G2 reviewers report that Canopy excels in user satisfaction, boasting a significantly higher overall score compared to Double. Users appreciate its intuitive interface and the platform's ability to support various aspects of client advisory work, making it a robust choice for small businesses.
According to verified reviews, Canopy's implementation process is praised for being quick and user-friendly. Recent users highlight that the platform is constantly evolving based on feedback, which enhances its usability and keeps it aligned with user needs.
Users say that Double (formerly Keeper) shines in its integrations and the ability to handle multiple accounting tasks within a single program. Reviewers appreciate the software's feature-rich environment and the responsiveness of the support team, which helps address specific firm needs effectively.
Reviewers mention that while Canopy has a strong overall performance, it faces challenges in certain areas like reporting and invoicing, where users feel it could improve. In contrast, Double has received positive feedback for its ease of communication with clients, particularly regarding timely responses to inquiries.
G2 reviewers highlight that Canopy's support quality is commendable, with users noting the platform's responsiveness to feedback and updates. This commitment to improvement is a key factor in its higher satisfaction ratings compared to Double.
According to recent user feedback, Double's focus on customer collaboration and feature development is a strong point, but it may not match Canopy's overall user experience and satisfaction levels. Users feel that Canopy's consistent updates and user-friendly design give it an edge in daily usability.
We use Canopy to assist clients to know what information we need.Read more
What is the best way to transition to Canopy's time/billing option?
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Hi Tiffany- Happy to hear you're interested in streamlining more of your practice with Canopy! Getting set up with Canopy Payments starts with a simple...Read more
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