Best SMS Marketing Software - Page 28

How Many SMS Marketing Software Products Does G2 Track?

Total Products under this Category: 739

Category Stats (Nov 2026)

  • Average Rating: 4.51/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Netcapz (+5.26%) - Among all products in this category, Netcapz recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank SMS Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 97,000+ Authentic Reviews
  • 739+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for SMS Marketing Software

G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence

Highlighted products: Attentive, Insider One, Braze, Birdeye, SlickText, Klaviyo, Textedly, and Sinch Engage.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=braze&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=klaviyo&focus%5B%5D=textedly&focus%5B%5D=sinch-engage)

charles

charles is a conversational marketing software company helping brands make messaging an effective part of their marketing mix. Alongside email, social and paid media, channels such as WhatsApp and RCS enable two-way conversations that guide purchases and strengthen customer relationships. Our latest innovation, charles cowork, makes the platform faster and easier to use through chat and prompts. Teams describe their goals to build campaigns, audiences and automations, analyse performance and identify improvements. By combining account context, channel expertise and visual editing, charles cowork reduces manual setup time and costs while marketers retain control over publishing.

Average Rating: 4.8/5.0

Total Reviews: 29

How Do G2 Users Rate charles?

  • Has the product been a good partner in doing business?: 9.8/10 (Category avg: 9.1/10)

Who Is the Company Behind charles?

  • Seller: Charles
  • Year Founded: 2019
  • HQ Location: Berlin, DE
  • LinkedIn® Page: www.linkedin.com
    74 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Cosmetics, Apparel & Fashion
  • Company Size: 88% Small, 6% Medium

What Do G2 Reviewers Say About charles?

AI-generated summary from verified user reviews

Pros
  • Users praise the ease of use of Charles, highlighting its intuitive design and efficient navigation for enhanced productivity.
  • Users appreciate the effective customer engagement with Charles, enhancing communication and streamlining automation processes effortlessly.
  • Users rave about the responsive customer support from Charles, making their setup and experience significantly smoother.
  • Users appreciate the automation features of Charles, enhancing communication and streamlining processes for better results.
  • Users appreciate the business growth capabilities of Charles, enhancing communication and fostering new customer relationships effectively.
Cons
  • Users report buggy features that can disrupt experience, though most issues are resolved quickly.
  • Users experience occasional minor glitches with Charles, though most are quickly resolved, ensuring smooth usage.
  • Users find the service expensive, though some believe the investment is worth it if managed wisely.
  • Users feel that segmentation issues hinder their overall experience and suggest improvements for better functionality.
  • Users experience occasional minor glitches in Charles, though they are typically resolved quickly.

What Are Recent G2 Reviews of charles?

What Are G2 Users Discussing About charles?

ChatDaddy

Boost marketing performance and build better customer relationships by providing a more personal experience for you and your customers.

Average Rating: 5.0/5.0

Total Reviews: 1

Who Is the Company Behind ChatDaddy?

  • Seller: ChatDaddy
  • Year Founded: 2018
  • HQ Location: Hong Kong, HK
  • LinkedIn® Page: www.linkedin.com
    25 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Medium, 100% Small

What Are Recent G2 Reviews of ChatDaddy?

ChatDesq

ChatDesq is a WhatsApp Business API platform for Indian D2C brands. ₹0 platform fee, forever: every feature free; brands pay only per message. Built by Apporio Infolabs; formerly called Kontaktly. Teams get a shared team inbox with chat assignment, roles, private notes, @mentions and canned replies; broadcasts and campaigns sent from Meta-approved templates to customer segments, with delivery, read and reply tracking; no-code automation for chatbot flows and drip sequences triggered by keywords, tags or events; and an AI agent that answers from the brand's knowledge base and hands off to a human. There is no subscription, no setup fee and no per-seat charge, and team members are unlimited. Message charges come from a prepaid wallet. Developers get a REST API, webhooks and a Zapier app, and the team can reply from the iOS and Android apps.

