# Best Survey Software - Page 36 ## How Many Survey Software Products Does G2 Track? **Total Products under this Category:** 558 ### Category Stats (Aug 2026) - **Average Rating:** 4.41/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Sphinx Declic (+2.35%) - Among all products in this category, Sphinx Declic recorded the largest rating increase compared to last month _Last updated: August 01, 2026_ ## How Does G2 Rank Survey Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 154,300+ Authentic Reviews - 558+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Survey Software ![G2 Grid® for Survey Software plotting products by satisfaction and market presence](https://www.g2.com/categories/survey/grids.png?focus%5B%5D=1434&focus%5B%5D=541&focus%5B%5D=23672&focus%5B%5D=8809&focus%5B%5D=89299&focus%5B%5D=13751&focus%5B%5D=663&focus%5B%5D=15217) Highlighted products: Google Workspace, SurveyMonkey, Jotform, Zoho Survey, Microsoft Forms, Typeform, Microsoft 365, and QuestionPro. Underlying data: [Grid® JSON](https://www.g2.com/categories/survey/grids.json?focus%5B%5D=google-workspace&focus%5B%5D=surveymonkey&focus%5B%5D=jotform&focus%5B%5D=zoho-survey&focus%5B%5D=microsoft-forms&focus%5B%5D=typeform&focus%5B%5D=microsoft365&focus%5B%5D=questionpro) **Sponsored** ### Brilliant Assessments Brilliant Assessments is a sophisticated assessment platform designed to facilitate the creation and deployment of fully white-labeled assessments that yield high-quality, detailed feedback reports based on respondents' answers. This platform caters to various use cases, enabling users to generate reports for individuals, teams, or organization-wide assessments. The flexibility of the reporting format is enhanced by the use of Microsoft Word templates, allowing users to customize the look and feel of their documents to align with their branding or specific requirements. Targeted primarily at organizations, educational institutions, and professionals in need of comprehensive assessment solutions, Brilliant Assessments empowers domain experts to create sophisticated assessments without requiring IT assistance. The intuitive interface simplifies the process of building assessments, making it accessible for users with varying levels of technical expertise. This feature is particularly beneficial for HR departments, educational administrators, and consultants who need to gather and analyze feedback efficiently. The platform's key features include fully automated scoring, which eliminates the need for users to write, debug, or maintain complex formulas. This automation not only saves time but also ensures accuracy in scoring assessments. Additionally, the responsive design of the assessments allows for seamless deployment on desktops, tablets, and mobile devices, making it convenient for respondents to participate from any device. The ability to manage responses comprehensively, including purchasing responses directly through the platform, adds further value for partners and customers. Brilliant Assessments also offers advanced capabilities such as benchmarking against previous responses and the ability to define unlimited peer groups using the classifier feature. This allows organizations to track individual and cohort progress over time effectively. The Word Add-in enhances the reporting process by providing 17 different chart types and customizable text based on ratings, streamlining the creation of insightful reports. Furthermore, the integration with Stripe facilitates the purchase of responses, reports, and cohorts, while Zapier integration allows for connectivity with over 5,000 applications, enhancing the platform's versatility. With a 14-day free trial and unlimited support from Customer Success Managers, Brilliant Assessments ensures that users can explore its features and receive assistance as needed. This commitment to user support, combined with its comprehensive assessment capabilities, positions Brilliant Assessments as a valuable tool for those seeking to enhance their feedback and evaluation processes. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=28&secure%5Bchosen_at%5D=2026-08-02T09%3A49%3A03Z&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=48238&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey%3F1f4bf81d_page%3D2%26page%3D36&secure%5Btoken%5D=658d40b39e6704623a99a29bc0e3e155765ffa1fcbf4785f1fe926a9093d756b&secure%5Burl%5D=https%3A%2F%2Fwww.brilliantassessments.com%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dpartner_promotion%26utm_id%3Dad&secure%5Burl_type%5D=custom_url) ### [The Signup Place](https://www.g2.com/products/the-signup-place/reviews) The Signup Place is a functional online signup sheet system with many features: groups, tables, different reminders, scheduling, and member home page. