G2

Irfaana H.

Product and Member Support

Enterprise (> 1000 emp.)

3/24/2026

"Practical Itinerary Builder with Fast, Helpful Support"

5/5

What do you like best about mTrip?

I really like how practical this platform is for both agents and travellers. It makes it incredibly easy to build, customise, and manage detailed itineraries, saving a lot of time while still delivering a polished, professional final result.

I also genuinely appreciate the support we receive from the team. They’re always quick to respond, offer clear guidance, and consistently go out of their way to help resolve any issues or answer questions. Review collected by and hosted on G2.com.

What do you dislike about mTrip?

There’s very little to dislike about mTrip overall, although at times some customisation features or updates can take a little while to be fully implemented.

That said, these are minor issues and are usually resolved with help from the mTrip support team, who are responsive and happy to assist with questions or suggest workarounds. Overall, the benefits of the platform far outweigh these small limitations. Review collected by and hosted on G2.com.

What problems is mTrip solving and how is that benefiting you?

mTrip solves the challenge of creating and managing detailed, client-friendly travel itineraries in a way that is both efficient for agents and seamless for travellers. Instead of juggling multiple tools or manual documents, it centralises everything into one professional, easy-to-use platform.

For me, the biggest benefit is the time saved and the ability to deliver a more streamlined, high-quality service to clients. It simplifies itinerary building, keeps all travel information in one place, and enhances communication with travellers through real-time updates and accessible content.

It also helps improve the overall client experience by giving travellers a convenient, mobile-friendly itinerary with offline access, which adds real value and professionalism to the service we provide. Review collected by and hosted on G2.com.

Response from Frederic de Pardieu of mTrip

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Thank you, Irfaana. We really appreciate your thoughtful feedback.

We’re glad to hear mTrip is helping your team build professional itineraries more efficiently while also improving the traveller experience. It also means a lot to hear your kind words about our support team.

We appreciate your note on customisation and implementation timelines as well. That kind of feedback is valuable and helps us keep improving.

Thanks again for your trust and support.