# Best Tour Operator Software

  *By [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)*

   Tourism companies that organize guided tours use tour operator software to manage customer information, tour information, and back-office activities. This type of software helps tour operators keep track of organizational aspects of tours such as scheduling, itinerary, meals, and more. Additionally, it tracks tourists and attendance, as well as employee tasks and activities. Advanced solutions offer map display and mileage calculator features. Tour operators are able to leverage this type of software to manage costs, expenses, and revenues.

Tour operator software integrates with [travel agency](https://www.g2.com/categories/travel-agency) solutions and with booking websites to facilitate reservations. Even though back-office features are provided by most solutions, integration with [accounting](https://www.g2.com/categories/accounting) and [CRM](https://www.g2.com/categories/crm) solutions is also offered.

To qualify for inclusion in the Tour Operator category, a product must:

- Generate quotes based on itineraries, duration, or number of tourists
- Include an online reservation system for tourists
- Provide features that help design and plan tours 
- Schedule activities included in different types of tours
- Manage travel arrangements for tourists, including travel documents
- Allow tourists to pay using multiple options and process payments





## Category Overview

**Total Products under this Category:** 178


## Trust & Credibility Stats

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 178+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.


## Best Tour Operator Software At A Glance

- **Leader:** [WeTravel](https://www.g2.com/products/wetravel/reviews)
- **Highest Performer:** [Safari Portal](https://www.g2.com/products/safari-portal/reviews)
- **Easiest to Use:** [TRYTN](https://www.g2.com/products/trytn/reviews)
- **Top Trending:** [FareHarbor](https://www.g2.com/products/fareharbor/reviews)
- **Best Free Software:** [TRYTN](https://www.g2.com/products/trytn/reviews)


---

**Sponsored**

### Rezometry

What Is Rezometry? Rezometry is a comprehensive reservation, operations, and business management software platform built specifically for small and mid-size multi-day tour operators. Designed to simplify the entire lifecycle of a tour—from product creation to booking to post-trip reporting—Rezometry brings all core functions into one integrated, easy-to-use system so operators can work smarter, reduce manual tasks, and grow their business with confidence. Rezometry helps tour companies manage complex, multi-day itineraries; automate online bookings; handle payments and invoicing; organize supplier contracts; track availability; deliver client documents; and maintain full mid-office and back-office control. The platform includes robust CRM tools, automated workflows, and detailed financial reporting, giving tour operators everything they need to run efficient, scalable operations. With Rezometry, tour operators can: Build and manage travel products, fixed packages, dynamic packages, and custom itineraries Offer secure online booking with options, upgrades, and add-ons Streamline reservations across multiple sales channels Automate invoicing, payments, vendor requests, and guest communications Provide a client self-service portal for traveler information and documents Track receivables, monitor profitability, and access real-time business insights Create shareable booking pages for individual trips with integrated payment links Connect with key partners for payment processing, CRM, sales channels, itinerary tools, and more Unlike generic booking or travel-planning tools, Rezometry is purpose-built for the operational demands of multi-day tours, making it ideal for group tour providers, small operators scaling up, specialty tour businesses, and any company that needs reliable, end-to-end reservation management. By consolidating essential functions—sales, operations, finance, and customer management—into one platform, Rezometry helps tour operators reduce errors, eliminate spreadsheets, improve traveler experience, and ultimately increase bookings and revenue. Whether you’re looking to streamline day-to-day operations or prepare your business for long-term growth, Rezometry delivers a complete, affordable, and modern software solution that transforms how small and mid-size tour companies manage their tours. And our powerful integrations with industry leaders like Hotelbeds, Wetu, WeTravel, Ventrata, Viator, Google Images, ChatGPT, Synxis, Travelclick, and Inntopia are designed to boost your productivity and revenue. Rezometry is committed to enhancing sales, increasing efficiency, and simplifying operations for tour operators.



[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=420&secure%5Bdisplayable_resource_id%5D=420&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=420&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=11423&secure%5Bresource_id%5D=420&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Ftour-operator%3Fpage%3D2&secure%5Btoken%5D=7af7d738d18d1c40294f54d6dbf93f141e407a35d05a1a35528a17358e6ad8bc&secure%5Burl%5D=https%3A%2F%2Fwww.rezometry.com%2Ftour-operator-software&secure%5Burl_type%5D=product_website&secure%5Bvisitor_segment%5D=180)

---

## Top-Rated Products (Ranked by G2 Score)
### 1. [WeTravel](https://www.g2.com/products/wetravel/reviews)
  The payment platform for travel companies. WeTravel is the best way to collect money and manage bookings for custom group tours and custom FIT proposals. Why do travel professionals use WeTravel? Lower fees: Most users switch to WeTravel because we allow them to save credit card fees. In addition to collecting credit card payments, we allow organizers to collect funds online directly from a client’s US bank account. WeTravel only charges a 1% processing fee and NO monthly fees (see our pricing here). This way, organizers can save the the hefty credit card fees and immediately boost their bottom line by 2-3% More professional payment collection: Many travel professionals have built an amazing travel brand, but the way they collect payments just does not reflect that great brand. Our payment platform gives them a beautiful and modern way to collect payments which is fully aligned with their brand (see examples here and here). Simple Booking Management System: WeTravel is not just a payment platform, it’s a complete booking and CRM system. Through our dashboard for custom group trips and FIT arrangements, travel professionals manage all financials (refunds, payment plans, payouts to vendors) and all communication. We even provide them with powerful tools to promote their offerings. Who uses WeTravel? WeTravel is used by thousands of travel organizers. Our users include large travel companies, tour operators and DMCs, but also smaller player such as yoga retreat organizers, individual travel agents or student trip organizers.