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate The Signup Place? - **Permissions:** 10.0/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.9/10) - **Data Exporting:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind The Signup Place? - **Seller:** [The Signup Place](https://www.g2.com/sellers/the-signup-place) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of The Signup Place? **["Why use The Signup Place?"](https://www.g2.com/survey_responses/the-signup-place-review-8356768)** **Rating:** 5.0/5.0 stars _— Verified User in Transportation/Trucking/Railroad_ [Read full review](https://www.g2.com/survey_responses/the-signup-place-review-8356768) ### [Touchwork Platform](https://www.g2.com/products/touchwork-platform/reviews) Touchwork offers a platform of customer feedback and audit solutions to help reduce risk, increase revenue and improve customer experience. In addition, Touchwork offers an allergy ordering solution that was developed based on customer feedback. Touchwork's platform is completely customizable and offers the following solutions: TxtTapScan&Tell (TxtandTell) - All-in-one real-time feedback solution that simplifies customer feedback. Using cell phones, tablets or PCs – customers can provide in-the-moment feedback, quickly and easily. Analytics allow you to identify likes and dislikes, needs and wants and flag any problems or requests in real-time. The solution can be accessed by text messaging, mobile web using easycode.com URLs or QR codes, email, NFC and social media. End users can respond easily to customers at the touch of a button with the option of GPT AI functionality for data analysis. ShowandTell - This is a complementary solution to TxtandTell to drive ongoing engagement and feedback. It allows you to showcase selected comments and management responses on digital signage. Students can see what others have to say and using images, GIFs, etc management can create a highly interactive experience. ShopandTell - Mystery Shopping Solution that enables you to track the performance of your operations, by emulating and measuring the customer experience and ensuring compliance with standards and procedure. All the steps to manage this process in-house are automated, with results available in real time. SurveyIT - White glove online survey solution connects seamlessly with our other solutions and eliminates the need for a third-party survey tool. Survey results are linked to campus locations to monitor trends over time and all of your customer feedback data is centralized on a single platform. Any type of survey can be created from simple to sophisticated, providing all the survey capabilities you need to solicit powerful customer feedback to make data-driven decisions. RequestIt - In-room notification that allows your customers to alert you of issues in conference rooms, event spaces, hotel rooms, etc. By scanning a QR code, customers can quickly alert IT, Facilities, Catering, House Keeping, etc. of an issue that needs to be resolved immediately. Not only will teams be notified but all data is tracked so repetitive issues can be addresses more strategically. OrderIt -a mobile food ordering solution designed to provide a safe, seamless, and stress-free dining experience for students, staff, and faculty with allergies and specialized dietary requirements. The app features a customizable allergy menu that automatically filters items at an ingredient level based on individual allergies, offering multiple safe options to choose from. Orders are printed with detailed information about allergens, special instructions, and product codes for added safety. MarketIt - Outbound marketing platform designed for mass texting and SMS campaigns. It allows you to engage customers or staff instantly and at scale, ensuring your messages are seen where they’re most likely to be read—on mobile devices. With SMS open rates as high as 98% compared to just 18% for emails, MarketIT delivers efficient, effective communication, helping you promote deals, announce events, and share important updates with ease. FIxIt -Make sure your everyday areas are clean, well maintained, and functional with Touchwork’s FixIT problem reporting solution. Don’t wait for little issues to evolve into significant ones that affect many people, increase liability and risk, and negatively influence the customer experience (CX)! FixIT allows users to report problems on the spot using their mobile phones by sending a text message or filling out a simple web form. Plus, with AI Insights you’re able to identify common issues, recurring patterns, and areas needing attention. CheckIT i- Inspections and assessment solution that makes your inspection process smooth and effective. It is a flexible, multi-channel solution for collecting, monitoring, and analyzing inspection data. It provides you with real-time information that can be acted upon immediately in a variety of ways: activating alerts, triggering business processes, and making and implementing executive decisions, just to name a few. GrabandTell - Product feedback solution that accelerates your ability to gather customer feedback on new or beta products. When you introduce a new product or want to test a potential new offering, timely and accurate customer feedback is essential to bringing anything new to market. Touchwork’s GrabandTell solution streamlines the product feedback process, allowing you to know whether your consumers like or dislike a product – or any component of it. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Touchwork Platform? - **Has the product been a good partner in doing business?:** 5.0/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 6.7/10 (Category avg: 8.9/10) - **Data Exporting:** 10.