Who Is the Company Behind ChatDesq?

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How it works

ChatFlow by Novynix

ChatFlow is a WhatsApp marketing and lead generation software developed by Novynix Technologies Private Limited, designed to enhance customer engagement and streamline communication for growing businesses. By integrating seamlessly with your existing WhatsApp Business number, ChatFlow automates responses, qualifies leads, and schedules appointments, all within a rapid setup time of approximately 20 minutes. One of the standout features of ChatFlow is its ability to deliver instant replies, responding to customer inquiries in under three seconds. This promptness is crucial, as studies indicate that 67% of customers tend to purchase from the business that replies first. By ensuring swift responses, ChatFlow helps businesses capture leads more effectively and reduce the risk of losing potential customers to competitors. Beyond rapid responses, ChatFlow employs artificial intelligence to automatically qualify leads. The AI agent engages with incoming inquiries, assesses their intent, and tags high-potential leads. This process ensures that your team focuses their efforts on prospects who are more likely to convert, thereby optimizing resource allocation and improving overall sales efficiency. Appointment scheduling is another integral component of ChatFlow. The system can autonomously book appointments based on customer preferences, integrating these schedules directly into your calendar. This automation reduces administrative workload and minimizes the chances of double bookings or missed appointments, enhancing the overall customer experience. ChatFlow is built with a no-code visual builder, allowing users to set up automation rules without any technical expertise. Businesses can define how the system responds based on keywords, time of day, or specific customer actions, providing a tailored communication strategy that aligns with their operational needs. Security is a priority for ChatFlow, with data encrypted both in transit and at rest. Operating through the official WhatsApp Business API, it ensures compliance with Meta's standards, providing a secure and reliable platform for business communications. Designed to cater to a diverse range of industries—including retail and e-commerce, real estate, healthcare, education, financial services, and professional services—ChatFlow offers scalable solutions to meet varying business requirements. Its AI capabilities are included from the entry-level plan, ensuring that even small businesses can leverage advanced automation without incurring significant costs. In summary, ChatFlow by Novynix Technologies Private Limited is a comprehensive solution for businesses seeking to enhance their WhatsApp communication. By automating responses, qualifying leads, and scheduling appointments, it enables businesses to operate more efficiently, improve customer engagement, and drive growth.

Who Is the Company Behind ChatFlow by Novynix?

Chato.pro Whatsapp Unified Dashboard

Chato.pro is a web-based WhatsApp inbox. One person can connect many WhatsApp numbers in one dashboard, and several people can sign in to the same Chato account to work the same number together. Connecting a number uses a QR code in the WhatsApp mobile app, the same family of flow as WhatsApp Web. Chato.pro is not the Meta Cloud API or official WhatsApp Business AP

Who Is the Company Behind Chato.pro Whatsapp Unified Dashboard?

Check This Out

Running a restaurant is tough.There simply isn’t enough time in the day to manage the finances, HR, chefs, and marketing so that your restaurant can succeed. Doing everything at the restaurant shouldn’t consume your life. You shouldn’t have to worry about marketing your restaurant on top of everything else. You should be able to focus your time and energy on creating exceptional dining experiences. This is where word of mouth marketing comes in. Our referral and text campaign software is designed to help businesses thrive in all seasons. - Check This Out clients generate a massive 17.5x return in gross sales for every $1 spent. - Our text messaging campaigns have a 98% open rate. - Our program allows you to quickly make, send, and schedule campaigns on the go. - You can easily track your success through our analytics dashboard and links embedded in campaigns.

Who Is the Company Behind Check This Out?

CHIIRP

Who Is the Company Behind CHIIRP?

  • Seller: CHIIRP
  • Year Founded: 2018
  • HQ Location: Lehi, US
  • LinkedIn® Page: www.linkedin.com
    36 employees on LinkedIn®

Citibot

AI-powered chat solutions built for government by people who know government. With Citibot’s smart text messaging, web chat, and interactive text alerts, governments can operate more efficiently and provide better customer service.

