--- title: Akamai Online Bot & Abuse Protection Reviews meta\_title: 'Akamai Online Bot & Abuse Protection Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 13 reviews by the users' company size, role or industry to find out how Akamai Online Bot & Abuse Protection works for a business like yours. aggregate\_rating: rating\_value: 4.0 review\_count: 13 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Akamai Online Bot & Abuse Protection Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Akamai Online Bot & Abuse Protection but has limited features. Are you part of the Akamai Online Bot & Abuse Protection team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Janrain makes it easy to know your customers and personalize every interaction. Our Customer Identity Management Platform helps companies build a unified view of their customers across all devices by collecting accurate customer profile data to power personalized marketing. The platform encompasses social login, registration, customer profile data storage, customer insights, single sign-on, and engagement. Janrain powers customer identity management for brands like Pfizer, AMC, Samsung, Whole Foods, Fox News, Philips, Marvel, Mattel and Dr. Pepper. * * * Seller [Akamai Technologies](https://www.g2.com/sellers/akamai-technologies) Discussions [Akamai Online Bot & Abuse Protection Community](https://www.g2.com/products/akamai-online-bot-abuse-protection/discuss) Overview by Dawn Wellhausen Show More ## Value at a Glance Averages based on real user reviews. ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/akamai-online-bot-abuse-protection/pricing) ## Top-Rated Alternatives [ ![Cloudflare Application Security and Performance](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cloudflare Application Security and Performance") Cloudflare Application Security and Performance 4.5/5(694) ](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) [ ![HAProxy](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HAProxy") HAProxy 4.7/5(912) ](https://www.g2.com/products/haproxy/reviews) [ ![Fingerprint](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Fingerprint") Fingerprint 4.7/5(435) ](https://www.g2.com/products/fingerprintjs-fingerprint/reviews) [ View All Alternatives ](https://www.g2.com/products/akamai-online-bot-abuse-protection/competitors/alternatives) ## User Insights Average based on 13 real user reviews. Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) PF Paul F. Customer Support Engineer Utilities Mid-Market (51-1000 emp.) 6/11/2023 "Its very safe but complicated at the same time" 4/5 What do you like best about Akamai Online Bot & Abuse Protection? The security measures are excellent, which means we can feel confident that our sensitive information is well protected. Review collected by and hosted on G2.com. What do you dislike about Akamai Online Bot & Abuse Protection? The initial setup is complicated, and integrating the system with other tools or software can be challenging. There are some expenses associated with expanding the storage capacity. Review collected by and hosted on G2.com. What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you? Using Akamai Identity Cloud saves us money by avoiding the cost of physical infrastructure while still enjoying top-level security. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite RU Rahul U. Technical Support Engineer Enterprise (\> 1000 emp.) 1/6/2022 "Cloud Security & Best CIAM settings - Akamai Identity Cloud" 4.5/5 What do you like best about Akamai Online Bot & Abuse Protection? The high availability and scalability feature is best in my opinion. Review collected by and hosted on G2.com. What do you dislike about Akamai Online Bot & Abuse Protection? The initial implementation is very cumbersome; integrations are also a weak spot, and the ongoing cost to add more space. Review collected by and hosted on G2.com. Recommendations to others considering Akamai Online Bot & Abuse Protection: Identity management can be simplified provided you can take the high cost in budget while planning to purchase. Review collected by and hosted on G2.com. What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you? The identity management for our users based on their OU roles is far easy to set up and we save on cost for infrastructure and cost to maintain them if they were on-premise. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Priya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Priya S.") PS Priya S. Software Engineer Small-Business (50 or fewer emp.) 1/4/2022 "Virtual Connectivity" 5/5 What do you like best about Akamai Online Bot & Abuse Protection? It helps provide easy and virtual device connectivity Review collected by and hosted on G2.com. What do you dislike about Akamai Online Bot & Abuse Protection? There's scope for more improvements, connectivity and scalability Review collected by and hosted on G2.com. What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you? Smooth connectivity, ease of use, accessibility Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite PS Pavel S. Networker Mid-Market (51-1000 emp.) 11/28/2019 "Connecting issues for business needs" 4/5 What do you like best about Akamai Online Bot & Abuse Protection? The cloud system works properly without outtakes. The user experience is absolutely great, the 24 hours helpline calls back very fast. The technology of the outsourcing for big data volumes is perfect. The security seems to be on a high standard, the portfolio is safe. Review collected by and hosted on G2.com. What do you dislike about Akamai Online Bot & Abuse Protection? Paying extra charges for additional space - needed cause the backups are needing space, but I think very old backups they could simply delete. Review collected by and hosted on G2.com. What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you? The first step was to find a alternative to the network server in company. With this we have the benefit to have the data protected out of the office, also the firewall is a important topic. No need any more to update and to pay for expensive licenses. