Compare Red Hat Ansible Automation Platform and Xurrent ITSM 
At a Glance
Market Segments
Enterprise (48.5% of reviews)
Enterprise (54.3% of reviews)
Entry-Level Pricing
$5,000 per year
No pricing available
Red Hat Ansible Automation Platform
Star Rating
(377)4.6 out of 5
Market Segments
Enterprise (48.5% of reviews)
Pros & Cons
Entry-Level Pricing
$5,000 per year
Browse all 3 pricing plansXurrent ITSM
Star Rating
(87)4.6 out of 5
Market Segments
Enterprise (54.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Xurrent ITSMSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Red Hat Ansible Automation Platform excels in its agentless architecture and human-readable YAML playbooks, which simplify complex IT tasks and allow for seamless scaling from simple tasks to enterprise-wide orchestration.
- Users say Xurrent stands out for its intuitive user interface and ease of configuration, making it a user-friendly choice for IT service management, particularly in incident and change management processes.
- Reviewers mention that while Red Hat Ansible Automation Platform has a strong overall satisfaction score, it faces challenges in ease of setup compared to Xurrent, which is noted for its straightforward configuration process that does not overwhelm IT staff.
- According to verified reviews, Xurrent's focus on continuous development and performance of its cloud application is appreciated, with users highlighting how it helps maintain SLAs through clear reporting and tracking features.
- G2 reviewers indicate that while both platforms have similar star ratings, Red Hat Ansible Automation Platform has a larger volume of reviews, suggesting a more established presence and user base, which can provide more insights into its long-term reliability.
- Users report that Red Hat Ansible Automation Platform's ability to run commands on infrastructure is a significant advantage, but they also note that Xurrent's strong support and product direction contribute to a more positive partnership experience.
Pricing
Entry-Level Pricing
Red Hat Ansible Automation Platform
Basic Tower
$5,000
per year
Up to 100 nodes
- 30 Days of Support only
- No response time SLA
- Maintenance & Upgrades
Xurrent ITSM
No pricing availableFree Trial
Red Hat Ansible Automation Platform
Free Trial is available
Xurrent ITSM
Free Trial is available
Ratings
Meets Requirements
8.9
155
8.9
69
Ease of Use
8.7
320
9.1
70
Ease of Setup
8.2
248
8.7
49
Ease of Admin
8.8
91
8.6
48
Quality of Support
8.3
127
9.1
68
Has the product been a good partner in doing business?
8.8
75
9.2
47
Product Direction (% positive)
9.4
157
9.8
64
Features by Category
Administration
9.0
23
Not enough data
8.5
23
Not enough data
8.4
21
Not enough data
Functionality
9.3
25
Not enough data
8.6
20
Not enough data
8.3
21
Not enough data
8.6
24
Not enough data
8.2
19
Not enough data
Processes
8.6
22
Not enough data
8.7
22
Not enough data
8.3
20
Not enough data
Configuration
9.0
5
Not enough data
8.0
5
Not enough data
8.9
6
Not enough data
Agentic AI - Network Automation Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network
8.0
5
Not enough data
9.0
5
Not enough data
8.6
6
Not enough data
9.0
5
Not enough data
Logistics
8.7
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
Security - Network Automation
Not enough data
Not enough data
8.6
6
Not enough data
6.3
5
Not enough data
6.7
5
Not enough data
Administration
Not enough data
8.6
41
Not enough data
8.1
40
Not enough data
8.2
42
Service Desk
Not enough data
8.8
42
Not enough data
8.4
42
Not enough data
8.8
42
Management
Not enough data
8.3
40
Not enough data
8.9
38
Not enough data
8.6
33
Not enough data
8.5
36
Not enough data
8.0
32
Functionality
Not enough data
9.3
42
Not enough data
7.7
33
Not enough data
8.0
34
Not enough data
8.5
41
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.7
30
Not enough data
Feature Not Available
Not enough data
8.6
30
Not enough data
8.9
29
Not enough data
Automation
9.2
30
Not enough data
9.0
29
Not enough data
9.3
27
Not enough data
9.1
32
Not enough data
IT Management
9.0
33
Not enough data
9.1
31
Not enough data
8.5
28
Not enough data
Performance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Application
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Vulnerability Scanner
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
9.1
16
Not enough data
8.9
17
Not enough data
8.9
16
Not enough data
Management
9.1
15
Not enough data
8.2
16
Not enough data
9.6
16
Not enough data
Agentic AI - Continuous Delivery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
7.1
36
Not enough data
8.5
37
Not enough data
8.4
40
Not enough data
Not enough data
Management Tools
Not enough data
9.0
42
Not enough data
8.9
39
Not enough data
8.5
40
Generative AI
Not enough data
8.7
13
Not enough data
8.9
12
Agentic AI - Incident Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Preparation
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analysis
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Visualization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Log Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
9.0
12
Not enough data
8.0
11
Not enough data
7.9
11
Not enough data
Functionality
9.0
12
Not enough data
8.2
10
Not enough data
8.7
10
Not enough data
Processes
8.3
11
Not enough data
7.5
10
Not enough data
8.3
11
Not enough data
Functionality
8.3
5
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Management
8.3
5
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
Agentic AI - Continuous Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation Support - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Error Management - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance and Reporting - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Incident Management
Not enough data
8.6
49
Not enough data
8.3
47
Not enough data
8.1
50
Not enough data
8.5
48
Not enough data
8.6
48
Reporting
Not enough data
8.2
47
Not enough data
7.9
49
Not enough data
7.6
38
Access & Usability
Not enough data
7.8
44
Not enough data
8.7
48
Not enough data
8.4
44
Not enough data
8.7
35
Agentic AI - Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
5.6
13
Feature Not Available
Platform
Feature Not Available
8.9
28
7.1
12
8.5
28
6.3
13
8.8
31
6.5
12
8.2
32
6.9
12
8.5
34
Security
6.0
12
7.9
25
8.5
14
7.2
24
6.8
12
Feature Not Available
8.6
12
9.3
32
8.3
12
9.1
34
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Red Hat Ansible Automation Platform and Xurrent ITSM are categorized as Enterprise IT Management
Unique Categories
Red Hat Ansible Automation Platform is categorized as DevOps Platforms, Cloud Infrastructure Automation, Network Automation Tools, Application Release Orchestration, Patch Management, Vulnerability Scanner, Log Analysis, Continuous Delivery, Configuration Management, Continuous Integration, Build Automation, and Runbook Automation
Xurrent ITSM is categorized as IT Service Management (ITSM) Tools, Incident Management, and Service Desk
Reviews
Reviewers' Company Size
Red Hat Ansible Automation Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Xurrent ITSM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
16.0%
Financial Services
10.6%
Computer Software
9.0%
Telecommunications
8.2%
Banking
6.3%
Other
50.0%
Information Technology and Services
27.2%
Insurance
8.6%
Automotive
6.2%
Consulting
4.9%
Computer Software
4.9%
Other
48.1%
Alternatives
Discussions
What is Red Hat Ansible Automation Platform used for?
1 Comment
AJ
Red Hat Ansible Automation Platform streamlines IT operations by automating configuration management, application deployment, and task automation. It excels...Read more
Red Hat Ansible Automation Platform has no more discussions with answers
Xurrent ITSM has no discussions with answers
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