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Compare Datto BCDR and MSP360 Backup 
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At a Glance
Market Segments
Small-Business (66.1% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
No pricing available
Free
Datto BCDR
Star Rating
(269)4.6 out of 5
Market Segments
Small-Business (66.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Datto BCDRMSP360 Backup
Star Rating
(525)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Datto BCDR excels in overall user satisfaction, boasting a significantly higher G2 Score compared to MSP360 Backup. Users appreciate its exceptional reliability and ease of use, which are crucial for maintaining data security without manual intervention.
- According to verified reviews, Datto BCDR's implementation process is praised for being straightforward, with users highlighting the automatic background backups that ensure data is consistently protected. In contrast, while MSP360 Backup is noted for its feature-rich software, some users find it less intuitive during setup.
- Users say that Datto BCDR provides quick recovery options, which are essential for businesses facing data loss. Reviewers specifically mention its ability to restore individual files quickly, a feature that enhances operational efficiency. Meanwhile, MSP360 Backup users appreciate its speed of backup and deduplication features, but some feel it lacks the same level of recovery speed.
- Reviewers mention that both products offer strong support, with Datto BCDR receiving consistent praise for its quality of support. Users feel confident knowing they can rely on assistance when needed, while MSP360 Backup users also report satisfactory support experiences, though with slightly less enthusiasm.
- G2 reviewers highlight that Datto BCDR is particularly effective for small businesses, as evidenced by its strong market presence and user base. Users find it well-suited for their needs, while MSP360 Backup, although popular among small businesses, has a slightly larger proportion of users who report challenges in meeting specific workflow requirements.
- According to recent feedback, Datto BCDR's focus on ransomware protection and fast recovery options makes it a preferred choice for businesses prioritizing data security. In contrast, MSP360 Backup is recognized for its integration capabilities with platforms like Google, appealing to users looking for flexibility, but it may not offer the same level of comprehensive protection.
Pricing
Entry-Level Pricing
Datto BCDR
No pricing availableMSP360 Backup
MSP360 Free Backup
Free
- Windows, macOS, Linux backup
- File-level backup
Free Trial
Datto BCDR
Free Trial is available
MSP360 Backup
Free Trial is available
Ratings
Meets Requirements
9.2
209
9.2
447
Ease of Use
9.3
229
8.7
448
Ease of Setup
9.3
211
8.9
333
Ease of Admin
9.3
181
8.9
320
Quality of Support
8.6
204
8.6
338
Has the product been a good partner in doing business?
9.0
177
8.9
283
Product Direction (% positive)
8.9
209
8.7
428
Features by Category
Compatibility
9.5
168
9.5
139
9.3
167
9.2
105
9.4
167
8.8
96
9.1
163
8.8
83
Management
9.5
168
9.0
121
9.6
166
9.0
120
8.8
168
9.1
136
9.4
166
9.5
129
9.0
166
8.9
120
Compliance
9.2
165
9.2
125
9.3
165
9.2
124
Feature Not Available
8.7
98
Agentic AI - Server Backup
7.7
10
9.7
5
8.0
10
9.7
5
8.0
10
9.7
5
7.8
10
9.7
5
7.8
10
9.7
5
7.8
10
Not enough data
Functionality
8.9
42
8.6
80
9.1
43
9.4
100
9.6
42
9.4
103
9.3
42
9.0
89
6.9
38
7.3
32
Compatibility
9.5
44
9.4
92
9.2
42
9.3
94
9.0
41
9.0
97
Management
9.3
41
Feature Not Available
9.4
42
9.0
94
9.5
42
9.2
96
Agentic AI - Online Backup
8.0
5
8.9
6
9.0
5
8.3
6
9.0
5
8.6
6
9.0
5
8.3
6
9.0
5
8.1
6
9.0
5
8.1
6
Functionality
9.7
55
Not enough data
9.5
55
Not enough data
9.5
54
Not enough data
8.7
54
Not enough data
8.8
52
Not enough data
Management
9.4
54
Not enough data
9.2
55
Not enough data
9.0
53
Not enough data
9.2
55
Not enough data
9.2
53
Not enough data
Agentic AI - Disaster Recovery
7.9
8
Not enough data
8.1
8
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
7.9
8
Not enough data
7.7
8
Not enough data
Solution Provision
9.3
104
Not enough data
Feature Not Available
Not enough data
9.3
105
Not enough data
9.5
105
Not enough data
9.2
104
Not enough data
Management
9.3
105
Not enough data
9.0
105
Not enough data
8.9
104
Not enough data
Feature Not Available
Not enough data
Agentic AI - Disaster Recovery as a Service (DRaaS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.9
24
9.5
16
8.8
24
7.5
16
9.5
21
7.8
16
9.8
23
9.0
16
Performance
9.7
24
9.1
16
9.3
23
9.5
16
9.5
21
8.9
16
9.2
23
9.2
16
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Datto BCDR and MSP360 Backup are categorized as Server Backup, PC Backup, and Online Backup
Unique Categories
Datto BCDR is categorized as Disaster Recovery as a Service (DRaaS) and Disaster Recovery
MSP360 Backup has no unique categories
Reviews
Reviewers' Company Size
Datto BCDR
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
48.6%
Computer & Network Security
15.9%
Consulting
2.9%
Computer Software
2.9%
Computer Networking
2.9%
Other
26.9%
Information Technology and Services
27.5%
Computer Software
8.9%
Computer & Network Security
8.7%
Computer Networking
2.8%
Retail
2.0%
Other
50.2%
Alternatives
Discussions
How much is datto Alto?
1 Comment
JP
The device itself is around $600-$800, and the monthly cost is about $100 an agent depending on the retention level. Sometimes there are promos where you get...Read more
Datto BCDR has no more discussions with answers
Which storage providers does CloudBerry Backup support?
2 Comments
CS
Pretty much anybody. They are compatible with any S3-compatible provider, but they specifically support over a dozen.Read more
Does CloudBerry Backup provide backup storage space?
2 Comments
RG
No, you need a S3 compatible storage for that.Read more
What do I need to start using CloudBerry Backup?
2 Comments
Official Response from MSP360 Backup
You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For...Read more
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