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![chidu p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "chidu p.") CP chidu p. Senior Product Manger Mid-Market (51-1000 emp.) 11/26/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Backup and recovery less complicated" 3.5/5 What do you like best about Akamai Online Bot & Abuse Protection? The way we could back up the CDN files and other resource is easier and efficient. Makes development work easier Review collected by and hosted on G2.com. What do you dislike about Akamai Online Bot & Abuse Protection? In terms of testing environments, It could have been better so no red flag raised. Performance in the test environments could have been better as well Review collected by and hosted on G2.com. Recommendations to others considering Akamai Online Bot & Abuse Protection: Its a handy and defn go to services especially when it comes to storage and retrieval if a huge file. Most companies are going towards it as well Review collected by and hosted on G2.com. What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you? The Cloud Guru, Don't have to save up huge video files or image files and during the front end coding, the retrieval process is super easy Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite SM Smith M. Software Engineer Mid-Market (51-1000 emp.) 7/15/2019 "Safe and Secure Cloud - The Akamai Identity Cloud" 5/5 What do you like best about Akamai Online Bot & Abuse Protection? The benefit of using Akamai Identity Cloud is we can easily come to know about the customers that are using high technologies from the digital point of view. So we can come to know about this and we can improve from our side according to the customer present trend.The another good thing that Akamai Identity Cloud provide is Registration along with the login Authentication Review collected by and hosted on G2.com. What do you dislike about Akamai Online Bot & Abuse Protection? The One thing that i do not liked about the Akamai Identity Cloud is their Multi Factor Authentication (MFA). The main reason behind that is we should always keep the second device in which MFA is enabled along with us during the time of login. So if that device is not with us then we are unable to login. Review collected by and hosted on G2.com. Recommendations to others considering Akamai Online Bot & Abuse Protection: To use the cloud that provides the good amount of safety and is very fast in responding then i would recommend to use the Akamai Identity Cloud because of their very good feature which attracts the customer more towards them along with it the initial cost of Akamai Identity Cloud is also very less in compared to other cloud providers. Review collected by and hosted on G2.com. What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you? The best thing that Akamai Identity cloud provides is they are giving the access to a particular person o the basis of their role assigned to them so that's the biggest advantage that no one can access more than the role assigned to them so if anybody violates the policy it would be very easy to know about the person who have broken that particular policy Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SP sanket p. Software Engineer Mid-Market (51-1000 emp.) 7/12/2019 "Secure Cloud - The Akamai Identity Cloud " 5/5 What do you like best about Akamai Online Bot & Abuse Protection? The advantages of the Akamai Identity Cloud is it's versatile availability in their cloud .One can easily be able access their data by using Akamai Identity Cloud at anytime.One can easily get their data because of their high speed processing capability.The biggest advantage is it provides helps by working 24\*7 so we can easily get our data without the time issue. Akamai Identity Cloud helps the customer develop their company in a very faster and a smart way by keeping away the number of attacks and threats away from their company Review collected by and hosted on G2.com. What do you dislike about Akamai Online Bot & Abuse Protection? Akamai Identity Cloud provides automation in many perspective and if it is build by only one person then the problem arises of the compatibility. If that person is not available and suppose any error takes place then it would be worst to get solved. Review collected by and hosted on G2.com. Recommendations to others considering Akamai Online Bot & Abuse Protection: If one needs their data to be more secured and safe then he/she must use the Akamai Identity Cloud and it helps one to get their data easily accessible through any place and at any time Review collected by and hosted on G2.com. What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you? The good thing about the Akamai Cloud Identity is their low cost as it reduces the cost by not building the physical infrastructure and solving the technical issues which occurs every now and then . Akamai Identity Cloud saves our data from the number of attacks and number of IP trying to collect the data. Kona site defender helps to reduce the risk of downtime which is very good feature for a comapnu Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Small-Business (50 or fewer emp.) 5/1/2019 "Poor customer service. Be sure to cancel within 30 days of renewal" 1/5 What do you like best about Akamai Online Bot & Abuse Protection? They have several social identity provider options available. Embeddable widget can be customized to match the branding on multiple sites. Inexpensive. I'm happy they were acquired by Akamai and hope to see them do better. Review collected by and hosted on G2.com. What do you dislike about Akamai Online Bot & Abuse Protection? 