G2 reviewers report that Smokeball excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SurePoint Finance Core. Users appreciate its intuitive design, which streamlines tasks and enhances efficiency in managing files and documents.
Users say that SurePoint Finance Core offers a user-friendly experience, particularly highlighting its ability to export data easily into Excel. This feature is especially beneficial for those needing to generate reports for attorneys and clients, showcasing its practical application in daily operations.
Reviewers mention that Smokeball's platform is extremely user-friendly and easy to navigate, making it a favorite among small businesses. Its thoughtful design allows for quick and efficient processes, which users find invaluable in their day-to-day tasks.
According to verified reviews, SurePoint Finance Core has received positive feedback for its straightforward usability and the availability of webinars that help users maximize the software's features. However, it faces challenges in matching specific workflow needs, as some users report configuration difficulties.
G2 reviewers highlight the quality of support provided by Smokeball, which is rated highly by users. This level of support contributes to a smoother implementation process, allowing firms to quickly adapt to the software and leverage its capabilities effectively.
Users report that while SurePoint Finance Core has its strengths, such as interconnected organizational elements beneficial for tasks like conflict checks, it lacks the extensive user base and recent activity that Smokeball enjoys, which may impact the reliability of user feedback and ongoing product development.
Smokeball is a hybrid-cloud software, which means you get the benefits of the cloud for unlimited storage purposes but also have access to the software and...Read more
Is there free training and online courses to help learn the software?
2 Comments
Official Response from Smokeball
Smokeball provides a holistic and award-winning onboarding and training program to make sure you are utilizing the software to its full potential. Receive...Read more
Do you provide law firm website services?
1 Comment
Official Response from Smokeball
No, but we have some great options and partners for you to consider! Chat with our support team to learn more.Read more
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