  **Average Rating:** 4.0/5.0
  **Total Reviews:** 11

**User Satisfaction Scores:**

- **Ease of Use:** 8.8/10 (Category avg: 8.4/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [WeTravel](https://www.g2.com/sellers/wetravel)
- **Year Founded:** 2016
- **HQ Location:** San Francisco, US
- **Twitter:** @wetravel (2,952 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/wetravel (365 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 73% Small-Business, 9% Enterprise


### 2. [Xola](https://www.g2.com/products/xola/reviews)
  Xola is the only unified booking, sales, and marketing platform for tour operators and attractions. ① Manage bookings anywhere (online, over the phone, in person, or from a reseller) with real-time availability. ② Sell through your own website and the world's largest marketplaces in a few clicks. ③ Increase online revenue with our powerful abandoned booking remarketing features and track your marketing success in Google Analytics. As a winner of Capterra’s Ease of Use award, grow and run your business with a booking platform designed specifically for businesses like yours. Credit card rates as low as 1.99% + 30 cents.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 68

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.4/10)
- **Ease of Admin:** 8.9/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Xola](https://www.g2.com/sellers/xola)
- **Year Founded:** 2011
- **HQ Location:** San Francisco, CA
- **Twitter:** @Xola (3,896 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2683388/ (67 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** CEO, General Manager
  - **Top Industries:** Entertainment, Leisure, Travel & Tourism
  - **Company Size:** 74% Small-Business, 24% Mid-Market


### 3. [Peek Pro](https://www.g2.com/products/peek-pro/reviews)
  Peek Pro provides world-class online booking, point-of-sale, and hundreds of automation tools such as inventory management, dynamic pricing, waivers, and marketing analytics. Thousands of tour operators have supercharged their revenues and automated operations with this all-inclusive technology.


  **Average Rating:** 4.2/5.0
  **Total Reviews:** 76

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.5/10 (Category avg: 8.4/10)
- **Ease of Admin:** 8.5/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.6/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Peek Travel](https://www.g2.com/sellers/peek-travel)
- **Year Founded:** 2011
- **HQ Location:** San Francisco, CA
- **Twitter:** @peek (5,978 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2468911/ (269 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Leisure, Travel & Tourism, Recreational Facilities and Services
  - **Company Size:** 90% Small-Business, 10% Mid-Market


### 4. [Safari Portal](https://www.g2.com/products/safari-portal/reviews)
  Safari Portal is easy-to-use, award-winning itinerary builder software that empowers Travel Advisors, Tour Operators, and DMCs to create stunning, interactive digital itineraries and print-friendly PDF or Word proposals in minutes, and to manage all travel payments, sales pipeline, tasks, contacts, and workflow in one place. Travelers are also able to make use of the Travel Portal mobile app, which, along with the itineraries, Lookbooks™, and guest portals, can be completely on brand with your own brand fonts, colors, company name, logo, and styles.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 71

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.4/10)
- **Ease of Admin:** 9.7/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Safari Portal](https://www.g2.com/sellers/safari-portal)
- **Year Founded:** 2020
- **HQ Location:** N/A
- **Twitter:** @SafariPortal (6 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/safari-portal/ (13 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Leisure, Travel & Tourism
  - **Company Size:** 93% Small-Business, 1% Mid-Market


### 5. [Bókun](https://www.g2.com/products/bokun/reviews)
  Bókun is the leading booking management technology and reservation software built specifically for tours and activities operators. \>Get your tour business online Bookable one-click website generator. \>Sell through more online travel agents (OTA's) Connections include Viator & Get Your Guide. \>Manage your tour inventory in one system Avoid double bookings & sell as close to your tour as you like. \>Sell your tours through more resellers Over $59 million worth of bookings made through our reseller marketplace in the last 12 months. \>Owned by Tripadvisor - gain confidence in the platform. We're here to stay. Pull in your Tripadvisor reviews & easily connect with other Tripadvisor websites such as Viator. \>Ready to expand your online presence and generate more bookings? Visit our website (link below) to get instant access to our 14 day free trial.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 20

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.4/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.3/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [TripAdvisor Media Group](https://www.g2.com/sellers/tripadvisor-media-group)
- **Year Founded:** 2009
- **HQ Location:** New York, New York
- **LinkedIn® Page:** https://www.linkedin.com/company/tripadvisor/ (5,840 employees on LinkedIn®)
- **Ownership:** NASDAQ:TRIP
- **Total Revenue (USD mm):** $604

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel & Tourism
  - **Company Size:** 80% Small-Business, 10% Mid-Market


### 6. [FareHarbor](https://www.g2.com/products/fareharbor/reviews)
  Powerful booking software designed to help tour, activity and rental businesses manage and grow their online reservations. Beyond reservations, FareHarbor is a complete business management platform for tour and activity businesses. From one easy-to-use Dashboard, do everything from manage inventory to staff schedules. Hundreds of flexible features, advanced reporting and a friendly 24/7 support team make FareHarbor the perfect fit for any business. Clients also receive website optimization services, access to hundreds of affiliates from TripAdvisor to local hotels, and personalized guidance to cultivate year-over-year growth.


