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Compare Cisco Unified Communications Manager (CallManager) and CyberArk Privileged Access Manager 
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At a Glance
Market Segments
Mid-Market (49.5% of reviews)
Enterprise (71.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Cisco Unified Communications Manager (CallManager)
Star Rating
(110)4.4 out of 5
Market Segments
Mid-Market (49.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Cisco Unified Communications Manager (CallManager)CyberArk Privileged Access Manager
Star Rating
(68)4.4 out of 5
Market Segments
Enterprise (71.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CyberArk Privileged Access ManagerSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that CyberArk Privileged Access Manager excels in "Multi-Factor Authentication" with a score of 9.2, which reviewers mention enhances security significantly, while Cisco Unified Communications Manager (CallManager) offers basic security features but lacks the same level of advanced authentication options.
- Reviewers mention that CyberArk's "Password Vault" feature, rated at 9.7, is highly praised for its robust security and ease of use, whereas users on G2 note that Cisco's password management capabilities are less comprehensive, impacting overall user satisfaction.
- G2 users highlight that CyberArk's "Temporary, time-limited privilege" feature, rated at 9.1, is particularly beneficial for managing access securely, while Cisco's access management features do not provide the same level of granularity, leading to potential security concerns.
- Users say that Cisco Unified Communications Manager shines in "Conference Calls" with a score of 9.4, making it a preferred choice for organizations that prioritize communication, while CyberArk does not focus on communication features, which may limit its appeal for users needing collaboration tools.
- Reviewers mention that CyberArk's "Audit Logging" feature, rated at 9.2, is crucial for compliance and security audits, whereas Cisco's logging capabilities, while functional, do not offer the same depth of detail, which could be a drawback for organizations with strict compliance requirements.
- Users report that Cisco's "Video Calls" feature, rated at 8.6, is user-friendly and integrates well with other communication tools, while CyberArk does not provide video communication features, making it less suitable for teams that rely heavily on video conferencing.
Pricing
Entry-Level Pricing
Cisco Unified Communications Manager (CallManager)
No pricing availableCyberArk Privileged Access Manager
No pricing availableFree Trial
Cisco Unified Communications Manager (CallManager)
No trial information availableCyberArk Privileged Access Manager
No trial information availableRatings
Meets Requirements
9.1
90
9.1
54
Ease of Use
8.2
91
8.2
56
Ease of Setup
6.9
51
6.9
40
Ease of Admin
8.0
53
8.1
42
Quality of Support
8.6
86
8.2
50
Has the product been a good partner in doing business?
8.8
52
8.9
38
Product Direction (% positive)
8.4
89
8.8
56
Features by Category
Administration
Not enough data
9.0
37
Not enough data
8.8
36
Not enough data
8.4
34
Not enough data
8.1
35
Not enough data
8.6
37
Not enough data
8.4
34
Functionality
Not enough data
9.2
38
Not enough data
9.1
35
Not enough data
8.3
30
Not enough data
9.7
37
Not enough data
9.0
36
Not enough data
9.1
36
Not enough data
8.2
33
Not enough data
9.3
35
Not enough data
9.7
36
Not enough data
9.1
35
Monitoring
Not enough data
9.3
37
Not enough data
9.2
37
Not enough data
8.1
35
Reporting
Not enough data
9.2
35
Not enough data
8.0
35
Platform Basics - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication
9.8
40
|
Verified
Not enough data
8.7
29
|
Verified
Not enough data
8.2
34
|
Verified
Not enough data
7.7
8
Not enough data
9.4
38
|
Verified
Not enough data
9.8
39
|
Verified
Not enough data
Agentic AI - VoIP Providers
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Access
7.9
29
Not enough data
7.6
27
Not enough data
7.3
25
|
Verified
Not enough data
Advanced Features
9.1
33
|
Verified
Not enough data
8.6
35
|
Verified
Not enough data
9.1
9
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AWS Marketplace
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audio Conferencing
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - UCaaS Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Extensions
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Features
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Cisco Unified Communications Manager (CallManager) and CyberArk Privileged Access Manager share no categories
Unique Categories
Cisco Unified Communications Manager (CallManager) is categorized as UCaaS Platforms, VoIP Providers, and Audio Conferencing
CyberArk Privileged Access Manager is categorized as SAP Store, Privileged Access Management (PAM), and AWS Marketplace
Reviews
Reviewers' Company Size
Cisco Unified Communications Manager (CallManager)
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CyberArk Privileged Access Manager
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Higher Education
15.5%
Information Technology and Services
13.6%
Computer Software
7.8%
Telecommunications
4.9%
Insurance
4.9%
Other
53.4%
Information Technology and Services
14.5%
Banking
12.9%
Insurance
6.5%
Retail
4.8%
Financial Services
4.8%
Other
56.5%
Alternatives
Discussions
Cisco Unified Communications Manager (CallManager) has no discussions with answers
CyberArk Privileged Access Manager has no discussions with answers
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