Users report that Akamai Identity Cloud excels in scalability with a score of 9.2, allowing businesses to handle a growing number of users seamlessly, while Amazon Cognito, although still robust, has a slightly lower scalability perception among users.
Reviewers mention that Akamai's self-registration and self-service features score 8.2, providing a user-friendly experience for end-users, whereas Amazon Cognito's self-service capabilities are noted to be less intuitive, impacting user satisfaction.
G2 users highlight that Akamai Identity Cloud's consent and preference management feature scores an impressive 9.0, making it easier for businesses to comply with regulations, while Amazon Cognito's similar feature is perceived as less comprehensive, leading to potential compliance challenges.
Users on G2 indicate that Akamai's authentication process is rated at 8.2, with reviewers praising its security measures, while Amazon Cognito's authentication features, although functional, are seen as less robust, with some users expressing concerns about security vulnerabilities.
Reviewers say that Akamai Identity Cloud provides better quality of support with a score of 8.2, which is crucial for businesses needing timely assistance, while Amazon Cognito's support is rated lower at 7.5, leading to frustrations among users who require immediate help.
Users report that Akamai's product direction is rated at 7.9, indicating a positive outlook for future updates and features, while Amazon Cognito's product direction is slightly better at 8.0, suggesting a more proactive approach to enhancements, but the difference is minimal.
Pricing
Entry-Level Pricing
Akamai Online Bot & Abuse Protection
No pricing available
Amazon Cognito
No pricing available
Free Trial
Akamai Online Bot & Abuse Protection
No trial information available
Amazon Cognito
No trial information available
Ratings
Meets Requirements
8.9
11
8.6
36
Ease of Use
8.8
11
8.1
36
Ease of Setup
Not enough data
8.5
12
Ease of Admin
Not enough data
8.5
11
Quality of Support
8.2
11
7.4
34
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