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Touchwork Platform? - **Seller:** [Touchwork,LLC](https://www.g2.com/sellers/touchwork-llc) - **Year Founded:** 2003 - **HQ Location:** San Diego, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=abbb934c9f90d2c47d72bbae574473b782cc737228111f2427d6d9bc9da90c53&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftouchwork&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About Touchwork Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **real-time customer support** of Touchwork Platform, enhancing their service efficiency and user experience. - Users praise the **quick response time** of Touchwork Platform, enhancing their ability to deliver timely customer support. ##### Cons - Users find the **user interface not intuitive** , hindering usability and requiring improvement in communication skills. - Users find the **user interface lacking** and suggest improvements in communication for a better experience. - Users note a **poor understanding** of the interface and communication skills, hindering effective usage of the Touchwork Platform. #### What Are Recent G2 Reviews of Touchwork Platform? **["Touchwork Platform: Revolutionizing Workflow Management"](https://www.g2.com/survey_responses/touchwork-platform-review-10446302)** **Rating:** 5.0/5.0 stars _— Dhruv M._ [Read full review](https://www.g2.com/survey_responses/touchwork-platform-review-10446302) **["Best provide real time customer feedback"](https://www.g2.com/survey_responses/touchwork-platform-review-10487095)** **Rating:** 4.5/5.0 stars _— Akash S._ [Read full review](https://www.g2.com/survey_responses/touchwork-platform-review-10487095) ### [Twentify](https://www.g2.com/products/twentify/reviews) Twentify is a consumer research company allowing brands to collect growth-focused insights by reaching half million consumers around the world. Using Twentify's mobile consumer panel, brands can learn their target audience's behavior and thoughts, and receive feedback on their products, and marketing and brand initiatives. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Twentify? - **Seller:** [Twentify](https://www.g2.com/sellers/twentify) - **Year Founded:** 2014 - **HQ Location:** Istanbul, TR - **Twitter:** @TwentifyCorp 201 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b71f41465e3bff1ae2ba1066c33574ab34b54b780e3a83c9ac99f9205ccb3e06&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftwentify&secure%5Burl_type%5D=linkedin_company_website) 27 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of Twentify? **["Excellent tool for the collection of information"](https://www.g2.com/survey_responses/twentify-review-2954949)** **Rating:** 5.0/5.0 stars _— Juana S._ [Read full review](https://www.g2.com/survey_responses/twentify-review-2954949) #### What Are G2 Users Discussing About Twentify? - [What is Twentify used for?](https://www.g2.com/discussions/what-is-twentify-used-for) ### [TYPO3 Quiz-Extension by coding.ms](https://www.g2.com/products/typo3-quiz-extension-by-coding-ms/reviews) The TYPO3 Quiz Extension lets you build custom quizzes, personality tests or self-assessments directly in the TYPO3 backend – no coding required. It’s ideal for e-learning platforms, content marketing, employee training or lead generation. You can define any number of questions and answers, assign point values, and optionally give feedback on whether an answer was correct. At the end of the quiz, a dynamic result is shown based on the total score – including a customizable text output per score range. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind TYPO3 Quiz-Extension by coding.ms? - **Seller:** [coding.ms](https://www.g2.com/sellers/coding-ms) - **Year Founded:** 2011 - **HQ Location:** Hamburg, DE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c86e2b9849fc419e0c4188cbcccf5ccca2241b481891721df8ebfb323fb79509&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcoding-ms-gmbh%2F&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of TYPO3 Quiz-Extension by coding.ms? **["Seamless Dynamic, Multi-Stage Quizzes Embedded Directly in TYPO3"](https://www.g2.com/survey_responses/typo3-quiz-extension-by-coding-ms-review-12887756)** **Rating:** 4.0/5.0 stars _— Nathan L._ [Read full review](https://www.g2.com/survey_responses/typo3-quiz-extension-by-coding-ms-review-12887756) ### [Vancery](https://www.g2.com/products/vancery/reviews) Vancery offers an all-in-one market research platform. Access and collaborate with your top users, customers, or industry professionals via paid surveys, one on one or group interviews, screen share, and direct messaging. Our advanced tools enable teams to gather data, identify trends, and double click on key points to gain contextual insights. Plus, all research data, transcripts and videos conducted on our platform can be archived and shared across your company. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate Vancery? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind Vancery? - **Seller:** [Vancery](https://www.g2.com/sellers/vancery) - **Year Founded:** 2018 - **HQ Location:** New York, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=1c645eaa40f7e0144cb5fbaef8a58134c7669465e07f3e5c2570bfbcf8bf3bd7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F33316246&secure%5Burl_type%5D=linkedin_company_website) 7 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Vancery? **["The best platform to network with experts"](https://www.g2.com/survey_responses/vancery-review-3738270)** **Rating:** 5.0/5.0 stars _— Cissy O._ [Read full review](https://www.g2.com/survey_responses/vancery-review-3738270) #### What Are G2 Users Discussing About Vancery? - [What is Vancery used for?](https://www.g2.com/discussions/vancery-what-is-vancery-used-for) - [What is Vancery used for?](https://www.g2.com/discussions/what-is-vancery-used-for) ### [VideoPeel](https://www.g2.com/products/videopeel/reviews) VideoPeel is a video interview software and UGC platform that helps businesses collect, analyze, and publish video content at scale—using a simple link. With no apps, logins, or scheduling required, VideoPeel makes it easy to capture authentic video from customers, candidates, employees, and partners anywhere in the world. From one link, users can submit video responses from any device in minutes—resulting in higher completion rates and faster insights. Unlike traditional video tools, VideoPeel goes beyond collection. The platform automatically organizes, tags, and analyzes video submissions—then transforms them into ready-to-use content with AI-generated captions, translations, titles, and descriptions. Companies use VideoPeel across departments to power: -Marketing & Growth – Collect video testimonials, reviews, and user-generated content (UGC) to increase conversions and ad performance -Recruiting & HR – Conduct asynchronous video interviews and candidate screenings at scale -Customer Experience & Support – Let customers submit videos for faster issue resolution and better service -Research & Insights – Capture qualitative video feedback and uncover trends with AI-powered analysis -Operations & Inspections – Collect video for remote inspections, verifications, and assessments Key capabilities include: -Frictionless video collection via a shareable link (no downloads or sign-ups required) -Customizable video surveys with multi-question prompts -Automated tagging, transcription, and AI-powered captions in multiple styles -Instant translation into multiple languages for global teams and audiences -Auto-generated video titles and descriptions for faster publishing and SEO -AI-powered insights including sentiment analysis, summaries, and clip generation -Built-in publishing tools including video libraries, carousels, and share pages -Automated rewards to increase participation -Enterprise-grade permissions, consent management, and integrations Trusted by over 10,000 companies, VideoPeel enables teams to collect 10x–100x more video while turning real people into scalable content, insights, and ready-to-publish assets that drive marketing, hiring, customer experience, and operational outcomes. **Average Rating:** 4.6/5.0 **Total Reviews:** 27 #### How Do G2 Users Rate VideoPeel? - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind VideoPeel? - **Seller:** [VideoPeel](https://www.g2.com/sellers/videopeel) - **Year Founded:** 2015 - **HQ Location:** Lehi, UT - **Twitter:** @vidpeel 43 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4c71f30e3769edb18a769dc5fa0417cccf3669d690e956b104c880324d7aa709&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvideopeel&secure%5Burl_type%5D=linkedin_company_website) 5 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 70% Small, 27% Medium #### What Do G2 Reviewers Say About VideoPeel? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **convenience** of VideoPeel for seamlessly collecting video testimonials and engaging with customers easily. - Users commend VideoPeel's **helpful customer support** , providing solutions that enhance confidence in using the software. - Users find VideoPeel to be **incredibly easy to use** , simplifying the collection of video testimonials effortlessly. - Users love the **easy video submission process** of VideoPeel, facilitating quick and hassle-free customer testimonials. - Users find VideoPeel's **helpful customer support** essential for effective setup and maximized use of the platform. ##### Cons - Users find it challenging to navigate **billing issues** and often struggle to get timely customer support. - Users find it challenging to access **support and live assistance** on VideoPeel, making the platform less user-friendly. - Users struggle with **poor customer support** , often finding it difficult to get help or talk to a representative. #### What Are Recent G2 Reviews of VideoPeel? **["Streamlined Video Testimonial Collection and Management"](https://www.g2.com/survey_responses/videopeel-review-11585334)** **Rating:** 5.0/5.0 stars _— Mark D._ [Read full review](https://www.g2.com/survey_responses/videopeel-review-11585334) **["Help when needed"](https://www.g2.com/survey_responses/videopeel-review-11174291)** **Rating:** 5.0/5.0 stars _— Janea B._ [Read full review](https://www.g2.com/survey_responses/videopeel-review-11174291) #### What Are G2 Users Discussing About VideoPeel? - [What is