  **Average Rating:** 3.8/5.0
  **Total Reviews:** 35

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.1/10 (Category avg: 8.4/10)
- **Ease of Admin:** 8.6/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [FareHarbor Holdings](https://www.g2.com/sellers/fareharbor-holdings)
- **Year Founded:** 2013
- **HQ Location:** Amsterdam, North Holland
- **Twitter:** @FareHarbor (3,766 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2957445/ (968 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel & Tourism
  - **Company Size:** 85% Small-Business, 13% Mid-Market


### 7. [TRYTN](https://www.g2.com/products/trytn/reviews)
  TRYTN is an online booking and centralized reservation management system for tour and activity businesses. The simple, intuitive interface means setup can be completed in minutes. Businesses increase their direct sales while reducing costs by gaining access to TRYTN's subsidized web development and marketing services. A streamlined web presence combined with reliable software gives TRYTN partners the tools they need to succeed in the increasingly competitive activities industry.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 51

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.4/10)
- **Ease of Admin:** 9.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.8/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [TRYTN](https://www.g2.com/sellers/trytn)
- **Year Founded:** 2014
- **HQ Location:** Nashville, Tennessee
- **Twitter:** @trytn (2,672 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3851751/ (8 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Leisure, Travel & Tourism, Recreational Facilities and Services
  - **Company Size:** 90% Small-Business, 10% Mid-Market


### 8. [Checkfront](https://www.g2.com/products/checkfront/reviews)
  Checkfront is a booking management platform trusted by thousands of tour operators worldwide. Our platform empowers businesses to sell tours and activities on any website by providing live inventory management, dynamic pricing, customer notifications, and channel distribution. Checkfront makes it easy to grow your business by automating your administration and housing all your business tools in one place.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 74

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.7/10 (Category avg: 8.4/10)
- **Ease of Admin:** 8.8/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Checkfront](https://www.g2.com/sellers/checkfront)
- **Year Founded:** 2010
- **HQ Location:** Victoria, British Columbia
- **Twitter:** @checkfront (1,296 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/checkfront-inc (65 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Who Uses This:** Owner
  - **Top Industries:** Leisure, Travel & Tourism, Hospitality
  - **Company Size:** 95% Small-Business, 5% Mid-Market


### 9. [AnyRoad](https://www.g2.com/products/anyroad/reviews)
  AnyRoad is the leading platform for consumer engagement that enables brands to transform consumer events and brand experiences into long-term customer loyalty and revenue. Brands like Diageo, Budweiser, The North Face, and Westfield use AnyRoad to: • Power more effective consumer engagement with a deeper understanding of audiences • Make smarter, data-driven decisions to invest in and improve events resulting in retail sales • Connect experiential to the rest of your consumer journey through integrated systems


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 64

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.3/10 (Category avg: 8.4/10)
- **Ease of Admin:** 9.5/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.8/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [AnyRoad](https://www.g2.com/sellers/anyroad)
- **Year Founded:** 2014
- **HQ Location:** San Francisco, CA
- **Twitter:** @anyroad (1,376 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/anyroad/ (343 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Food & Beverages, Leisure, Travel & Tourism
  - **Company Size:** 48% Small-Business, 42% Mid-Market


#### Pros & Cons

**Pros:**

- Appointment Management (1 reviews)
- Ease of Use (1 reviews)
- Event Management (1 reviews)

**Cons:**

- Not Intuitive (1 reviews)
- Poor Interface Design (1 reviews)
- UX Improvement (1 reviews)

### 10. [Rezdy](https://www.g2.com/products/rezdy/reviews)
  Rezdy is the world’s leading online booking and distribution platform, powering the Experiences Industry. In operation since 2011 and now in over 130 countries, Rezdy helps tours, activities & attraction providers and resellers get more online bookings. In addition to its highly-rated Booking Software, Rezdy offers the most progressive Channel Manager distribution platform, with award-winning connectivity to major online travel agencies and thousands of additional resellers locally & globally. Access to Rezdy Channel Manager and the broadest reach of resellers in the industry is available to any suppliers, regardless of their booking software or size of their business. If you want to save time, get more online bookings & ultimately grow your business, then Rezdy is the place to be. LinkedIn \> https://www.linkedin.com/company/rezdy/ Instagram \> https://www.instagram.com/rezdycom/ Facebook \> https://www.facebook.com/rezdycom/


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 7.7/10 (Category avg: 8.4/10)
- **Ease of Admin:** 8.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 7.1/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Rezdy](https://www.g2.com/sellers/rezdy)
- **Year Founded:** 2011
- **HQ Location:** Surry Hills, New South Wales
- **Twitter:** @rezdy_com (1,288 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2298515/ (93 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel & Tourism
  - **Company Size:** 90% Small-Business, 10% Mid-Market


### 11. [TrekkSoft](https://www.g2.com/products/trekksoft/reviews)
  TrekkSoft is a cloud-based tour and activity booking solution for tour operators of all sizes. TrekkSoft offers tools to help users manage online bookings, payments, marketing and more. Mobile apps are available for iOS and Android devices. Along with managing bookings, tour schedules and payments, the TrekkSoft website builder lets users create branded websites where clients can view activities and tour packages, booking tours and submit payments. The resource management feature lets users track inventory, check the availability of local guides and book their schedules. TrekkSoft has partnered with various online travel agents including Expedia, TourRadar, Viator and Musement, which provides users with additional online marketing channels. The TrekkSoft payment gateway enables users to create their own payment policies. TrekkSoft also offers a credit card reader for mobile devices which enables users to accept offline payments. Pricing is per month and support is available through an online knowledge base.


  **Average Rating:** 4.4/5.0
  **Total Reviews:** 14

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.4/10)
- **Ease of Admin:** 8.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.3/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [TrekkSoft](https://www.g2.com/sellers/trekksoft)
- **Year Founded:** 2010
- **HQ Location:** Matten bei Interlaken, Switzerland
- **Twitter:** @trekksoft (2,088 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/827636/ (33 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel & Tourism
  - **Company Size:** 86% Small-Business, 14% Mid-Market


### 12. [Travefy](https://www.g2.com/products/travefy/reviews)
  Travefy helps travel advisors, tour operators, and travel professionals save time, impress clients, and sell more by creating beautiful client itineraries or proposals with simple tools including: • 100+ Supplier Integrations • 625+ City Guides • Live Flights Database • CRM Integrations (e.g. ClientBase and Vacation CRM) Plus, your clients will love the end product by viewing their itineraries via mobile app, web link or PDF. Learn more at Travefy.com


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 22

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.2/10 (Category avg: 8.4/10)
- **Ease of Admin:** 8.7/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.7/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Travefy](https://www.g2.com/sellers/travefy)
- **Year Founded:** 2012
- **HQ Location:** Lincoln, Nebraska
- **Twitter:** @travefy (1,934 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/2616019/ (49 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel & Tourism, Information Technology and Services
  - **Company Size:** 64% Small-Business, 50% Mid-Market


### 13. [TuriTop](https://www.g2.com/products/turitop/reviews)
  Turitop is a company dedicated to the web development, reservation system and technological advice for restaurants and tourist attractions.


