Best WhatsApp Marketing Software - Page 12

How Many WhatsApp Marketing Software Products Does G2 Track?

Total Products under this Category: 380

Category Stats (Nov 2026)

  • Average Rating: 4.6/5 (↑0.01 vs Oct 2026) The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Netcapz (+5.26%) - Among all products in this category, Netcapz recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank WhatsApp Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 36,000+ Authentic Reviews
  • 380+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for WhatsApp Marketing Software

G2 Grid® for WhatsApp Marketing Software plotting products by satisfaction and market presence

Highlighted products: WhatsApp Business Platform, Insider One, Wati, respond.io, 360Dialog, WebEngage, indigitall, and CleverTap.

Underlying data: [Grid® JSON](https://www.g2.com/categories/whatsapp-marketing/grids.json?focus%5B%5D=whatsapp-business-platform&focus%5B%5D=insider-one&focus%5B%5D=wati&focus%5B%5D=respond-io&focus%5B%5D=360dialog&focus%5B%5D=webengage&focus%5B%5D=indigitall&focus%5B%5D=clevertap)

cluvo

cluvo is a WhatsApp Business platform for teams: shared inbox, campaigns, automations, appointments and CRM in one place, built on Meta's official WhatsApp Cloud API. Shared team inbox. The whole team works on the same WhatsApp number. Conversations are assigned to agents or kept in a shared queue, with tags, internal notes, quick replies and the contact card next to the chat. The 24-hour reply window is always visible, and cluvo suggests the right Meta-approved template once it has expired. With Meta's coexistence mode you can keep using the WhatsApp Business app on your phone on the same number. Campaigns. Bulk sends to dynamic segments with approved templates, scheduled when you need them. Contacts who opted out never receive marketing messages, and sends respect Meta's limits on template category, quality rating and per-number caps. Every recipient has a delivery status: sent, delivered, read or failed, with the reason. Automations and AI. A no-code visual flow builder connects triggers, conditions and actions: auto-replies, menus, data collection with native WhatsApp Forms, and routing to the right agent. AI nodes answer from your own knowledge base and hand over to a person with full context. Appointments. Customers book, reschedule and cancel inside the chat, choosing among genuinely free slots. cluvo sends reminders and manages a waiting list, for clinics, workshops, salons, gyms and any appointment-based business. CRM and compliance. Contacts with tags, custom fields and opt-in/opt-out consent tracked per contact, CSV import and export, a deals pipeline and tickets with SLAs. Data is hosted in the EU and the platform is designed for GDPR compliance. Integrations. Native connectors for WooCommerce and Shopify (orders and abandoned carts) and Salesforce, plus an authenticated REST API with signed webhooks. Transparent pricing. Four plans from €0 to €169 per month, excl. VAT, with a 14-day Growth trial and no credit card. Meta bills message traffic directly at its own rates: cluvo adds no per-message markup. Made in Italy, with the interface available in seven languages.

Who Is the Company Behind cluvo?

  • Seller: cluvo
  • Year Founded: 2026
  • HQ Location: Tursi, IT
  • LinkedIn® Page: www.linkedin.com
    1 employees on LinkedIn®

CM.com

Today, people all over the world are connected via their mobile phones. All-day, every day. Businesses, as well as their customers, are looking for more efficient and customer-centric ways to communicate with each other through mobile channels. Conversational Commerce promises just that; you can be exactly where your customers are. Conversational Commerce is the smart combination of all the popular messaging channels, data tools, and payment solutions. It allows customers to contact businesses and finish the path-to-purchase within their favorite messaging channel. Have rich, efficient and customer-centric conversations with your customer on mobile, without any technological barriers. CM.com provides a smart combination of messaging channels, such as SMS, RCS, WhatsApp Business, and Apple Business Chat combined with a Customer Data Platform and other platform features. CM.com is one of the first Cloud Communication Platforms in the world with integrated Payment functionality. The CM.com platform can be used via API and Web App.

