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Compare Catchpoint and Teamviewer DEX 
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At a Glance
Market Segments
Enterprise (66.4% of reviews)
Enterprise (74.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Catchpoint
Star Rating
(111)4.5 out of 5
Market Segments
Enterprise (66.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about CatchpointTeamviewer DEX
Star Rating
(54)4.4 out of 5
Market Segments
Enterprise (74.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about Teamviewer DEXSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that 1E excels in Performance Monitoring with a score of 9.1, highlighting its ability to provide comprehensive insights into system performance. In contrast, Catchpoint shines in Uptime Monitoring with a score of 9.7, indicating its effectiveness in ensuring system availability.
- Reviewers mention that 1E's Quality of Support is rated at 8.6, which is commendable, but Catchpoint outperforms with a score of 9.2, suggesting that users find Catchpoint's support more responsive and helpful.
- G2 users indicate that 1E's Ease of Setup is rated at 8.1, which some find slightly challenging, while Catchpoint's score of 8.7 suggests a more user-friendly setup process, making it easier for teams to get started quickly.
- Users on G2 report that 1E's Behavioral Analysis feature scores 8.5, providing valuable insights into user interactions, whereas Catchpoint's Telemetry Collection feature is rated at an impressive 9.7, showcasing its superior capability in gathering detailed performance data.
- Reviewers say that 1E's Improvement Suggestions feature scores 8.5, which is helpful, but Catchpoint's Remediation feature, rated at 9.7, is noted for its effectiveness in addressing issues proactively, making it a standout in this area.
- Users report that while 1E has a solid Digital Experience Score of 8.6, Catchpoint significantly outperforms with a score of 9.3, indicating that it provides a more comprehensive view of user experience across digital platforms.
Pricing
Entry-Level Pricing
Catchpoint
No pricing availableTeamviewer DEX
No pricing availableFree Trial
Catchpoint
No trial information availableTeamviewer DEX
Free Trial is available
Ratings
Meets Requirements
9.1
92
8.9
45
Ease of Use
8.4
93
8.3
46
Ease of Setup
8.7
61
8.1
42
Ease of Admin
8.8
54
8.2
34
Quality of Support
9.1
87
8.4
43
Has the product been a good partner in doing business?
9.3
55
9.0
33
Product Direction (% positive)
9.3
83
8.6
43
Features by Category
Experience
8.3
16
Not enough data
8.6
16
Not enough data
8.6
15
Not enough data
Agentic AI - Digital Experience Monitoring (DEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
8.6
18
Not enough data
9.0
18
Not enough data
Feature Not Available
Not enough data
Performance
8.9
19
Not enough data
8.5
19
Not enough data
8.1
15
Not enough data
8.1
15
Not enough data
Functionality
8.9
29
Not enough data
9.2
28
Not enough data
8.3
24
Not enough data
8.9
25
Not enough data
Monitoring - Network Monitoring
7.7
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
Management
8.7
26
Not enough data
8.7
26
Not enough data
8.5
25
Not enough data
Analytics - Network Monitoring
8.0
5
Not enough data
7.7
5
Not enough data
Security - Network Monitoring
7.7
5
Not enough data
7.3
5
Not enough data
8.0
5
Not enough data
Network Performance - Network Monitoring
7.7
5
Not enough data
8.0
5
Not enough data
AI Automation - Network Monitoring
7.3
5
Not enough data
7.7
5
Not enough data
6.3
5
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Feature Not Available
Not enough data
7.9
13
Not enough data
8.8
21
Not enough data
8.9
22
Not enough data
Not enough data
Not enough data
Administration
Feature Not Available
Not enough data
8.4
16
Not enough data
8.0
18
Not enough data
Not enough data
Not enough data
Analysis
8.3
21
Not enough data
8.7
22
Not enough data
Feature Not Available
Not enough data
Agentic AI - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Cloud Infrastructure Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
8.5
26
Not enough data
8.8
27
Not enough data
8.8
27
Not enough data
7.7
20
Not enough data
8.1
24
Not enough data
Response
7.7
27
Not enough data
8.4
26
Not enough data
8.3
24
Not enough data
Agentic AI - Application Performance Monitoring (APM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
7.8
26
Not enough data
7.9
25
Not enough data
Functionality
8.9
30
Not enough data
7.8
27
Not enough data
Feature Not Available
Not enough data
8.6
23
Not enough data
Experience
9.7
5
8.3
27
9.3
5
8.1
25
Management
9.3
5
8.4
29
10.0
6
7.8
26
Feature Not Available
7.2
22
9.7
5
8.5
28
9.3
5
8.2
29
Performance
10.0
6
8.0
29
9.7
5
8.2
28
10.0
5
8.3
29
9.7
5
8.1
26
Feature Not Available
7.8
28
Generative AI
Not enough data
6.7
6
Telemetry Collection & Ingestion - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Observability Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Visualization & Dashboards - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Correlation & Root Cause Analysis - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability & Ecosystem Integration - Observability
Not enough data
Not enough data
Not enough data
Not enough data
AI Features - Observability
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Catchpoint and Teamviewer DEX are categorized as Digital Employee Experience (DEX) Management
Unique Categories
Catchpoint is categorized as Observability Software, Digital Experience Monitoring (DEM), Cloud Infrastructure Monitoring, Application Performance Monitoring (APM), and Network Monitoring
Teamviewer DEX is categorized as Endpoint Management
Reviews
Reviewers' Company Size
Catchpoint
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Teamviewer DEX
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
30.8%
Financial Services
7.5%
Computer Software
6.5%
Banking
6.5%
Retail
3.7%
Other
44.9%
Information Technology and Services
27.8%
Oil & Energy
11.1%
Retail
7.4%
Computer Software
5.6%
Chemicals
5.6%
Other
42.6%
Alternatives
Discussions
What is synthetic monitoring in Catchpoint?
1 Comment
JA
Synthetic monitoring is a monitoring technique that is performed by using simulation or scripted recordings of transactions to analyze behavior as if a...Read more
Catchpoint has no more discussions with answers
Teamviewer DEX has no discussions with answers
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