Who Is the Company Behind Citibot?

  • Seller: Citibot
  • Year Founded: 2016
  • HQ Location: Charleston, US
  • LinkedIn® Page: www.linkedin.com
    20 employees on LinkedIn®

Clickatell Chat Commerce Platform

Clickatell is a pioneer in mobile messaging and Chat Commerce innovations. The Clickatell Chat Commerce Platform enables brands to connect, interact and transact with consumers by providing innovative, intuitive conversational commerce journeys through the convenience of messaging, securely and at scale. Global brands use Clickatell’s trusted Chat Commerce Platform to reduce costs while maximizing value and elevating customer experiences across all stages of the consumer lifecycle. Clickatell is headquartered in the Bay Area and has offices in Canada, South Africa and Nigeria. Learn more at www.clickatell.com.

Average Rating: 4.3/5.0

Total Reviews: 2

How Do G2 Users Rate Clickatell Chat Commerce Platform?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Clickatell Chat Commerce Platform?

  • Seller: Clickatell
  • Year Founded: 2000
  • HQ Location: Downtown Redwood City, US
  • LinkedIn® Page: www.linkedin.com
    253 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 100% Small

What Are Recent G2 Reviews of Clickatell Chat Commerce Platform?

What Are G2 Users Discussing About Clickatell Chat Commerce Platform?

CM.com Mobile Marketing Cloud

CM.com's Mobile Marketing Cloud is the only omnichannel customer engagement solution that includes all mobile messaging channels like SMS and WhatsApp. This empowers marketers to create superior experiences that increase engagement and conversion.

Average Rating: 4.5/5.0

Total Reviews: 1

Who Is the Company Behind CM.com Mobile Marketing Cloud?

  • Seller: CM.com
  • Year Founded: 1999
  • HQ Location: Breda, Noord-Brabant
  • LinkedIn® Page: www.linkedin.com
    744 employees on LinkedIn®
  • Ownership: AMS: CMCOM
  • Total Revenue (USD mm): $152

Who Uses This Product?

  • Company Size: 100% Large

What Are Recent G2 Reviews of CM.com Mobile Marketing Cloud?

Colligso TextIn

Colligso enables businesses to grow profits by helping them to multiply customer visits using direct digital relationships. TextIn helps businesses to engage directly with customers using text messaging (SMS/ MMS) and landing pages. Benefits of TextIn * TextIn is well-integrated with popular apps and platforms capturing customer data. Increase opt-ins with our simple mobile opt-in protocol. * Reach customers using text/ picture messaging. Drive traffic from messages. * Use #hashtags for events and promotions. Create your own customer groups with #hashtag campaigns. Run text campaigns to target the hashtag groups. * Close sales, upsell, cross-sell and provide support using VideoChat (beta) * Message Open rate as high as 98%. Picture in a message is worth a thousand words. Cheaper than a postcard, more effective than an email.

Who Is the Company Behind Colligso TextIn?

Commons

Commons is high-volume messaging infrastructure for political campaigns, public offices, agencies, and advocacy organizations. It brings broadcast messaging, peer-to-peer texting, and one-to-one conversations into a single platform. Teams can create and schedule campaigns, manage audiences and sending queues, handle replies and conversation history, and track delivery, clicks, replies, and opt-outs. Commons also includes suppression management, permissions, activity records, registration workflows, and quiet-hour controls for organizations operating high-volume messaging programs. Commons is designed for communications that require both scale and responsiveness. Campaigns can use it for fundraising, persuasion, voter education, mobilization, and event communication. Advocacy groups can coordinate supporter outreach, public offices can communicate with constituents, and agencies can manage multiple clients and use cases.

Who Is the Company Behind Commons?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated July 14, 2026