Average Rating: 4.8/5.0

Total Reviews: 11

Who Is the Company Behind CM.com?

  • Seller: CM.com
  • Year Founded: 1999
  • HQ Location: Breda, Noord-Brabant
  • LinkedIn® Page: www.linkedin.com
    744 employees on LinkedIn®
  • Ownership: AMS: CMCOM
  • Total Revenue (USD mm): $152

Who Uses This Product?

  • Company Size: 50% Medium, 50% Small

What Are Recent G2 Reviews of CM.com?

What Are G2 Users Discussing About CM.com?

ConectaZap Fácil

ConectaZap Fácil is a WhatsApp CRM built for small and medium businesses in Brazil. It connects one or more WhatsApp numbers to a shared inbox where the whole team answers from the same number, with a Kanban sales pipeline, contact history and tags. Its core feature is a 24/7 AI agent that answers customers in Portuguese, qualifies leads, answers questions from the company's own product catalog and books appointments directly into the calendar, checking real availability so it never double-books a slot. Business owners can take over any conversation at any time. It also includes scheduled and bulk messaging, automations, a built-in online store with WhatsApp checkout, a link-in-bio page, and browser-based video meetings with AI-generated meeting notes. Plans start at R$ 69.90/month with no setup fee. Payments through Mercado Pago.

Who Is the Company Behind ConectaZap Fácil?

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How it works

Convic

Convic is a Meta Tech Provider powered WhatsApp CRM and customer communication platform that helps businesses automate conversations, manage leads, send broadcasts, and deliver AI-powered customer support through the WhatsApp Business API. Businesses can centralize customer chats, automate replies, track sales conversations, manage team collaboration, and improve customer engagement from a single dashboard. Convic is designed for modern businesses looking to scale sales, support, and marketing operations efficiently on WhatsApp.

Who Is the Company Behind Convic?

Convrs

Convrs is an omnichannel messaging platform that helps sales, marketing and customer service teams have better conversations on the channels their customers already use — WhatsApp, Instagram, Facebook Messenger, Telegram, Line, Viber, web chat (live chat) and two-way SMS. Every agent gets a single inbox covering all their channels, with full conversation history, assignments, internal notes and role-based permissions, so no conversation lives on a personal phone and nothing gets lost. On top of the inbox, Convrs adds AI chatbots with a no-code flow builder, AI agent tools (suggested replies, instant summaries, sentiment and CSAT detection, topic tagging), WhatsApp marketing campaigns and bulk messaging, proactive outbound messaging, and automation for notifications and follow-ups. It integrates with HubSpot and Salesforce and offers the Convrs API for CRM and trading-platform connections. Convrs is an official Meta Tech Partner built on the WhatsApp Business Platform, with guided setup included and WhatsApp Coexistence support for teams moving from the WhatsApp Business App. It is used by 100+ brands worldwide, with particular depth in regulated and high-volume industries — forex & CFD brokers, prop trading firms, financial services, contact centers, travel, health tourism, property and charities.

Who Is the Company Behind Convrs?

  • Seller: Convrs
  • Year Founded: 2019
  • HQ Location: Liverpool , GB
  • LinkedIn® Page: www.linkedin.com
    13 employees on LinkedIn®

Cunnekt

Cunnekt is a cloud-based SaaS platform that enables businesses to manage customer communication on WhatsApp using the official WhatsApp Business API. It brings together marketing, sales, and support workflows in a single, easy-to-use interface designed for teams that rely on messaging to engage their audience. At its core, Cunnekt functions as a WhatsApp CRM—allowing businesses to manage incoming chats, assign conversations to team members, and organize interactions using labels and reminders. It supports real-time multi-agent handling, so customer queries are addressed promptly and efficiently. Teams can also build workflows for automated replies using a no-code chatbot builder, helping reduce manual effort and ensuring availability beyond working hours. The platform includes tools to create and schedule WhatsApp campaigns using approved message templates. Campaigns can be sent to segmented user lists, and businesses can track delivery rates, read receipts, and overall engagement through integrated analytics. Cunnekt supports lead tracking and contact management, making it easier to manage customer journeys. It also provides template creation and submission features, fully aligned with WhatsApp’s compliance and approval policies. Designed to integrate with existing systems via API, Cunnekt helps centralize communication and reduce silos across teams. Whether you're sending notifications, nurturing leads, or offering customer support, Cunnekt streamlines your communication on WhatsApp. It’s currently used by companies in education, e-commerce, healthcare, real estate, and other industries where WhatsApp is a key channel for reaching customers quickly and reliably.