1) Rigid Contract: Customer Success team will not let you out of the contract once the contract is within 30 days of the renewal period. They will threaten collections and termination. 2) Support: It was always difficult to obtain a timely response to get support on the product. We'd have to do the troubleshooting ourselves. There's no way to contact someone. 3) Communication: On one occasion, critical technology updates were not communicated to the customer base which resulted in last minute upgrades on our infrastructure and lost customers and revenue due to the problems using this product. Early on their team, was apologetic and provided free months of service. to make up for the snafu. . Review collected by and hosted on G2.com. Recommendations to others considering Akamai Online Bot & Abuse Protection: Ask about support, severity levels and ways to get phone support during emergencies. Review collected by and hosted on G2.com. What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you? We have been a customer since 2013. We purchased Janrain to solve a developer maintenance issue for multiple social identity providers. In addition, we had hoped to grow and utilize other of their products. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jon H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jon H.") JH Jon H. Chief Operations Officer Retail Mid-Market (51-1000 emp.) 1/29/2018 "Great website use" 3.5/5 What do you like best about Akamai Online Bot & Abuse Protection? It was a very integration into my blog website to manage my followers. Review collected by and hosted on G2.com. What do you dislike about Akamai Online Bot & Abuse Protection? Starting up I had a hard time understanding what to do. Review collected by and hosted on G2.com. Recommendations to others considering Akamai Online Bot & Abuse Protection: It was a great user experience in the end for my followers and customers. I wrote blogs concerning religious matters and used it to fundraise for different projects. It was a great way to keep their data safe and still be able to have a centralized location for me to access that data for specific campaigns. Review collected by and hosted on G2.com. What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you? Follower management and ability to connect with my followers easily. They could manage their content and their subscription to my site. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") UI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 4/21/2016 "A cloud based access management solution to save you time" 4/5 What do you like best about Akamai Online Bot & Abuse Protection? Janrain has several solutions, but in general the idea is to provide a tool for customer identity management. The fact that they allow to authenticate from all the major social networks and email services and that allow you as a developer to capture relevant data to perform the authentication is a major plus. You can allow any new or existing user from your website to authenticate from a social network like Facebook, Twitter, or even GMail is great because how many of us has forgotten a password to a website, but you will always have your email or social network opened. Not only that but the metrics that it shows are very useful, and those allow you to take decisions. Review collected by and hosted on G2.com. What do you dislike about Akamai Online Bot & Abuse Protection? Regarding the customer data feature, the profile data storage you would expect to be more flexible but it isn't. That's one thing that I don't like but it doesn't make it a bad tool after all since it has lot's of benefits. There's also the fact that the idea is to develop less than having custom apps for each social network, but in the end, for providers like Facebook, Twitter, GMail, you have to create a basic app on their side and know how to pass that data to Janrain, but isn't that much extra work. Review collected by and hosted on G2.com. Recommendations to others considering Akamai Online Bot & Abuse Protection: You have to have strong skills on scalability, web integration and some knowledge on how to create basic social media apps if you want to integrate with some of those. Review collected by and hosted on G2.com. What problems is Akamai Online Bot & Abuse Protection solving and how is that benefiting you? I have used it a couple of times with large clients that require to allow new or existing users to authenticate in a website with a social network button or with a mail provider button. You can either have one custom app for each social network or email provider, or have a cloud based solution that supports most of them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Akamai Online Bot & Abuse Protection? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Akamai Online Bot & Abuse Protection ](https://www.g2.com/products/akamai-online-bot-abuse-protection/discussions/new) GU Guest User What is Akamai Identity Cloud used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-akamai-identity-cloud-used-for) [ View all Discussions ](https://www.g2.com/products/akamai-online-bot-abuse-protection/discuss) ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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