  **Average Rating:** 4.3/5.0
  **Total Reviews:** 10

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.0/10 (Category avg: 8.4/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [TuriTop Booking System](https://www.g2.com/sellers/turitop-booking-system)
- **Year Founded:** 2012
- **HQ Location:** San Isidro de Abona, Tenerife
- **Twitter:** @turitop (180 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/3138879/ (16 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 40% Small-Business, 40% Enterprise


### 14. [Amadeus](https://www.g2.com/products/amadeus/reviews)
  A universal browser-based point of sale platform designed for travel professionals looking to work more efficiently.


  **Average Rating:** 4.7/5.0
  **Total Reviews:** 22

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.4/10)
- **Ease of Admin:** 8.7/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.9/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Amadeus](https://www.g2.com/sellers/amadeus-2a9fd60b-634b-48e4-9e3d-21b5927daf45)
- **Year Founded:** 1987
- **HQ Location:** Madrid, Spain
- **Twitter:** @amadeusitgroup (31,485 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/amadeus (23,470 employees on LinkedIn®)
- **Ownership:** AMS.MC

**Reviewer Demographics:**
  - **Top Industries:** Airlines/Aviation, Leisure, Travel & Tourism
  - **Company Size:** 41% Mid-Market, 36% Enterprise


### 15. [Dolphin](https://www.g2.com/products/dolphin-dynamics-dolphin/reviews)
  Integrated office automation system for travel agencies. Orders and Quotations Tracking, Direct Sales, and more.


  **Average Rating:** 4.1/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.4/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.8/10)
- **Quality of Support:** 8.6/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Dolphin Dynamics](https://www.g2.com/sellers/dolphin-dynamics)
- **Year Founded:** 1994
- **HQ Location:** London, GB
- **Twitter:** @DolphinDynamics (941 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/38822 (37 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 75% Small-Business, 13% Enterprise


### 16. [mTrip](https://www.g2.com/products/mtrip/reviews)
  mTrip is a white-label travel software platform that lets agencies, tour operators, destination management companies (DMCs), and travel management companies (TMCs) deliver a complete branded experience across mobile, web, and PDF. The platform is modular by design: organizations can activate exactly the components they need - mobile apps, itinerary builder and management, risk and duty-of-care features, digital document delivery, integrations via robust APIs - then scale or customize as requirements evolve. No single tool defines mTrip; the value comes from how these capabilities work together to streamline operations and elevate the traveler experience. White-label Mobile Apps mTrip’s mobile apps are fully brandable and built to operate reliably online or offline. Agencies configure colors, logos, feature sets, and content to reflect their brand and service model. Travelers receive interactive trip details, flight segments, accommodations, activities, and contact information in one place, enriched by offline maps and destination guides. Push notifications keep travelers informed about schedule changes or agency messages. In-app messaging, contextual prompts, and optional chat integrations help teams support travelers before, during, and after the trip—without pushing them to third-party consumer apps that dilute brand equity. Itinerary Builder (Creation) mTrip includes an Itinerary Builder that helps teams assemble trips efficiently from multiple data sources. Staff can create or edit trips manually, import structured files, or consolidate bookings coming from GDS, mid-office systems, or custom APIs. The builder supports day-by-day sequencing, activity notes, document links, media blocks, and pricing or voucher references as required. Because the builder is integrated with the rest of the platform, a single itinerary can be output to the white-label mobile app, shared as a responsive web link, or exported as a print-ready PDF—ensuring consistent content across all channels. Agencies can standardize templates for FITs, groups, escorted tours, corporate itineraries, or MICE programs, reducing repetitive work while preserving flexibility. Itinerary Management (Automation & Sync) Beyond creation, mTrip’s itinerary management tools automate updates and synchronization. When a change is made—by staff actions, by upstream booking feeds, or through a connected API—the traveler’s mobile app and the web itinerary reflect the latest version in near real time. Rules can specify how and when to notify travelers, which fields should remain locked for brand consistency, and which changes should trigger review by an agent. This reduces back-and-forth communication, eliminates duplicate edits, and helps agencies maintain a clear single source of truth for every trip. Document Delivery (eDocs) mTrip centralizes confirmations, vouchers, tickets, insurance documents, and travel instructions in a secure document hub. Documents can be attached to specific days, segments, or the overall trip. Agencies can update or revoke files at any time; travelers always see the current version on mobile or web, with offline access when connectivity is limited. Optional watermarking, language variants, and validity dates support professional presentation and risk control. Risk Management & Duty of Care For organizations that need duty-of-care capabilities, mTrip provides traveler-aware alerts, incident monitoring, and location-based communication. Administrators can define alert rules by region, incident type, or severity; choose delivery channels (push, email, SMS); and target recipients by traveler role (e.g., traveler, tour leader, risk manager). Real-time location awareness (subject to privacy settings and user consent) and itinerary context help teams contact the right people quickly. Audit trails document what was sent and when, supporting policy compliance and incident review. APIs and Integrations mTrip’s API layer connects the platform to booking engines, CRMs, mid-office tools, external content sources, and analytics stacks. Agencies can ingest bookings, update traveler records, push or pull itinerary content, and trigger notifications from their existing systems. This approach preserves established workflows while enabling a progressive digital roadmap. Because modules are decoupled, organizations can start with mobile delivery, add itinerary creation later, enable risk features for select accounts, or pilot new integrations without re-platforming. Brand Control, Personalization, and Multilingual Support Every surface—mobile, web, and PDF—maintains the agency’s brand. Content can be personalized by traveler, account, market segment, or language. Multilingual support extends to destination content, static UI strings, and agency-authored text blocks. Combined with offline capabilities and device-level accessibility features, mTrip ensures travelers receive a coherent, inclusive experience wherever they are. Operational Impact Agencies using mTrip reduce manual formatting, PDF versioning churn, and fragmented messaging across email threads and messaging apps. They replace one-off documents with living itineraries that update automatically, keep travelers engaged via branded mobile apps, and standardize delivery across markets. For sales and marketing teams, the platform reinforces brand presence at every stage of the journey. For operations, it provides a reliable framework to scale service without sacrificing quality. Security, Scalability, and Support mTrip is built to support enterprise requirements with data protection, privacy controls, and role-based permissions. The platform scales from boutique specialists to multinational networks with distributed teams and layered approval models. Professional onboarding, documentation, and support help teams configure templates, rules, and integrations to match real-world processes. Proven Platform Founded in 2009 and headquartered in Montreal, mTrip serves clients across more than 35 countries and has powered millions of traveler experiences. Since joining MisterFly Group in 2018, the company continues to invest in product depth and connectivity—advancing mobile, itinerary, risk, and document workflows so travel providers can deliver a modern, branded experience with less effort and greater consistency.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 8

