Use of the SMS channel mainly as a tool for live chat, so I can contact my client and even integrate a chatbot to do this for me, which is available as a tool on the platform. I also really liked the high variety of integrations that the platform has, allowing me to connect even to my Shopify account quickly, practically, and easily. Review collected by and hosted on G2.com.

The excess of information could be something much simpler, quicker, and straight to the point, with the addition of some informative videos on how to use the platform for some laypeople and better guidance in the use of the products. Review collected by and hosted on G2.com.