Who Is the Company Behind Cunnekt?

Cxperium

Who Is the Company Behind Cxperium?

  • Seller: Qsoft
  • Year Founded: 1996
  • HQ Location: Lod, IL
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

DashCX

Who Is the Company Behind DashCX?

  • Seller: EdgeCX
  • Year Founded: 2022
  • HQ Location: Gurugram, IN
  • LinkedIn® Page: www.linkedin.com
    5 employees on LinkedIn®

Dondy: WhatsApp Marketing+Chat

Dondy is the ultimate WhatsApp marketing platform for e-commerce, enabling businesses to connect with customers through abandoned cart recovery, personalized promotions, and order confirmations. With a 98% open rate and tools like smart segmentation and performance tracking, Dondy drives customer retention and maximizes ROI. In addition to marketing, Dondy supports real-time customer service and sales with AI-powered agents and unlimited team access, making WhatsApp a powerful tool for revenue generation and customer engagement.

Who Is the Company Behind Dondy: WhatsApp Marketing+Chat?

EngageTo

WhatsApp is where your buyers are. Engageto is how you reach them — the right way. Unlike generic WhatsApp Business API platforms that treat real estate as just another industry, Engageto was purpose-built for it. Every feature, every automation, every template has been crafted around the real estate sales cycle — from the first inquiry to the final handover. Instantly share listings, schedule site visits, send payment reminders, and nurture leads on autopilot, all within the app your customers already use every day. Stop adapting generic tools to fit your business. Start using one that was built for it.

Who Is the Company Behind EngageTo?

Engrana

Engrana is a conversational CRM for companies with recurring customers. It includes its own client database and booking calendar, so it replaces sector specific management software instead of sitting on top of it. An AI agent handles customer conversations 24/7 with real context, knowing who is writing, which appointments they have and what they booked before. It works on WhatsApp, Instagram and Facebook, and it also takes phone calls, so a customer who prefers to call gets the same answers and can book without waiting on hold or leaving a voicemail. From that single point of contact Engrana books, moves and cancels appointments across independent calendars per team member, manages waiting lists by preferred time slot, sends reminders before and after each visit, asks for reviews at the right moment and helps reply to the ones that come in, runs segmented campaigns by visit frequency or service, flags prepaid packages about to expire, blocks customers with unpaid balances and collects deposits through Stripe. Owners receive the business reports they choose straight to WhatsApp. Its typical customer is a small or mid sized company with a high volume of customer messaging, from law firms and accounting practices to clinics and service businesses. Engrana is horizontal by sector rather than built for a single vertical, and it connects with HubSpot, Pipedrive, Zoho and Stripe when a company wants to keep its existing CRM. Pricing starts at 89 euros per month with no lock in period. Setup and configuration are quoted per project.

Who Is the Company Behind Engrana?

Factoreal

Factoreal delivers an all-in-one digital marketing automation platform that empowers marketers to build lifelong engagement with their customers. We bring together email marketing automation, social media marketing, paid marketing, customer journey automation, e-commerce integration, and personalization & segmentation into one simple, connected platform. Built for every marketer, there are plenty of ready-to-use automation workflows that a marketing practitioners can use to kick start their marketing journey. Factoreal offers: Engagement: Mobile Push Notifications Web Push Notifications Email Ecommerce Store Integration SMS Website Tracking Twitter LinkedIn Instagram Facebook Landing Pages & Forms Customer Journey Automation Cross-channel campaigns Personalization Product Analytics: Multi-layer Segmentation Email Analytics Ecommerce Analytics SMS Analytics Campaign Analytics Journey Analytics Social Media Analytics

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind Factoreal?

