Business |
| 9.0 | 9.5 |
| 8.2 | 8.3 |
| Ease of Use (3 all-time mentions) | — |

### How do the pricing models of DoorDash for Merchants and GrubHub for Restaurants compare?

DoorDash for Merchants and GrubHub for Restaurants are rated at parity on price satisfaction, with no material difference in reviewer sentiment on value.

- **DoorDash for Merchants:** In recent reviews, several reviewers note that fees can add up quickly and impact margins, especially for smaller restaurants, but also mention reasonable fees and cost savings compared to other options.
- **GrubHub for Restaurants:** Recent reviewers describe the service as expensive due to delivery and service fees, but this is seen as typical for the category and not unique to GrubHub.

### What are the best alternatives to DoorDash for Merchants and GrubHub for Restaurants?

The best alternatives to DoorDash for Merchants and GrubHub for Restaurants are Uber Eats for Merchants and ChowNow for Restaurants.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [DoorDash for Merchants](https://www.g2.com/products/doordash-for-merchants/reviews) | 4.3/5 (65 reviews) | Small-Business | Reasonable fees, but fees can add up for small restaurants | Ease of Use (3 all-time mentions) |
| [GrubHub for Restaurants](https://www.g2.com/products/grubhub-for-restaurants/reviews) | 4.1/5 (62 reviews) | Small-Business | Described as expensive, but typical for the category | — |
| [Uber Eats for Merchants](https://www.g2.com/products/uber-eats-for-merchants/reviews) | 4.0/5 (184 reviews) | Small-Business | — | — |
| [ChowNow for Restaurants](https://www.g2.com/products/chownow-for-restaurants/reviews) | 4.6/5 (73 reviews) | Small-Business | — | — |

### Which Food Delivery features should I prioritize when comparing DoorDash for Merchants and GrubHub for Restaurants?

Buyers comparing DoorDash for Merchants and GrubHub for Restaurants should prioritize ease of use, ease of setup, quality of support, integrations, and cost/fees.

- **Ease of Use:** DoorDash for Merchants 9.1, GrubHub for Restaurants 9.1; DoorDash for Merchants has 3 all-time reviewer mentions for ease of use.
- **Ease of Setup:** DoorDash for Merchants 9.0, GrubHub for Restaurants 9.5.
- **Quality of Support:** DoorDash for Merchants 8.2, GrubHub for Restaurants 8.3; DoorDash for Merchants has 2 all-time reviewer mentions for customer support.
- **Integrations:** DoorDash for Merchants has reviewer-cited integrations with Chowly (1 all-time mention); no integration mentions for GrubHub for Restaurants.
- **Cost/Fees:** Both products have reviewer feedback noting fees as a consideration, with DoorDash for Merchants having 1 all-time mention for commission fees and high fees.

### What are the pros and cons of DoorDash for Merchants vs GrubHub for Restaurants?

DoorDash for Merchants is strongest in ease of use and onboarding, while GrubHub for Restaurants is noted for its straightforward ordering and broad restaurant selection.

- **DoorDash for Merchants strengths:** Ease of use (3 all-time mentions), customer support (2 all-time mentions), onboarding and setup ease (2 all-time mentions), continuous improvement, cost savings, delivery efficiency, design aesthetics, easy integrations, and helpful features.
- **DoorDash for Merchants trade-offs:** High or excessive fees (1 all-time mention), delivery delays and issues (1 all-time mention), inaccurate tracking (1 all-time mention), and integration issues (1 all-time mention).
- **GrubHub for Restaurants strengths:** Reviewers highlight straightforward ordering, a large selection of restaurants, and convenience for group and office orders.
- **GrubHub for Restaurants trade-offs:** Reviewers note high fees and delivery charges, occasional customer service challenges, and limited restaurant options in some areas.

### Is DoorDash for Merchants or GrubHub for Restaurants better for small businesses?

DoorDash for Merchants is the better fit for small businesses, supported by its largest segment and reviewer sentiment focused on ease of use and onboarding.

- **DoorDash for Merchants:** Small-Business is the largest segment, with reviewers highlighting ease of setup, onboarding, and increased reach for small restaurants.
- **GrubHub for Restaurants:** Small-Business is also the largest segment, with reviewers noting convenience and broad restaurant selection, but less emphasis on onboarding and setup for small businesses.

