G2 reviewers report that EaseUS Data Recovery excels in user satisfaction, boasting a significantly higher overall score compared to CrashPlan SMB. Users appreciate its efficiency and simple design, making it a favorite tool for data recovery tasks.
According to verified reviews, EaseUS Data Recovery stands out for its fast data scanning capabilities, with users noting that it can detect file types that other tools struggle with. In contrast, CrashPlan SMB, while effective, does not receive the same level of praise for its scanning performance.
Users say that EaseUS Data Recovery offers a remarkably easy setup process, with many highlighting the intuitive onboarding experience. On the other hand, CrashPlan SMB has faced some challenges in this area, with users mentioning that setup can be less straightforward.
Reviewers mention that EaseUS Data Recovery provides excellent quality of support, with a score that reflects its responsiveness and helpfulness. In comparison, while CrashPlan SMB's support is decent, it does not reach the same level of user satisfaction.
Users highlight that EaseUS Data Recovery is particularly strong in disaster recovery, receiving high marks for its capabilities in this area. Conversely, CrashPlan SMB has been noted to have limitations in its disaster recovery features, which may be a concern for users prioritizing this aspect.
According to recent feedback, CrashPlan SMB is appreciated for its non-intrusive background operation and centralized admin panel, making it user-friendly for managing backups. However, EaseUS Data Recovery's overall performance and user experience seem to resonate more positively with a larger user base.
Pricing
Entry-Level Pricing
CrashPlan SMB
No pricing available
EaseUS Data Recovery
No pricing available
Free Trial
CrashPlan SMB
Free Trial is available
EaseUS Data Recovery
No trial information available
Ratings
Meets Requirements
9.0
385
9.3
251
Ease of Use
9.0
386
9.6
266
Ease of Setup
8.6
275
9.7
228
Ease of Admin
8.7
274
9.3
31
Quality of Support
8.9
330
9.5
242
Has the product been a good partner in doing business?
Well, that is a very good question! It did nothing for me, and immediately upon downloading and trying to recover the files and uninstalling the program and...Read more
How much data can EaseUS recover?
2 Comments
HC
Nothing they can recover, it is a scamming company. Playing tricks and ignoring customer rights on refund issue. Says 30-day money back guarantee on their...Read more
Can EaseUS recover deleted files?
2 Comments
AL
Please do not believe the 30-day money-back guarantee of this company. This program cannot restore the files on the SSD. The following is the content of...Read more
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