Reviews say that Cornerstone Practice Management excels in its "Ease of Setup" with a score of 8.8, making it a preferred choice for small businesses looking for a quick implementation process. In contrast, Neo Software, while still decent, has a slightly lower score of 8.3, indicating that users may face a bit more complexity during setup.
Users report that Cornerstone's "Quality of Support" is highly rated at 8.4, with many reviewers mentioning prompt responses and effective solutions. Neo Software, with a score of 8.3, also offers good support, but some users have noted that response times can vary.
Reviewers mention that Cornerstone Practice Management has a strong "Meets Requirements" score of 8.6, indicating that it effectively addresses the needs of its users. In comparison, Neo Software's score of 6.9 suggests that some users feel it may not fully meet their specific requirements.
G2 users highlight that Cornerstone's "Product Direction" score of 6.6 reflects a positive outlook on future updates and features, while Neo Software's lower score of 5.3 raises concerns about its ongoing development and feature enhancements.
Users on G2 appreciate Cornerstone's user-friendly interface, which contributes to its "Ease of Use" score of 7.6. Conversely, Neo Software has a slightly higher score of 7.9, but some users have mentioned that its interface can be less intuitive at times.
Reviewers mention that Cornerstone Practice Management has a larger number of reviews (60) compared to Neo Software (17), which may indicate a more established user base and potentially more reliable feedback on its performance and features.
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