Compare Carbonite Safe and CrashPlan SMB 
Featured Products
At a Glance
Market Segments
Small-Business (52.2% of reviews)
Mid-Market (35.4% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Carbonite Safe
Star Rating
(198)4.0 out of 5
Market Segments
Small-Business (52.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Carbonite SafeCrashPlan SMB
Star Rating
(415)4.4 out of 5
Market Segments
Mid-Market (35.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about CrashPlan SMBCarbonite Safe vs CrashPlan SMB
When assessing the two solutions, reviewers found CrashPlan SMB easier to use, administer, and do business with overall. However, reviewers preferred the ease of set up with Carbonite Safe.
- Reviewers felt that CrashPlan SMB meets the needs of their business better than Carbonite Safe.
- When comparing quality of ongoing product support, reviewers felt that CrashPlan SMB is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of CrashPlan SMB over Carbonite Safe.
Pricing
Entry-Level Pricing
Carbonite Safe
No pricing availableCrashPlan SMB
No pricing availableFree Trial
Carbonite Safe
Free Trial is available
CrashPlan SMB
Free Trial is available
Ratings
Meets Requirements
8.6
166
9.0
385
Ease of Use
8.9
165
9.0
386
Ease of Setup
9.0
86
8.6
275
Ease of Admin
8.3
83
8.7
274
Quality of Support
8.1
126
8.9
330
Has the product been a good partner in doing business?
8.3
77
9.1
268
Product Direction (% positive)
6.4
165
8.1
385
Features by Category
Functionality
9.2
25
9.2
25
8.8
24
9.5
40
9.0
23
9.3
40
8.4
16
9.0
31
Not enough data
Feature Not Available
Compatibility
8.6
18
Feature Not Available
8.8
20
8.6
26
8.6
22
9.4
24
Management
9.4
16
Feature Not Available
8.9
20
9.2
35
8.6
19
9.4
42
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
9.6
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Management
Not enough data
9.5
10
Not enough data
9.5
10
Not enough data
8.2
10
Security
Not enough data
9.1
9
Not enough data
9.4
9
Not enough data
Feature Not Available
Agentic AI - File Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.1
8
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.3
8
Not enough data
Feature Not Available
Management
Not enough data
9.3
7
Not enough data
8.3
6
Not enough data
7.2
6
Not enough data
8.3
6
Not enough data
Feature Not Available
Agentic AI - Disaster Recovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Solution Provision
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.3
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.2
6
Performance
Not enough data
7.4
7
Not enough data
8.3
7
Not enough data
8.6
6
Not enough data
7.5
6
Agentic AI - PC Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Carbonite Safe and CrashPlan SMB are categorized as Online Backup
Reviews
Reviewers' Company Size
Carbonite Safe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
CrashPlan SMB
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.0%
Computer Software
10.3%
Hospital & Health Care
5.4%
Utilities
4.9%
Marketing and Advertising
4.3%
Other
55.1%
Information Technology and Services
17.8%
Higher Education
12.6%
Computer Software
9.7%
Internet
4.2%
Marketing and Advertising
4.0%
Other
51.7%
Alternatives
Discussions
Is carbonite a good backup?
4 Comments
GQ
No, but better than nothing.Read more
Carbonite Safe has no more discussions with answers
CrashPlan SMB has no more discussions with answers
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