Compare Carbonite Safe and MSP360 Backup 
At a Glance
Market Segments
Small-Business (52.2% of reviews)
Small-Business (81.2% of reviews)
Entry-Level Pricing
No pricing available
Free
Carbonite Safe
Star Rating
(198)4.0 out of 5
Market Segments
Small-Business (52.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Carbonite SafeMSP360 Backup
Star Rating
(540)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that MSP360 Backup excels in its flexibility and reliability, with users appreciating the straightforward setup and clean interface that makes managing multiple systems easy. This is highlighted by feedback mentioning the wide range of supported storage options and control over backup scheduling.
- Users say that Carbonite Safe is incredibly user-friendly, with many praising its ability to back up files seamlessly while they continue to work. Reviewers have noted that it rarely presents issues, making it a reliable choice for those who want a hassle-free experience.
- According to verified reviews, MSP360 Backup has a significant advantage in customer support, with users highlighting the quick and responsive assistance they receive. This contrasts with Carbonite Safe, where some users have reported slower support response times.
- Reviewers mention that while Carbonite Safe offers a very organized way to access files, MSP360 Backup stands out for its advanced backup features, such as disk and local backup capabilities, which are rated higher by users. This makes MSP360 a better fit for businesses with more complex backup needs.
- G2 reviewers highlight that MSP360 Backup has a higher overall satisfaction score, reflecting its ability to meet user requirements effectively. Users appreciate the straightforward pricing model, which is seen as more transparent compared to Carbonite Safe.
- Users report that while Carbonite Safe is praised for its ease of use, MSP360 Backup offers a more comprehensive set of features that cater to small businesses, making it a preferred choice for those looking for robust backup solutions tailored to their specific needs.
Pricing
Entry-Level Pricing
Carbonite Safe
No pricing availableMSP360 Backup
MSP360 Free Backup
Free
- Windows, macOS, Linux backup
- File-level backup
Free Trial
Carbonite Safe
Free Trial is available
MSP360 Backup
Free Trial is available
Ratings
Meets Requirements
8.6
166
9.2
458
Ease of Use
8.9
165
8.7
459
Ease of Setup
9.0
86
8.9
344
Ease of Admin
8.3
83
8.9
327
Quality of Support
8.1
126
8.6
346
Has the product been a good partner in doing business?
8.3
77
8.9
290
Product Direction (% positive)
6.4
165
8.7
438
Features by Category
Compatibility
Not enough data
9.5
144
Not enough data
9.2
107
Not enough data
8.8
99
Not enough data
8.8
87
Management
Not enough data
9.0
123
Not enough data
9.0
127
Not enough data
9.1
138
Not enough data
9.5
134
Not enough data
8.9
123
Compliance
Not enough data
9.2
128
Not enough data
9.2
128
Not enough data
8.7
101
Agentic AI - Server Backup
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
9.7
5
Not enough data
9.7
6
Not enough data
9.7
5
Functionality
9.2
25
8.7
82
8.8
24
9.4
102
9.0
23
9.4
105
8.4
16
9.1
91
Not enough data
7.3
32
Compatibility
8.6
18
9.4
94
8.8
20
9.3
97
8.6
22
9.0
98
Management
9.4
16
Feature Not Available
8.9
20
9.0
95
8.6
19
9.2
97
Agentic AI - Online Backup
Not enough data
8.9
6
Not enough data
8.6
7
Not enough data
8.8
7
Not enough data
8.3
6
Not enough data
8.1
6
Not enough data
8.1
6
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.5
18
Not enough data
7.6
17
Not enough data
7.7
18
Not enough data
9.1
18
Performance
Not enough data
9.1
17
Not enough data
9.5
18
Not enough data
8.9
17
Not enough data
9.2
17
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
8.3
5
Not enough data
6.0
5
Not enough data
6.0
5
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Carbonite Safe and MSP360 Backup are categorized as Online Backup
Unique Categories
Carbonite Safe is categorized as Data Replication
MSP360 Backup is categorized as PC Backup and Server Backup
Reviews
Reviewers' Company Size
Carbonite Safe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
MSP360 Backup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Computer Software
10.3%
Hospital & Health Care
5.4%
Utilities
4.9%
Marketing and Advertising
4.3%
Other
55.1%
Information Technology and Services
27.3%
Computer & Network Security
9.3%
Computer Software
8.7%
Computer Networking
2.9%
Non-Profit Organization Management
2.1%
Other
49.7%
Alternatives
Discussions
Is carbonite a good backup?
4 Comments
GQ
No, but better than nothing.Read more
Carbonite Safe has no more discussions with answers
Has anyone use MSP360 to backup from cloud to cloud or with B2 Backblaze ?
2 Comments
MJ
I've used it with B2 quite a lot and it has worked well. I've also used it for cloud to cloud and that has been problematic. I consistently get warnings...Read more
Is there a version of CloudBerry Backup for Managed Service Providers and businesses looking for more centralized management?
2 Comments
Official Response from MSP360 Backup
Yes, CloudBerry Managed Backup was developed specifically for MSPs and businesses looking to manage larger environments in a centralized manner. It is a SaaS...Read more
What do I need to start using CloudBerry Backup?
2 Comments
Official Response from MSP360 Backup
You need a CloudBerry Backup license and an account with one of the supported cloud storage providers. Most let you sign up in just a couple of minutes.
For...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