  • Seller: Factoreal
  • Year Founded: 2023
  • HQ Location: San Francisco, US
  • LinkedIn® Page: www.linkedin.com
    12 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Factoreal?

What Are G2 Users Discussing About Factoreal?

Falacomigo

Falacomigo is a Brazilian SaaS platform for WhatsApp customer service and sales automation powered by AI. It unifies inbox conversations, qualifies leads, and runs follow-up campaigns in Portuguese. Built for SMBs needing fast time-to-value, it supports both WhatsApp Web (wwebjs) and the official WhatsApp Cloud API. Features include native CRM, Kanban with bulk actions, automated remarketing 24h after silence, follow-ups in D+1/D+7/D+14, customizable AI workflows, multi-channel inbox, contact tagging, multi-number management, real-time analytics, watermarking and screenshot blocking. Ideal for clinics, e-commerce, schools, solar integrators and sales teams using WhatsApp as their primary channel in Brazil.

Who Is the Company Behind Falacomigo?

Fast2SMS

Fast2SMS is a CPaaS (Communication Platform as a Service) and omnichannel messaging platform that helps businesses communicate with customers through DLT SMS, WhatsApp messages, and RCS messaging from a single platform. It provides easy-to-integrate SMS API, WhatsApp API, and RCS APIs for websites, mobile apps, and business systems. Businesses can send OTP messages, transactional alerts, notifications, and marketing campaigns using bulk messaging tools, contact lists, or Excel uploads. The platform also offers real-time delivery reports, campaign tracking, and WhatsApp Live Chat to manage incoming conversations and assign chats to agents. Fast2SMS stands out with its pay-as-you-go pricing model, with no monthly fees and no setup costs, making it ideal for startups, developers, and growing businesses that need reliable and scalable messaging solutions. 🚀

Who Is the Company Behind Fast2SMS?

  • Seller: Fast2SMS
  • Year Founded: 2011
  • HQ Location: Bhopal, IN
  • LinkedIn® Page: www.linkedin.com
    7 employees on LinkedIn®

Fastcall

A native click-to-call app in Salesforce. Softphone, local caller ID, voicemail drop and more

Average Rating: 4.2/5.0

Total Reviews: 13

Who Is the Company Behind Fastcall?

  • Seller: FastCall
  • Year Founded: 2012
  • HQ Location: Hollywood, CA
  • LinkedIn® Page: www.linkedin.com
    30 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 50% Small, 43% Medium

What Do G2 Reviewers Say About Fastcall?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the easy integrations of Fastcall, enhancing their experience by seamlessly connecting with Salesforce.
  • Users highlight the excellent email notifications and seamless Salesforce integration that enhances their communication experience.
  • Users appreciate the superior integration of Fastcall with Salesforce, enhancing communication and tracking capabilities.
  • Users appreciate the superior Salesforce integration of Fastcall, enhancing communication tracking and overall efficiency.
  • Users appreciate the superior email notifications and integration with Salesforce for tracking calls and texts.
Cons
  • Users often face call connectivity issues, including duplicate dials and missed calls leading to unexpected voicemails.
  • Users experience frequent call issues, with problems like second dials and missing calls leading to voicemails unexpectedly.
  • Users face persistent call quality issues with Fastcall, experiencing interruptions and missed connections during active calls.
  • Users experience frequent delays with second dials interrupting active calls and unexpected voicemails during usage.
  • Users report recording issues with Fastcall, facing problems like unexpected second dials and missed calls.

What Are Recent G2 Reviews of Fastcall?

What Are G2 Users Discussing About Fastcall?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated April 9, 2026