VideoPeel used for?](https://www.g2.com/discussions/what-is-videopeel-used-for) - 1 comment ### [Virto Polls for Microsoft Teams](https://www.g2.com/products/virto-polls-for-microsoft-teams/reviews) Engage your team, collect feedback, and make smarter decisions with Virto Polls in Microsoft Teams. Virto Polls makes feedback collection simple and seamless inside Microsoft 365, Outlook, and Microsoft Teams. Create polls in seconds with single choice, multiple choice, rating or open-text questions, and see real-time results with clear visualizations. The built-in Virto Polls Bot helps you launch and manage polls directly in chat. Key Features - Quick Poll Creation: Build single choice, multiple choice, or open-text polls in seconds. - Real-Time Results: Responses update instantly with visual charts to track trends at a glance. - Seamless Teams Integration: Create, share, and answer polls without leaving Microsoft Teams. - Virto Polls Bot: Your assistant for creating, sharing, and managing polls right inside chat. - Flexible Plans: Free version (5 polls per teant) or subscription with unlimited polls and private polls. - Simple Management: Easily upgrade, renew, or add users as your team grows. Use Cases: - Gathering feedback during meetings or workshops - Quick decision-making in daily standups - Running employee satisfaction or pulse surveys - Voting on team initiatives, priorities, or next steps - Capturing client or partner feedback directly in Teams **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Virto Polls for Microsoft Teams? - **Seller:** [VirtoSoftware](https://www.g2.com/sellers/virtosoftware) - **Year Founded:** 2009 - **HQ Location:** Los Angeles, US - **Twitter:** @VirtoSoftware 896 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d0238361056bf987b5f5a311458f377838ebe35317e2af2f339ea394531d4445&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvirtosoftware%2F&secure%5Burl_type%5D=linkedin_company_website) 15 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of Virto Polls for Microsoft Teams? **["Simplifies Feedback Collection, Easy Set-Up"](https://www.g2.com/survey_responses/virto-polls-for-microsoft-teams-review-12487281)** **Rating:** 4.0/5.0 stars _— Devin P._ [Read full review](https://www.g2.com/survey_responses/virto-polls-for-microsoft-teams-review-12487281) ### [VoteGenerator](https://www.g2.com/products/votegenerator/reviews) VoteGenerator is a privacy-first polling and survey platform built for teams who need fast, honest feedback — without making voters jump through hoops. Create any poll in seconds from the web or directly inside Slack with a single /poll command. No voter signup, no app install, no friction. Your team clicks a link and votes. That's it. With 8 poll types — multiple choice, ranked choice, anonymous, meeting availability, rating scale, RSVP, visual image polls, and dot voting — VoteGenerator covers every decision and survey scenario teams face. All 8 types are available on every plan. What sets VoteGenerator apart: AI poll generation (/poll ai) — describe what you want in plain English and AI writes a professional poll with balanced options in under a second. The only Slack poll app with this capability. True anonymous mode — anonymity is enforced server-side, not just hidden from the channel. Nobody can trace a vote back to a voter, not even admins. Essential for honest eNPS, mood checks, and performance feedback. Scheduled recurring polls — set a standup to fire every Monday at 9am, a mood check every Friday at 4pm. Auto-closes, posts results, and tracks week-over-week trends automatically. HR teams use this to catch morale shifts before they become real problems. Full web platform, polls created in Slack have a full web dashboard. Create on the web and share in Slack, embed on a website, or distribute via QR code. Everything syncs. Flat-rate pricing — one price for your whole team regardless of size. No per-seat fees. Significantly cheaper than per-user alternatives at scale. VoteGenerator is used by HR and People Ops teams running employee engagement surveys, engineering managers running async standups and sprint retros, agencies managing polls across multiple client workspaces, and team leads who just need a fast decision without a 47-message thread. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind VoteGenerator? - **Seller:** [VoteGenerator](https://www.g2.com/sellers/votegenerator) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Are Recent G2 Reviews of VoteGenerator? **["Simple, Dependable, and Time-Saving Workflow"](https://www.g2.com/survey_responses/votegenerator-review-12956193)** **Rating:** 4.5/5.0 stars _— Carlos Andres L._ [Read full review](https://www.g2.com/survey_responses/votegenerator-review-12956193) ### [Voxaly](https://www.g2.com/products/voxaly/reviews) VOXALY is a company specialised in the organization of elections by offering electronic voting system to its customers. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Voxaly? - **Seller:** [Voxaly](https://www.g2.com/sellers/voxaly) - **Year Founded:** 2006 - **HQ Location:** Saint-Herblain, FR - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ec28b83b754c8ce60372e119b7b44accc4a0fbfe7eab9a34baf51e471297156&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoxaly&secure%5Burl_type%5D=linkedin_company_website) 73 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of Voxaly? **["My experience was extremely good. I would recommend my collegues to use voxaly."](https://www.g2.com/survey_responses/voxaly-review-4297992)** **Rating:** 5.0/5.0 stars _— Abubakar F._ [Read full review](https://www.g2.com/survey_responses/voxaly-review-4297992) #### What Are G2 Users Discussing About Voxaly? - [What is Voxaly used for?](https://www.g2.com/discussions/what-is-voxaly-used-for) ### [VoxApp](https://www.g2.com/products/voxapp/reviews) VoxApp delivers AI-powered voice assistants designed to transform everyday business conversations into actionable outcomes. ‍With multilingual support, seamless integrations, and intelligent automation, we streamline operations, enhance customer experiences, and drive growth across industries - helping businesses work smarter, not harder. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate VoxApp? - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.9/10) - **Question Types:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind VoxApp? - **Seller:** [VoxApp](https://www.g2.com/sellers/voxapp) - **Year Founded:** 2025 - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c8647626ff073ca66462da262db3e8eeb42b32c6656a63c4bd5158e70036673f&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvoxapp-ai&secure%5Burl_type%5D=linkedin_company_website) 2 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of VoxApp? **["Easy to Navigate and Makes Workflow Simple"](https://www.g2.com/survey_responses/voxapp-review-13100530)** **Rating:** 5.0/5.0 stars _— Kathy S._ [Read full review](https://www.g2.com/survey_responses/voxapp-review-13100530) ### [WinifyAI](https://www.g2.com/products/winifyai/reviews) Winify AI is an AI-powered RFP response platform that helps small and mid-sized proposal teams generate high-quality responses to narrative Requests for Proposals (RFPs) in minutes instead of days. Teams upload an RFP along with their past proposals, case studies, policies, and internal documentation. Winify AI automatically extracts requirements and questions from the document, organizes them into a structured compliance matrix, and generates draft responses grounded in the company’s existing content. Winify AI is designed specifically for narrative-style RFPs and RFIs commonly used by service businesses, including consulting firms, IT services companies, software vendors, and engineering firms. Key capabilities include: - AI-powered response drafting based on company documentation - Automatic RFP question and requirement extraction - Compliance matrix generation to track response completion - Knowledge hub for storing reusable proposal content - Collaborative editing and approvals - Export to Word, Excel, or PDF for final submission Instead of manually rewriting proposal answers for each bid, teams can generate a first draft instantly, review and refine it collaboratively, and deliver complete proposals much faster. Winify AI is built for lean proposal teams that regularly respond to RFPs but do not want the complexity or cost of traditional enterprise proposal management tools **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate WinifyAI? - **Question Types:** 8.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind WinifyAI? - **Seller:** [Leosh Solutions](https://www.g2.com/sellers/leosh-solutions) - **HQ Location:** N/A - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=703521ba2ee44947831acb59fab716ec549b16fba05dfd704c409f28aa97cbd5&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fwinifyai&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of WinifyAI? **["Smart AI assistant that actually improves workflow and productivity."](https://www.g2.com/survey_responses/winifyai-review-11376392)** **Rating:** 4.0/5.0 stars _— Harsh S._ [Read full review](https://www.g2.com/survey_responses/winifyai-review-11376392) ### [Workbooks GatorSurvey](https://www.g2.com/products/workbooks-gatorsurvey/reviews) GatorSurvey allows you to easily build surveys using a drag and drop editor. With a variety of question types and customisation options, you can create any survey for any audience. It’s the ideal tool for marketers who want genuine feedback from their employees, customers and prospects. From customer satisfaction to pre/post/live events attendee feedback, from employee engagement to market research, you can choose the question type, logic and a variety of page options to create your own custom survey and get the actionable insight you need to make better decisions and drive your business forward. