Compare ChatGPT and Claude

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At a Glance
Star Rating
Market Segments
ChatGPT
ChatGPT
Small-Business (62.2% of reviews)
Information
Claude
Claude
Small-Business (66.7% of reviews)
Information
Entry-Level Pricing
ChatGPT
ChatGPT
No pricing available
Claude
Claude
No pricing available
Featured Products

ChatGPT vs Claude

  • Users report that ChatGPT excels in Natural Conversation with a score of 9.0, while Claude received a higher score of 9.5, indicating that Claude may provide a more fluid conversational experience.
  • Reviewers mention that ChatGPT has a superior Quality of Responses with a score of 8.5, whereas Claude's performance in this area is not explicitly rated, suggesting that ChatGPT may offer more reliable and accurate responses.
  • G2 users highlight that ChatGPT's Quality of Support is rated at 8.6, significantly higher than Claude's 7.5, indicating that users may find more effective assistance and resources with ChatGPT.
  • Users on G2 report that ChatGPT shines in Context Management with a score of 8.8, while Claude's score of 8.7 suggests that both products perform well, but ChatGPT may have a slight edge in maintaining context during interactions.
  • Reviewers mention that ChatGPT's Customizability is rated at 8.6, compared to Claude's 8.3, indicating that users may have more flexibility in tailoring ChatGPT to their specific needs.
  • Users say that ChatGPT's Learning capabilities, particularly in User Interaction Learning with a score of 9.0, outperform Claude's 8.6, suggesting that ChatGPT may adapt better to user preferences over time.

Pricing
Entry-Level Pricing
ChatGPT
No pricing available
Claude
No pricing available
Free Trial
ChatGPT
No trial information available
Claude
No trial information available
Ratings
Meets Requirements
9.2
593
8.9
21
Ease of Use
9.6
613
9.3
21
Ease of Setup
9.5
194
9.4
8
Ease of Admin
9.3
61
9.3
5
Quality of Support
8.6
493
7.5
10
Has the product been a good partner in doing business?
9.4
59
Not enough data
Product Direction (% positive)
9.4
608
8.9
21
Features by Category
Natural Language Understanding (NLU)Hide 11 FeaturesShow 11 Features
Not enough data
Not enough data
Algorithm
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Translation Options
Not enough data
Not enough data
Not enough data
Not enough data
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Not enough data
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Not enough data
Not enough data
Not enough data
Not enough data
Offering Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Recognition Type
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Facial Recognition
Not enough data
Not enough data
Not enough data
Not enough data
Labeling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Deployment
Not enough data
Not enough data
8.7
4,395
8.6
257
Data
8.7
304
8.5
19
8.2
298
8.5
18
Interaction
8.7
301
8.3
19
9.0
302
9.5
18
9.0
299
8.8
18
8.8
295
8.7
19
8.6
297
8.3
16
Learning
9.0
293
8.6
19
8.3
288
7.6
17
Content Generation
8.9
298
9.0
17
8.3
299
8.7
17
System
8.7
275
8.5
14
8.5
286
8.8
15
8.7
283
8.6
16
8.5
277
7.9
15
8.7
1,255
Not enough data
Functionality
8.5
184
Not enough data
8.9
183
Not enough data
9.4
180
Not enough data
8.8
182
Not enough data
Support
8.3
176
Not enough data
8.6
175
Not enough data
8.7
175
Not enough data
Large Language Models (LLMs)Hide 15 FeaturesShow 15 Features
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Usability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ethics & Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatGPT
ChatGPT
Claude
Claude
ChatGPT and Claude are categorized as AI Chatbots and AI Code Generation
Unique Categories
ChatGPT
ChatGPT has no unique categories
Reviews
Reviewers' Company Size
ChatGPT
ChatGPT
Small-Business(50 or fewer emp.)
62.2%
Mid-Market(51-1000 emp.)
25.3%
Enterprise(> 1000 emp.)
12.4%
Claude
Claude
Small-Business(50 or fewer emp.)
66.7%
Mid-Market(51-1000 emp.)
25.0%
Enterprise(> 1000 emp.)
8.3%
Reviewers' Industry
ChatGPT
ChatGPT
Computer Software
16.7%
Information Technology and Services
16.3%
Marketing and Advertising
9.5%
Financial Services
4.0%
Higher Education
3.7%
Other
49.8%
Claude
Claude
Marketing and Advertising
25.0%
Information Technology and Services
12.5%
Higher Education
8.3%
Health, Wellness and Fitness
8.3%
Computer Software
8.3%
Other
37.5%
Most Helpful Reviews
ChatGPT
ChatGPT
Most Helpful Favorable Review
Urnisha S.
US
Urnisha S.
Verified User in Computer Software

What I find best about ChatGPT is that it has made my tasks a lot easier than before. Earlier, to accomplish any work or gather ideas on a topic, I had to search on Google, where there are numerous sites accessible, and I had to go through them all to get...

Most Helpful Critical Review
Hasan H.
HH
Hasan H.
Verified User in Electrical/Electronic Manufacturing

It continously miss important commands no link to previous orders or commands

Claude
Claude
Most Helpful Favorable Review
Verified User
G
Verified User in Research

its the most helpfull and efficient AI system where I can search anything and get a plenty of information within seconds of time.its an less expensive and faster option for this generation.

Most Helpful Critical Review
Jennifer S.
JS
Jennifer S.
Verified User in Marketing and Advertising

It's often quite inaccurate and doesn't follow directions. Ask it to complete a task and it will complete a small subset then ask if you want it to proceed. This wastes your message alottment. It also makes mistakes, really obvious issues and doesn't learn...

Alternatives
ChatGPT
ChatGPT Alternatives
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Claude
Claude Alternatives
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Discussions
ChatGPT
ChatGPT Discussions
Monty the Mongoose crying
ChatGPT has no discussions with answers
Claude
Claude Discussions
Monty the Mongoose crying
Claude has no discussions with answers