# Symba Reviews **Vendor:** Symba **Category:** [Onboarding Software](https://www.g2.com/categories/onboarding-software) **Average Rating:** 4.3/5.0 **Total Reviews:** 2 ## About Symba Meet Symba - a new hire readiness platform that automates and gamifies pathways for onboarding and career mobility. Employers like CVS Health, Roche & Genentech use Symba to streamline talent workflows, monitor risks, and address issues in real-time for their new hires and early careers. Symba's AI-driven approach has helped accelerate time-to-productivity by over 57% and reduced early turnover by up to 21%. ## Symba Pros & Cons **What users like:** - Users praise Symba for its **phenomenal customer support** and responsiveness, enhancing their experience with the platform. (2 reviews) - Users value the **quick setup** of Symba, benefiting from an intuitive platform that enhances user experience and support. (2 reviews) - Users value the **branding customization** of Symba, appreciating its intuitive design and professional appearance for internships. (1 reviews) - Users value the **comprehensive features** of Symba, making it an ideal platform for managing early career hires. (1 reviews) - Users appreciate the **customization options** in Symba, enhancing collaboration and tailored experiences for early career hires. (1 reviews) - Users find Symba's **intuitive design** and professional look make it exceptionally easy to use and navigate. (1 reviews) - Users appreciate the **intuitive design and excellent support** of Symba, enhancing their experience in managing internship programs. (1 reviews) - Helpful (1 reviews) - Integrations (1 reviews) - Intuitive (1 reviews) **What users dislike:** - Users experience **integration issues** with Symba, particularly when connecting it to existing HR systems like Workday. (1 reviews) - Users face a **lack of integrations** with essential systems like Workday, leading to confusion for new hires. (1 reviews) - Users express frustration over the **lack of a mobile app** , limiting access and usability for managing projects on the go. (1 reviews) - Users note the **limited features** of Symba, particularly the absence of a mobile app and detailed project planning options. (1 reviews) - Users are frustrated by the **lack of a mobile app** which limits accessibility and project management capabilities. (1 reviews) ## Symba Reviews ### 1. User-Friendly Platform with Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Biotechnology | Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2024 **What do you like best about Symba?** Symba proved to be an effective tool for managing communications for our USA-based internship programs. What I liked best about Symba was the platform's intuitive design and professional look, which made it easy to use. Additionally, the Symba team was a highlight of the experience—they provided excellent support, hosted regular check-ins, and helped us explore new features to maximize the tool's potential. Their commitment to solving issues collaboratively ensured we always felt supported. **What do you dislike about Symba?** However, a key challenge for us was the lack of integration with our HR system, Workday. While this limitation stemmed from our company's internal constraints rather than Symba's capabilities, it caused some confusion for new hires about when to use Symba versus Workday. Overall, Symba is a great platform for communication management, but its effectiveness may depend on your ability to integrate it with other key systems. **What problems is Symba solving and how is that benefiting you?** One of the main challenges Symba helped us address was implementing and automating performance evaluations for our interns and their managers. With a population of over 500 interns annually, all starting on varying dates, managing evaluations manually had been a significant burden on our team. Symba's platform eliminated this complexity by automating the process at key intervals—beginning, mid-point, and end of the internship. This automation not only ensured timely evaluations but also saved our team substantial time and effort, allowing us to focus on providing a better overall experience for both interns and managers. ### 2. Great platform and incredible customer support! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** February 06, 2025 **What do you like best about Symba?** -Incredibly responsive and innotative product team, and phenomenal customer support. -The platform acts as a one-stop-shop for incoming early career hires/students -Works particularly well for companies who hire interns but do not grant them full access to internal systems (company email, shared folders, etc), as Symba allows for file sharing and project work within the tool **What do you dislike about Symba?** Symba does not have a mobile app The Project Management section of Symba is very high level, and limits the building of detailed project plans for interns. **What problems is Symba solving and how is that benefiting you?** Our internship programs are not a one size fits all, so we needed a tool that would allow us to group incoming interns according to office location, business department, etc. We then needed to communicate differently to each of those groups. Symba's journey and resource hubs provided the framework for these groups, and their group-specific communications/resources. - [View Symba pricing details and edition comparison](https://www.g2.com/products/symba/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A09%3A24+-0500&secure%5Bsession_id%5D=06312dc1-b40a-48be-b20a-09c9bf453a33&secure%5Btoken%5D=12f3cd24d216e1f3986021427a779f206376be3bc2a3c51dc6069a7b3b111322&format=llm_user) ## Symba Features **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Summarization **Agentic AI - Onboarding** - Autonomous Task Execution - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform Content** - Forms Library - E-Forms - E-Signature - Background Checks - Offer Letter Approvals - Offer Letter Templates **Community Building** - Member Profiles - Email & Notifications - Member Discovery - Member Referrals - Community Spaces - Paid Memberships - Multimedia Sharing - Courses **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Platform Additional Functionality** - Self-Service Portal - Automated Team Introductions - Compliance Training - Automated Onboarding Workflows - Onboarding Notifications **Community Improvement** - Gamification - Polls & Questions - Automation Rules **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Platform Data** - Time-to-Productivity Reporting - Onboarding Process Reporting - Visualization **Customer Analytics** - Community Insights - Community Engagement Analytics - Downloadable Reports - ROI Tracking **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Community Management** - Community Feeds & Discussions - Live Streaming - Chat & Messaging - Events Management - Admin Roles & Permissions **Recruiting and Onboarding** - Interview Scheduling - Onboarding **Agentic AI - Online Community Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Symba Alternatives - [Leapsome](https://www.g2.com/products/leapsome/reviews) - 4.8/5.0 (2,351 reviews) - [Personio](https://www.g2.com/products/personio/reviews) - 4.4/5.0 (811 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,387 reviews)