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.7/10 (Category avg: 8.4/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [mTrip](https://www.g2.com/sellers/mtrip)
- **Company Website:** https://www.mtrip.com
- **Year Founded:** 2009
- **HQ Location:** Montreal, CA
- **LinkedIn® Page:** https://www.linkedin.com/company/mtrip/ (17 employees on LinkedIn®)
- **Ownership:** Digitrips

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel & Tourism
  - **Company Size:** 56% Mid-Market, 22% Small-Business


### 17. [Ezus](https://www.g2.com/products/ezus/reviews)
  Ezus is a comprehensive software solution specifically designed for travel professionals, including travel agents, destination management companies (DMCs), and tour operators. This all-in-one platform addresses various aspects of travel production, sales, and operations, making it an essential tool for businesses looking to streamline their processes and enhance customer service. The software’s production and customization features stand out as particularly beneficial for users. Ezus includes an intuitive itinerary builder that allows travel professionals to create detailed travel programs with ease. This is complemented by a comprehensive travel quotation system that ensures accurate pricing for clients. Users can automate the generation of customized documents from their own templates in formats such as PowerPoint, Word, Excel, and PDF, which not only enhances efficiency but also ensures consistency in communication. Furthermore, Ezus provides a catalog for managing products, suppliers, and packages, along with the capability to import data easily and synchronize through APIs, allowing travel professionals to maintain an organized and up-to-date database. In addition to its production capabilities, Ezus excels in sales and customer management. The integrated customer relationship management (CRM) system organizes client information and tracks travelers across multiple projects. Each trip has a dedicated client space, enabling travelers to access trip details, documents, and secure payment options seamlessly. This user-friendly approach not only enhances the client experience but also simplifies the payment process, making it easier for travel professionals to manage financial transactions effectively. Ezus also offers robust tools for operations and financial control. The platform centralizes communication with suppliers through mailbox synchronization and provides advanced invoicing capabilities with detailed tracking. Users can generate financial reports that compare forecasts with actual performance, aiding in monitoring profitability and making informed business decisions. The software supports multi-currency, multi-branding, and multi-language functionalities, catering to diverse business needs and enhancing operational flexibility. Customer support is a key priority for Ezus, which offers personalized onboarding with dedicated experts to assist with setup and guidance. Users can access Ezus Academy for tutorials and webinars, ensuring they maximize the software’s potential. Daily assistance through real-time chat and a comprehensive help center, along with ongoing follow-ups, underscores Ezus’s commitment to helping travel professionals succeed in their endeavors. This combination of features and support makes Ezus a valuable asset for any travel business aiming to enhance its operational efficiency and customer satisfaction.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 18

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.1/10 (Category avg: 8.4/10)
- **Ease of Admin:** 9.4/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.8/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Ezus](https://www.g2.com/sellers/ezus)
- **Company Website:** https://ezus.io/
- **Year Founded:** 2019
- **HQ Location:** Paris, Île-de-France
- **Twitter:** @Ezus_Software (128 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/ezus-software/ (25 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel & Tourism
  - **Company Size:** 89% Small-Business, 11% Mid-Market


### 18. [GP Travel Enterprise](https://www.g2.com/products/gp-travel-enterprise/reviews)
  GP Travel Enterprise - a fully-featured ERP-class booking and reservation management platform, which is designed to cover all aspects of managing and selling travel services both offline and online, for B2C and B2B customers across the travel industry.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 10.0/10 (Category avg: 8.4/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [GP Solutions](https://www.g2.com/sellers/gp-solutions)
- **Year Founded:** 2002
- **HQ Location:** Unterschleissheim, DE
- **LinkedIn® Page:** https://www.linkedin.com/company/gp-solutions-gmbh/ (209 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 71% Mid-Market, 43% Small-Business


### 19. [TripBuilder](https://www.g2.com/products/tripbuilder/reviews)
  Nezasa TripBuilder is a comprehensive platform that empowers companies to seamlessly manage itineraries from beginning to end helping travel businesses to create unforgettable travel experiences, minimise manual tasks, and increase sales by tapping into diverse supply sources and expanding into new markets. TripBuilder is an AI-powered enterprise SaaS solution that allows travel brands to plan, book, and manage post-booking operations for all types of packages, from multiday tours and multicenter trips to simple dynamic packages. Designed with the needs of enterprise-level tour operators, online travel agencies, and DMCs in mind, the solution supports multiple business models, including B2B, B2C, and B2B2C. TripBuilder combines the best of SaaS with AI-powered capabilities, an API-centric architecture, and an app ecosystem, all while offering world-class support.


