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Compare Carbonite Safe and MSP360 Backup 
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At a Glance
Market Segments
Small-Business (51.9% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
No pricing available
Free
Carbonite Safe
Star Rating
(196)4.0 out of 5
Market Segments
Small-Business (51.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Carbonite SafeMSP360 Backup
Star Rating
(525)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that MSP360 Backup excels in File Server Backup with a score of 9.5, while Carbonite Safe Backup lags behind at 8.6. Reviewers mention that MSP360's ability to handle large file systems efficiently is a significant advantage for small businesses.
- Reviewers mention that Carbonite Safe Backup offers superior Real-time Sync capabilities, scoring 9.2 compared to MSP360's 8.6. Users on G2 appreciate the seamless file synchronization that Carbonite provides, making it easier to keep files updated across devices.
- Users say that MSP360 Backup shines in Remote Backup functionality, scoring 9.4, while Carbonite's score of 8.9 indicates room for improvement. Reviewers highlight MSP360's robust remote access features, which are crucial for businesses with remote teams.
- G2 users report that MSP360 Backup's Disaster Recovery features are highly rated at 8.8, compared to Carbonite's 8.0. Reviewers mention that MSP360's comprehensive recovery options provide peace of mind for businesses concerned about data loss.
- Users on G2 highlight that MSP360 Backup offers better Storage Capacity management with a score of 9.4, while Carbonite's score of 8.8 suggests limitations. Reviewers appreciate MSP360's flexibility in managing large volumes of data without compromising performance.
- Reviewers mention that Carbonite Safe Backup has a more user-friendly File Sharing feature, scoring 9.4 compared to MSP360's 8.2. Users report that Carbonite's intuitive interface makes it easier to share files securely among team members.
Pricing
Entry-Level Pricing
Carbonite Safe
No pricing availableMSP360 Backup
MSP360 Free Backup
Free
- Windows, macOS, Linux backup
- File-level backup
Free Trial
Carbonite Safe
Free Trial is available
MSP360 Backup
Free Trial is available
Ratings
Meets Requirements
8.6
164
9.2
447
Ease of Use
8.9
163
8.7
448
Ease of Setup
9.0
84
8.9
333
Ease of Admin
8.3
82
8.9
320
Quality of Support
8.1
124
8.6
338
Has the product been a good partner in doing business?
8.2
76
8.9
283
Product Direction (% positive)
6.4
163
8.7
428
Features by Category
Compatibility
Not enough data
9.5
139
Not enough data
9.2
105
Not enough data
8.8
96
Not enough data
8.8
83
Management
Not enough data
9.0
121
Not enough data
9.0
120
Not enough data
9.1
136
Not enough data
9.5
129
Not enough data
8.9
120
Compliance
Not enough data
9.2
125
Not enough data
9.2
124
Not enough data
8.7
98
Agentic AI - Server Backup
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
Not enough data
Functionality
9.2
25
8.6
80
8.8
23
9.4
100
8.9
22
9.4
103
8.4
16
9.0
89
Not enough data
7.3
32
Compatibility
8.6
18
9.4
92
8.8
20
9.3
94
8.6
22
9.0
97
Management
9.4
16
Feature Not Available
8.9
20
9.0
94
8.6
19
9.2
96
Agentic AI - Online Backup
Not enough data
8.9
6
Not enough data
8.3
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.5
16
Not enough data
7.5
16
Not enough data
7.8
16
Not enough data
9.0
16
Performance
Not enough data
9.1
16
Not enough data
9.5
16
Not enough data
8.9
16
Not enough data
9.2
16
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Carbonite Safe and MSP360 Backup are categorized as Online Backup
Unique Categories
Carbonite Safe is categorized as Data Replication
MSP360 Backup is categorized as PC Backup and Server Backup
Reviews
Reviewers' Company Size
Carbonite Safe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
19.1%
Computer Software
10.4%
Hospital & Health Care
5.5%
Utilities
4.9%
Marketing and Advertising
4.4%
Other
55.7%
Information Technology and Services
27.5%
Computer Software
8.9%
Computer & Network Security
8.7%
Computer Networking
2.8%
Retail
2.0%
Other
50.2%
Alternatives
Discussions
Is carbonite a good backup?
3 Comments
GQ
No, but better than nothing.Read more
Carbonite Safe has no more discussions with answers
Which storage providers does CloudBerry Backup support?
2 Comments
CS
Pretty much anybody. They are compatible with any S3-compatible provider, but they specifically support over a dozen.Read more
Does CloudBerry Backup provide backup storage space?
2 Comments
RG
No, you need a S3 compatible storage for that.Read more
What do I need to start using CloudBerry Backup?
2 Comments
Official Response from MSP360 Backup
You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For...Read more
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