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Workbooks GatorSurvey? - **Seller:** [Workbooks](https://www.g2.com/sellers/workbooks) - **Year Founded:** 2009 - **HQ Location:** Reading, Berkshire - **Twitter:** @Workbooks 2,702 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9d79783bcf88166402cb5cea759d7a4f8bf066bc96806c6d2280bdda33f6abd0&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F225937%2F&secure%5Burl_type%5D=linkedin_company_website) 65 employees on LinkedIn® - **Phone:** +44 (0) 118 3030 100 #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Workbooks GatorSurvey? **["On point survey taker with excellent UI"](https://www.g2.com/survey_responses/workbooks-gatorsurvey-review-4919138)** **Rating:** 4.5/5.0 stars _— Vepakshi Reddy K._ [Read full review](https://www.g2.com/survey_responses/workbooks-gatorsurvey-review-4919138) #### What Are G2 Users Discussing About Workbooks GatorSurvey? - [What is Workbooks GatorSurvey used for?](https://www.g2.com/discussions/what-is-workbooks-gatorsurvey-used-for) ### [Worthix](https://www.g2.com/products/worthix/reviews) Worthix is the first and only conversation-based AI technology tool for customer decision intelligence that powers one-on-one conversations with customers, in any language and at any scale, to identify the exact reason behind a purchase decision. Unlike other intelligence companies that use lengthy, outdated survey methodologies, the Worthix platform uses conversations to empathetically connect with customers one-on-one and adapt to focus on what they care most about as the dialogue progresses. By prioritizing the customer voice, Worthix quickly uncovers the non-intuitive drivers behind what makes a purchase decision “worth it” to customers. Worthix then delivers rich, actionable customer insights that enable brands to rank their top investment priorities and provide a universally positive experience to customers in any location around the world. **Average Rating:** 4.5/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Worthix? - **Seller:** [Worthix Corp](https://www.g2.com/sellers/worthix-corp) - **Year Founded:** 2015 - **HQ Location:** Atlanta, US - **Twitter:** @worthix 2,295 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=df0e571e93f431f04140e78ffef684f0bf83eefda7d9ccfd64f26ee540cc83dc&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fworthix%2F&secure%5Burl_type%5D=linkedin_company_website) 23 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Large #### What Are Recent G2 Reviews of Worthix? **["You can make better financial decisions"](https://www.g2.com/survey_responses/worthix-review-2959996)** **Rating:** 4.5/5.0 stars _— Juana S._ [Read full review](https://www.g2.com/survey_responses/worthix-review-2959996) #### What Are G2 Users Discussing About Worthix? - [What is Worthix used for?](https://www.g2.com/discussions/what-is-worthix-used-for) ### [Yay! Forms](https://www.g2.com/products/yay-forms/reviews) Yay! Forms is an online platform designed to help users create personalized surveys, quizzes, and forms efficiently. By leveraging artificial intelligence, it transforms collected data into valuable insights, streamlining the decision-making process. The platform caters to a diverse range of applications, making it suitable for marketing teams, product managers, customer success teams, and human resources departments. For marketing teams, Yay! Forms offers tools optimized for lead capture. Users can design forms that not only gather information but also integrate seamlessly with existing marketing tools. This integration allows for the enrichment of lead data and the creation of highly targeted email sequences. Additionally, the platform provides features to capture incomplete form submissions, enabling teams to recover potential leads who did not finish the form. By analyzing where respondents drop off, marketers can refine their forms to improve conversion rates. Product teams can utilize Yay! Forms to collect user feedback effectively. The platform supports embedding forms in various ways, including widgets that remain accessible without disrupting the user experience. This approach encourages more responses, providing valuable insights into user sentiments. Real-time analysis of this feedback allows product managers to make immediate adjustments, enhancing user satisfaction. Customer success teams can leverage Yay! Forms to prevent customer churn by identifying at-risk users early. The platform's AI-powered insights and advanced sentiment analysis help detect dissatisfaction promptly. By tracking metrics like the Net Promoter Score (NPS), teams can monitor customer loyalty over time. Customizable cancellation forms allow for tailored responses to specific user concerns, such as offering discounts or alternative plans to those citing price as a reason for leaving. Human resources departments can streamline their processes using Yay! Forms. The platform facilitates the creation of quick and easy-to-complete forms suitable for onboarding surveys, exit interviews, performance reviews, and employee sentiment surveys. This efficiency reduces the need for repeated follow-ups and enhances the overall HR workflow. Yay! Forms also offers extensive customization options. Users can adjust the design of their forms to align with their brand identity, including adding logos, images, and videos. The platform supports advanced embedding options, such as pop-ups, sliders, and side tabs, ensuring that forms are accessible in various formats. Additionally, Yay! Forms provides integrations with tools like Google Analytics, Google Tag Manager, and Facebook Pixel, enabling comprehensive tracking and analysis of form performance. In summary, Yay! Forms is a versatile platform that empowers users to