  **Average Rating:** 4.9/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10)
- **Ease of Use:** 7.5/10 (Category avg: 8.4/10)
- **Ease of Admin:** 7.7/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.4/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Nezasa](https://www.g2.com/sellers/nezasa)
- **Year Founded:** 2012
- **HQ Location:** Zurich, CH
- **Twitter:** @nezasatravel (633 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/nezasa/ (62 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel & Tourism
  - **Company Size:** 57% Small-Business, 29% Mid-Market


### 20. [Regpack](https://www.g2.com/products/regpack/reviews)
  Regpack is a leading client onboarding and payment platform trusted by over 7,000 organizations worldwide. Regpack allows you to control the full lifecycle of your business, from registration to attendance, integrated online payments, and reporting tools for your whole team. We offer payment processing as low as 2.1%, a simple interface, powerful business tools, all at an affordable monthly cost. Start today and see the results of our leading all-in-one client management solution.


  **Average Rating:** 3.9/5.0
  **Total Reviews:** 74

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 7.9/10 (Category avg: 8.9/10)
- **Ease of Use:** 7.2/10 (Category avg: 8.4/10)
- **Ease of Admin:** 7.7/10 (Category avg: 8.8/10)
- **Quality of Support:** 7.9/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Regpack](https://www.g2.com/sellers/regpack)
- **Company Website:** https://www.regpacks.com
- **Year Founded:** 2009
- **HQ Location:** Oakland, CA
- **Twitter:** @regpack (925 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/1321051/ (19 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Non-Profit Organization Management, Education Management
  - **Company Size:** 75% Small-Business, 25% Mid-Market


#### Pros & Cons

**Pros:**

- Ease of Use (1 reviews)
- Event Management (1 reviews)
- Features (1 reviews)
- Product Functionality (1 reviews)
- Simple (1 reviews)

**Cons:**

- Billing Issues (1 reviews)
- Difficulty (1 reviews)
- Error Handling (1 reviews)
- Expensive (1 reviews)
- Implementation Issues (1 reviews)

### 21. [Rezometry](https://www.g2.com/products/rezometry/reviews)
  What Is Rezometry? Rezometry is a comprehensive reservation, operations, and business management software platform built specifically for small and mid-size multi-day tour operators. Designed to simplify the entire lifecycle of a tour—from product creation to booking to post-trip reporting—Rezometry brings all core functions into one integrated, easy-to-use system so operators can work smarter, reduce manual tasks, and grow their business with confidence. Rezometry helps tour companies manage complex, multi-day itineraries; automate online bookings; handle payments and invoicing; organize supplier contracts; track availability; deliver client documents; and maintain full mid-office and back-office control. The platform includes robust CRM tools, automated workflows, and detailed financial reporting, giving tour operators everything they need to run efficient, scalable operations. With Rezometry, tour operators can: Build and manage travel products, fixed packages, dynamic packages, and custom itineraries Offer secure online booking with options, upgrades, and add-ons Streamline reservations across multiple sales channels Automate invoicing, payments, vendor requests, and guest communications Provide a client self-service portal for traveler information and documents Track receivables, monitor profitability, and access real-time business insights Create shareable booking pages for individual trips with integrated payment links Connect with key partners for payment processing, CRM, sales channels, itinerary tools, and more Unlike generic booking or travel-planning tools, Rezometry is purpose-built for the operational demands of multi-day tours, making it ideal for group tour providers, small operators scaling up, specialty tour businesses, and any company that needs reliable, end-to-end reservation management. By consolidating essential functions—sales, operations, finance, and customer management—into one platform, Rezometry helps tour operators reduce errors, eliminate spreadsheets, improve traveler experience, and ultimately increase bookings and revenue. Whether you’re looking to streamline day-to-day operations or prepare your business for long-term growth, Rezometry delivers a complete, affordable, and modern software solution that transforms how small and mid-size tour companies manage their tours. And our powerful integrations with industry leaders like Hotelbeds, Wetu, WeTravel, Ventrata, Viator, Google Images, ChatGPT, Synxis, Travelclick, and Inntopia are designed to boost your productivity and revenue. Rezometry is committed to enhancing sales, increasing efficiency, and simplifying operations for tour operators.


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.4/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Rezometry](https://www.g2.com/sellers/rezometry)
- **Year Founded:** 1989
- **HQ Location:** Plantation, US
- **Twitter:** @Rezometry (58 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/9266686/ (4 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel & Tourism
  - **Company Size:** 100% Small-Business


### 22. [Vamoos](https://www.g2.com/products/vamoos/reviews)
  Vamoos, the app for travel companies, helps create exceptional experiences by bringing any trip to life with all the information their clients need at their fingertips. It adds excitement before and during their travels, and increases customer loyalty and satisfaction to keep them coming back. Vamoos can be branded and set up in minutes, and allows its clients to create completely bespoke travel experiences. - Vamoos brings a trip to life before it even begins, creating excitement for your clients as soon as they book with beautiful imagery, a countdown timer. - It has everything your clients need at their fingertips, giving them access their itineraries, hotels, excursions, flights and so much more in one place. Anytime. Anywhere. All available offline. - Vamoos creates bespoke travel experiences. Make the app as personal or as generic as you wish based on the information your clients want. - It produces 50% higher rebooking rates and increased customer loyalty To book a demo, email us at info@vamoos.com, or visit https://www.vamoos.com/for-travel-companies/.


  **Average Rating:** 4.8/5.0
  **Total Reviews:** 7

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 6.7/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.9/10 (Category avg: 8.4/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Vamoos](https://www.g2.com/sellers/vamoos)
- **Year Founded:** 2013
- **HQ Location:** Grays Inn, GB
- **LinkedIn® Page:** https://www.linkedin.com/company/vamoos/ (32 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel & Tourism
  - **Company Size:** 86% Small-Business


### 23. [Planyo Online Booking System](https://www.g2.com/products/planyo-online-booking-system/reviews)
  Planyo is an online reservation system which can be used by any business taking bookings (for days, nights, hours or minutes, or scheduled events). It's used, amongst others, by businesses offering vacation properties, car rentals, hotels, driving schools, yacht charters, doctors and therapists, conference rooms, tennis courts, car parks, event tickets or any other bookings you could imagine. If you work with a very large infrastructure, you can also group a number of single planyo sites into a meta site. Our company was founded in 1997 in Switzerland and we have a long experience in creating professional software solutions that you can trust. Key features: - Accept bookings in 27 languages, backend in 6 languages - Freely designed booking form with extra items of any type - Customer never leaves your website - Use with over 30 online payment gateways - Easy integration with plugins for Wordpress, Joomla, Drupal - Many integrations such as Mailchimp, Google cal., accounting - Support for mobile devices and responsive design - Dedicated free iPhone and Android apps for the admins - Set up automated notifications by email and SMS - Printable invoices and extra documents as PDF attachments - Customers can modify or cancel their bookings - Customers can add one-time or recurring products - Any pricing model can be entered - Synchronize with other calendars via iCal or dedicated apps - Vouchers, coupons, gift certificates, packages, bundles - Support for agents and multiple administrative roles - Meta sites for large infrastructures or tourist areas - Extensive API for custom extensions - Advanced reporting and data analysis - Shopping cart for reservation of multiple resources


  **Average Rating:** 4.5/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.2/10 (Category avg: 8.4/10)
- **Ease of Admin:** 8.3/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Xtreeme Sagl](https://www.g2.com/sellers/xtreeme-sagl)
- **Year Founded:** 1997
- **HQ Location:** Lavertezzo, CH
- **Twitter:** @planyocom (80 Twitter followers)
- **LinkedIn® Page:** https://www.linkedin.com/company/xtreeme-gmbh (1 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 80% Small-Business


### 24. [Tourwriter](https://www.g2.com/products/tourwriter/reviews)
  End-to-end tour operator software for luxury and bespoke travel companies who want to design, sell and manage complex, multi-destination itineraries. - Quote faster without sacrificing detail. - Keep suppliers, pricing, and itineraries in one place. - Send living documents, not dead PDFs. - Track the full journey from quote to departure. Tour operators using Tourwriter reduce quote creation time by 70% while eliminating the pricing errors and version confusion that damage client trust. Connects with Xero (accounting), Stripe (payments), Axus and Vamoos (traveller apps), Google Maps, and WordPress. Customers report it takes just 30 minutes to learn to use Tourwriter and onboarding has never been faster with our AI powered data loading team.


  **Average Rating:** 4.6/5.0
  **Total Reviews:** 6

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10)
- **Ease of Use:** 8.3/10 (Category avg: 8.4/10)
- **Ease of Admin:** 9.2/10 (Category avg: 8.8/10)
- **Quality of Support:** 9.7/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Tourwriter](https://www.g2.com/sellers/tourwriter)
- **Year Founded:** 2004
- **HQ Location:** Wellington, NZ
- **LinkedIn® Page:** https://www.linkedin.com/company/tourwriter (38 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Top Industries:** Leisure, Travel & Tourism
  - **Company Size:** 83% Small-Business


### 25. [Travsta](https://www.g2.com/products/travsta/reviews)
  Travsta is a web-based platform designed for travel agencies and destination management companies to efficiently create and manage travel itineraries. It features TravGenAI, which instantly transforms itinerary descriptions, enhancing engagement by crafting captivating content. The platform boosts efficiency with tools for managing client information, itinerary sharing, and customization options such as branding and access control. Users can access visually appealing itineraries quickly, reducing administrative time and increasing client satisfaction. Available through flexible pricing plans, Travsta ensures seamless, mobile-responsive access and offers reliable customer support, making it an essential tool for professionals seeking to maintain a competitive edge in the travel industry.


  **Average Rating:** 5.0/5.0
  **Total Reviews:** 5

**User Satisfaction Scores:**

- **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10)
- **Ease of Use:** 9.6/10 (Category avg: 8.4/10)
- **Ease of Admin:** 10.0/10 (Category avg: 8.8/10)
- **Quality of Support:** 10.0/10 (Category avg: 9.0/10)


**Seller Details:**

- **Seller:** [Purple Software](https://www.g2.com/sellers/purple-software)
- **Year Founded:** 2020
- **HQ Location:** Colombo 03, LK
- **LinkedIn® Page:** https://www.linkedin.com/company/purple-software (22 employees on LinkedIn®)

**Reviewer Demographics:**
  - **Company Size:** 100% Small-Business




## Parent Category

[Travel Arrangement Software](https://www.g2.com/categories/travel-arrangement)




---

## Buyer Guide

### What You Should Know About Tour Operator Software

### What is Tour Operator Software?

Tour operator software manages the entire operational hub of a tour company. These solutions are multifaceted and take over the vast majority of back-office functionality necessary to run an efficient operation. The capabilities of a tour operator solution range from issuing customer quotes to activity scheduling and everything in between. Agencies and companies that create tour packages have to be able to pivot and adapt according to customer wants and competitive opportunities. A flexible tour operator tool can facilitate the use of the software across a variety of industries: airline, park, hotel, or other public attraction.

Tour operator software unifies business operations into one platform, bringing efficiency in terms of both cost and overall time spent on managing tour package offerings. Tasks like entering travel package rates, enforcing rules specific to the agency and relevant companies, updating accepted payment methods, and adhering to cancellation policies are automated with the software. Buyers should evaluate which existing business policies need improvement and then look for tour operator software that will make those improvements happen.

Key Benefits of Tour Operator Software

- Consolidate operation data
- Produce accurate customer quotes
- Drive marketing efforts
- Increase bookings

### Why Use Tour Operator Software?

Tour operator software is very useful for a variety of tourism-based businesses, as they can improve marketing efforts, consolidate data, drive more bookings, and improve the efficiency with which the business is run.

**Increase Bookings —** Bookings are the lifeblood of any tourism-based business. In competitive, high-traffic areas, a tour operator needs the means to distinguish their business. One of the best ways to do that is to increase online visibility as well as the ease with which a business allows tourists to book activities and tours on its site. The booking engine features that tour operator solutions come equipped with are vital to accomplishing that goal, streamlining the process of making tours available on the operator side, as well as increasing the ease with which customers can book tours on the other side.

**Marketing Efforts —** The data gathered through the tour operator platform can help to drive marketing efforts for tour operators and activity providers. These solutions also often integrate with social media platforms, creating a more seamless avenue for digital marketing content.

**Automate Processes —** The process automation that tour operator software conducts allows businesses to be more efficient and effective in their operations. From automating the entire bookings process, including tour availability, to sending confirmation and reminder emails, tour operator software improves many aspects of the business.

### Who Uses Tour Operator Software?

Tourism companies of all types use tour operator software to run their businesses. These may include activity providers, tour operators, tourism offices, and more.

**Tour Operators —** Tour operators use these solutions to manage every aspect of the tour scheduling and booking process, in addition to handling payments and running back office operations. Tour operators looking to sell their tours will want a tour operator solution with prebuilt connections to the major third-party booking channels like Expedia, Viator, and more.

**Activity Providers —** Activity providers, or companies who provide tourist activities like zip-lining or ATV rides use tour operator software in much the same way as tour operators. They allow customers to book their activities through the booking engine and leverage the prebuilt channel connections to promote their activities on third-party sites. Certain solutions may be specifically built for activities providers that offer things like diving, hiking and trekking, paragliding, and more.

**Tour Office —** Tour offices use tour operator solutions to centralize all tourism-related activity and act as the place for tourists to vet, select, and ultimately book activities in the area.

### Tour Operator Software Features

Tour operator software often contains, but is not limited to, the following features:

**Payments —** This feature handles payment processing directly within the application. Handling payments directly within the tour operator solution streamlines the back-end processes that accompany customer bookings through the application.

**Partner Bookings —** This feature handles the tracking of bookings made through partners and affiliates. The partner bookings management feature ensures that a business has an accurate overview of what bookings are coming through which channels and helps guarantee easy and correct payment handling.

**Mobility —** Many tour operator software vendors are now offering mobile versions of their applications. This feature allows business owners and operators to manage the entirety of their business on the go, having no need to tether themselves to the office. The mobility afforded by the mobile application can drive increased customer interaction as well, allowing management to be more hands-on in what is a service-intensive business.

**Reporting —** Create detailed prebuilt and customizable reports based on company data.

**Waivers —** Handling waivers is an important part of protecting a tour business. Certain tour operator solutions include the capability to handle digital waivers, typically a product of an integration with a specific waiver software.

**Resource Allocation —** A key part of running a tourism operation is the inventory. Tour operator solutions often include features designed provide an overview of all of inventory, including what’s in use, what’s being repaired, and more.

**Ticketing —** This feature allows users to create and send tickets to customers for events.

**Booking Engine —** One of the most important features housed in a tour operator solution, the booking engine allows customers to view, select, and purchase available tours through the application. The booking engine is the front end of the business, allowing tour operators to generate revenue 24/7 through all channels. The booking engine often contains analytics capabilities so that tour operators can produce data-driven strategy with measurable results.

#### Additional Tour Operator Software Features

**Coupons and Gift Cards —** This feature allows operators to create coupons for customers to use on their products and tours.

**Permission and Access Management —** Using this, tour operators can set different access and permission levels for the various members of their staff. Certain staff don’t need full access to every part of the application, while others do in order to perform their jobs effectively.

**Integrations —** A key feature of tour operator software, various integrations are offered by most solutions to flesh out any functionality they don’t offer or to build in complementary functionality. Effective tour operator software integrates with third-party systems like CRM software, payment gateway software, and accounting software.

### Trends Related to Tour Operator Software

The tourism industry drives the development of tour operator software. As the industry changes and trends pop off within the sector, tour operator software tries to capture those trends and incorporate functionality in their products that addresses them.

**Personalization —** There has been some publicly expressed consternation over the use of data. However, the majority of younger travelers want their data tracked if it means a more personalized travel experience.

**Media Influence —** Social media and the digital space have increased the amount of content people are seeing related to travel. As they consume more travel-related content, they are seeking out more travel experiences. To compete in this hypercompetitive space, companies need to ensure that the products in their technology stack are affording them every possible advantage.

### Software and Services Related to Tour Operator Software

Tour operator software is closely related to reservations software of all types, as the booking engine features contained within the software are extremely similar to the features in those solutions.

**Payment Gateway Software —** Tour operator software either provides built-in payment processing functionality or integrates with payment gateway software in order to provide customers with the opportunity to directly purchase their tour or activity within the solution itself.

**Reservation Software —** Similar to reservation software, tour operator solutions offer customers the opportunity to reserve their activity in the application.