Ezus Reviews & Product Details

The have a very good supporthey have very good support. They always take the time to think along with you and almost always come up with a suitable solution. The system is very flexible to adjust to your own workflow. Review collected by and hosted on G2.com.

The suggestions from the PowerPoint integration are sometimes a bit too limited and don’t offer enough design options. This has recently been resolved by the HTML option, which we will start testing now. Review collected by and hosted on G2.com.

The high level of customization was a key factor in choosing Ezus. It gave us the flexibility to adapt the system to our workflows, and the team supported us closely during the migration, making the transition smooth. While some features were initially missing, many have since been added thanks to ongoing updates. The Ezus team is professional, knowledgeable, and solution-oriented, always offering alternatives and keeping us informed about enhancements. The platform is stable, reliable, and has genuinely improved the way we present our trips—especially through tailored traveler presentations that boosted client response. Review collected by and hosted on G2.com.

Some features we initially needed weren’t available. However, the team has addressed most of them through regular updates and is clearly committed to ongoing development. The internal emailing system and booking system needs to be improved (although majority of the system do not even offer those features) and I'm pretty sure they will be doing it soon. Review collected by and hosted on G2.com.

The automation of proposals, budgets, and travel documents has allowed us to save a lot of time. Additionally, our budgets now look much more professional, which has increased our sales. The support is exceptional; they are always attentive to our needs. The system is intuitive, helps us better organize our finances, and is ideal for a company like ours that works with international clients. The multi-language function (Spanish and French) is an invaluable tool that greatly facilitates our daily work. Review collected by and hosted on G2.com.

Make improvements regarding Although the system is excellent, we have noticed that the loading of rates and the variables in the documents still have some details that could be optimized for greater agility. However, we know that the support team is always attentive to our suggestions to continuously improve these aspects. We greatly value that proactivity. Review collected by and hosted on G2.com.

Ezus provides really good solutions for DMCs, with a centralized platform to design, quote, track finances, and present programs. The real dealbreaker with Ezus in our case was 100% the customer service.

We’ve just started our second year, and it was only thanks to Nataly. After the first year, we had a lot of suggestions and requirements to make the platform truly suitable for us. Nataly listened to each and every one of our requests, solved them, and most importantly, she took the time to really understand what we needed. That’s why we decided to renew our membership and continue with Ezus.

Thanks, Nataly! Review collected by and hosted on G2.com.

The uploading process and the programming of the templates is a little overwhelming and time consuming, but I guess that's part of every software acquisition... Review collected by and hosted on G2.com.

Designing tour packages becoming much organised. After uploading prices, pictures, descriptions, activities, hotels and transport, you are just choosing whatever you would like to add into package without checking any information. Then platform also generate slides to send to the customer. We are almost ready to use the platform to send offers to travellers. And our team thinking to continue with Ezus from now on. Review collected by and hosted on G2.com.

Adding right data could be challenging in the beginning and might require quite time. But after adding right data you see it's worth it. Review collected by and hosted on G2.com.

As a travel agency, we love using Ezus because it makes our work so much easier and faster. The platform is super intuitive, and the customizable features allow us to tailor proposals to our clients' needs effortlessly. The live chat support is a game-changer—whenever we have a question, we get quick answers. Plus, the video tutorials help us make the most of all the features. Overall, Ezus has significantly improved our workflow, saving us time while keeping everything professional and organized. Review collected by and hosted on G2.com.

While Ezus is a great tool for travel agencies, it does have some drawbacks. One major downside is that it’s not a full CRM, so we still need additional software to manage customer relationships effectively. The price is also quite high, which can be a challenge for smaller agencies. Another frustration is that when we request changes or new features, we often have to wait for feedback from other agencies before anything is implemented. This can slow down improvements that would make our workflow even smoother. Review collected by and hosted on G2.com.

The all in one tool. As I created my company, this software helps a lot to get rid of an massive stack of tools and processes between them. Review collected by and hosted on G2.com.

It can take some time to get used to it as it's very complete but as you go, it becomes easier and easier to understand. Review collected by and hosted on G2.com.

the speed of file program & budget; the various personalization options of our client files; automated rates and calculations; with or without commission, excluding or including all taxes; the design of documents, the use of various computer technologies

Intuitve software - time saving - work automation - clear follow up with customers - online payments Review collected by and hosted on G2.com.

Take the time to train at the beginning. That is all. Review collected by and hosted on G2.com.

Ezus excels as a travel professional's ally, especially in trip quotation and presentation. The platform's standout feature is its dynamic quotation system, which allows for quick adjustments and instant updates to pricing, ensuring that travel agents can provide accurate and competitive quotes Review collected by and hosted on G2.com.

We just wish we made the switch sooner! Ezus is really perfect. Review collected by and hosted on G2.com.

Ezus captivated us with its effective and attractive design. The user interface is clean and easy to navigate. Ezus has everything we need in our Voetravel Tour operator to keep the organization focused on its daily objectives Review collected by and hosted on G2.com.

Everything is useful on the platform, however I would suggest a better CRM and more developed statistics and to a lesser extent UX improvements Review collected by and hosted on G2.com.