create high-converting forms tailored to their specific needs. Its AI-driven insights, extensive customization options, and seamless integrations make it a valuable tool for enhancing data collection and analysis across various departments. **Average Rating:** 5.0/5.0 **Total Reviews:** 1 #### Who Is the Company Behind Yay! Forms? - **Seller:** [Yay! Forms](https://www.g2.com/sellers/yay-forms) - **Year Founded:** 2022 - **HQ Location:** Orlando, US - **LinkedIn® Page:** [linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a7a0f639d935d7766790e1c483032c6ab4c75b7b8824f17d1f7a5c6e1e6aeec5&secure%5Burl%5D=https%3A%2F%2Flinkedin.com%2Fcompany%2Fyayforms&secure%5Burl_type%5D=linkedin_company_website) 4 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Medium #### What Are Recent G2 Reviews of Yay! Forms? **["Powerful Conversational Surveys with AI-Driven Analytics and Deeper Audience Insights"](https://www.g2.com/survey_responses/yay-forms-review-13110295)** **Rating:** 5.0/5.0 stars _— Letso Daniel P._ [Read full review](https://www.g2.com/survey_responses/yay-forms-review-13110295) ### [YourOpinion](https://www.g2.com/products/youropinion/reviews) YourOpinion.is is a free, instant survey tool that lets you create and share surveys in seconds with no signup required. Just write your questions, share the generated link, and start collecting unlimited responses right away. Its open, text-based survey format makes it easy to edit surveys offline or create them with your favourite AI tools. **Average Rating:** 4.0/5.0 **Total Reviews:** 1 #### How Do G2 Users Rate YourOpinion? - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.9/10) #### Who Is the Company Behind YourOpinion? - **Seller:** [Stackables Cloud](https://www.g2.com/sellers/stackables-cloud) - **HQ Location:** N/A - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website) 1 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 100% Small #### What Do G2 Reviewers Say About YourOpinion? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of YourOpinion, enjoying its modern interface that simplifies interactions. - Users love the **intuitive interface** of YourOpinion, praising its ease of use and modern design. - Users appreciate the **good and modern interface** of YourOpinion, finding it easy to use and navigate. ##### Cons - Users find the **limited features** of YourOpinion lacking, as few updates do not enhance their experience significantly. #### What Are Recent G2 Reviews of YourOpinion? **["Modern, User-Friendly Interface That’s Easy to Use"](https://www.g2.com/survey_responses/youropinion-review-12153642)** **Rating:** 4.0/5.0 stars _— Steven R._ [Read full review](https://www.g2.com/survey_responses/youropinion-review-12153642) - [‹ Prev‹ Prev](/categories/survey?1f4bf81d_page=2&order=g2_score&page=35#product-list) - [1](/categories/survey?1f4bf81d_page=2&order=g2_score#product-list) - [2](/categories/survey?1f4bf81d_page=2&order=g2_score&page=2#product-list) - … - [32](/categories/survey?1f4bf81d_page=2&order=g2_score&page=32#product-list) - [33](/categories/survey?1f4bf81d_page=2&order=g2_score&page=33#product-list) - [34](/categories/survey?1f4bf81d_page=2&order=g2_score&page=34#product-list) - [35](/categories/survey?1f4bf81d_page=2&order=g2_score&page=35#product-list) - 36 - [37](/categories/survey?1f4bf81d_page=2&order=g2_score&page=37#product-list) - [38](/categories/survey?1f4bf81d_page=2&order=g2_score&page=38#product-list) - [Next ›Next ›](/categories/survey?1f4bf81d_page=2&order=g2_score&page=37#product-list) Spotlight Categories [Online Backup Software](https://www.g2.com/categories/online-backup) [Electronic Data Interchange (EDI) Software](https://www.g2.com/categories/electronic-data-interchange-edi) [Digital Adoption Platforms](https://www.g2.com/categories/digital-adoption-platform) [CPQ Software](https://www.g2.com/categories/cpq) [Live Chat Software](https://www.g2.com/categories/live-chat) Similar Categories - [Team Collaboration](/categories/team-collaboration) - [Other Collaboration](/categories/other-collaboration) - [Agentic AI Browser](/categories/agentic-ai-browser) - [AI Meeting Assistants](/categories/ai-meeting-assistants) - [AI Presentation Tools](/categories/ai-presentation-tools) - [Audio Conferencing](/categories/audio-conferencing) - [Board Management](/categories/board-management) - [Bookmark Manager](/categories/bookmark-manager) - [Browser](/categories/browsers) - [Business Scheduling](/categories/business-scheduling) - [Calendar](/categories/calendar-software) - [Cloud PBX Platforms](/categories/cloud-pbx-platforms) - [Collaborative Research Writing Tools](/categories/collaborative-research-writing-tools) - [Decision-Making](/categories/decision-making) - [Digital Adoption Platform](/categories/digital-adoption-platform) [Browse Survey Themes](/categories/survey/themes) ![Neeraja Prakash](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neeraja Prakash") NP Researched and written by [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash) Updated March 7, 2025 Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable Show More * * * ## How Do You Choose the Right Survey Software? ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams.