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Compare BackAgent and Paperless Pipeline 
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At a Glance
Market Segments
Small-Business (60.0% of reviews)
Small-Business (47.6% of reviews)
Pros & Cons
Not enough data
Not enough data
Entry-Level Pricing
$1.50 user/month
$75 per month
BackAgent
Star Rating
(15)4.5 out of 5
Market Segments
Small-Business (60.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$1.50 user/month
Browse all 3 pricing plansPaperless Pipeline
Star Rating
(21)4.6 out of 5
Market Segments
Small-Business (47.6% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$75 per month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that BackAgent excels in its Contract Management feature, receiving a perfect score of 10.0, which reviewers say makes it incredibly efficient for handling real estate contracts. In contrast, Paperless Pipeline scored 9.0 in this area, indicating it may not be as robust in contract handling.
- Reviewers mention that Paperless Pipeline offers superior Communication Tools, scoring 9.0 compared to BackAgent's 6.5. Users on G2 highlight that Paperless Pipeline's communication features facilitate better collaboration among team members, which is crucial for real estate transactions.
- G2 users indicate that both products have strong Document Management capabilities, with both scoring 9.6. However, users say that BackAgent's document management is particularly praised for its user-friendly interface, making it easier to organize and retrieve documents quickly.
- Users report that BackAgent has a lower entry-level price of $1.50 per user/month, making it a more budget-friendly option for small businesses compared to Paperless Pipeline's $75 per month. Reviewers mention that this pricing difference can significantly impact smaller firms looking to manage costs.
- Reviewers mention that Paperless Pipeline shines in Quality of Support, scoring 9.2, while BackAgent received a lower score of 8.1. Users on G2 appreciate the responsive customer service from Paperless Pipeline, which they say is vital for resolving issues quickly in a fast-paced real estate environment.
- Users say that BackAgent has a strong focus on operational efficiency, particularly in its Transaction Management capabilities, although specific scores were not provided. Reviewers mention that this focus helps streamline processes, which is essential for real estate professionals managing multiple transactions.
Pricing
Entry-Level Pricing
BackAgent
Intranet Only
$1.50
user/month
Brokerage collaboration and organization.
- Office Posts Add/Comment
- Office Calendar
- Office Calendar Event Registration
Paperless Pipeline
10 New Transactions Per Month
$75
per month
- New transactions per month: 10
- Change plans at any time
- No long-term contracts. Cancel at any time
Free Trial
BackAgent
No trial information availablePaperless Pipeline
Free Trial is available
Ratings
Meets Requirements
8.8
14
9.1
21
Ease of Use
8.9
14
8.9
21
Ease of Setup
9.0
7
9.8
8
Ease of Admin
8.8
8
9.8
8
Quality of Support
8.1
12
9.2
14
Has the product been a good partner in doing business?
8.8
8
10.0
7
Product Direction (% positive)
8.3
14
9.4
20
Features by Category
Administrative
Not enough data
7.6
7
9.6
8
9.6
15
Not enough data
Not enough data
Operational
10.0
7
9.0
13
6.5
9
9.0
15
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agent Effectiveness
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Operations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Brokerage Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
BackAgent and Paperless Pipeline are categorized as Real Estate Activities Management
Unique Categories
BackAgent is categorized as Brokerage Management
Paperless Pipeline has no unique categories
Reviews
Reviewers' Company Size
BackAgent
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Paperless Pipeline
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Real Estate
86.7%
Education Management
6.7%
Computer Hardware
6.7%
‐
‐
Other
0.0%
Real Estate
76.2%
Information Technology and Services
4.8%
Hospital & Health Care
4.8%
Financial Services
4.8%
Biotechnology
4.8%
Other
4.8%
Alternatives
Discussions
BackAgent has no discussions with answers
Paperless Pipeline has no discussions with answers
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