### Which Food Delivery platform has better integrations?

DoorDash for Merchants is favored for integrations, with reviewers specifically citing integration with Chowly.

- **DoorDash for Merchants:** Chowly integration is mentioned in recent reviews, with 1 all-time mention.
- **GrubHub for Restaurants:** No reviewer-cited integrations are mentioned.

### How do DoorDash for Merchants and GrubHub for Restaurants compare on customer support?

DoorDash for Merchants and GrubHub for Restaurants are rated at parity on Quality of Support, with scores of 8.2 and 8.3 respectively.

- **DoorDash for Merchants:** Reviewers mention strong customer support and helpful onboarding specialists, with 2 all-time mentions for customer support.
- **GrubHub for Restaurants:** Reviewers describe customer service as helpful and responsive, though some note occasional challenges in resolving order issues.

### Which is easier to implement, DoorDash for Merchants or GrubHub for Restaurants?

GrubHub for Restaurants has a higher Ease of Setup score at 9.5 compared to DoorDash for Merchants at 9.0, indicating a slight advantage in implementation.

- **DoorDash for Merchants:** Reviewers highlight a straightforward setup process, with onboarding described as easy and efficient.
- **GrubHub for Restaurants:** Reviewers describe setup as smooth and easy, with a higher Ease of Setup score reflecting strong satisfaction with implementation.

Alternatives

**DoorDash for Merchants Alternatives**

 ![Uber Eats for Merchants](https://images.g2crowd.com/uploads/product/hd_favicon/5c4a205f3d2885c3be1d8c3c9306e01d/uber-eats-for-merchants.svg "Uber Eats for Merchants")

[
Uber Eats for Merchants
](/products/uber-eats-for-merchants/reviews)

 ![ChowNow for Restaurants](https://images.g2crowd.com/uploads/product/hd_favicon/aad7282be7a5c54c5040dd46bda7126b/chownow-for-restaurants.svg "ChowNow for Restaurants")

[
ChowNow for Restaurants
](/products/chownow-for-restaurants/reviews)

 ![Owner.com](https://images.g2crowd.com/uploads/product/hd_favicon/9a43d79578d948ee48849114b86b2603/owner-com%282%29.svg "Owner.com")

[
Owner.com
](/products/owner-com/reviews)

 ![Deliveroo for Partners](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_62515075e6b2995b26a9d14b9dea0eeb/deliveroo-for-partners.jpg "Deliveroo for Partners")

[
Deliveroo for Partners
](/products/deliveroo-for-partners/reviews)

**GrubHub for Restaurants Alternatives**

 ![Uber Eats for Merchants](https://images.g2crowd.com/uploads/product/hd_favicon/5c4a205f3d2885c3be1d8c3c9306e01d/uber-eats-for-merchants.svg "Uber Eats for Merchants")

[
Uber Eats for Merchants
](/products/uber-eats-for-merchants/reviews)

 ![ChowNow for Restaurants](https://images.g2crowd.com/uploads/product/hd_favicon/aad7282be7a5c54c5040dd46bda7126b/chownow-for-restaurants.svg "ChowNow for Restaurants")

[
ChowNow for Restaurants
](/products/chownow-for-restaurants/reviews)

 ![Zomato for Restaurants](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_0c22fde99919386a2778d008d914ce06/zomato-for-restaurants.jpg "Zomato for Restaurants")

[
Zomato for Restaurants
](/products/zomato-for-restaurants/reviews)

 ![Slice for Owners](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_927c81fcd2679b79122cc4ca778280f9/slice-for-owners.png "Slice for Owners")

[
Slice for Owners
](/products/slice-for-owners/reviews)

## DoorDash for Merchants vs GrubHub for Restaurants

When assessing the two solutions, reviewers found them equally easy to use. However, GrubHub for Restaurants is easier to set up and do business with overall. While DoorDash for Merchants is easier to adminster.

- Reviewers felt that DoorDash for Merchants meets the needs of their business better than GrubHub for Restaurants.
- When comparing quality of ongoing product support, reviewers felt that GrubHub for Restaurants is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of GrubHub for Restaurants over DoorDash for Merchants.