Top Free SMS Marketing Software - Page 6

How Many SMS Marketing Software Products Does G2 Track?

Total Products under this Category: 735

Category Stats (Nov 2026)

  • Average Rating: 4.51/5 The average rating of products in this category, based on all submitted ratings
  • Top Trending Product: Netcapz (+5.26%) - Among all products in this category, Netcapz recorded the largest rating increase compared to last month

Last updated: November 01, 2026

How Does G2 Rank SMS Marketing Software Products?

Why You Can Trust G2's Software Rankings:

  • 30 Analysts and Data Experts
  • 97,000+ Authentic Reviews
  • 735+ Products
  • Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

G2 Grid® for SMS Marketing Software

G2 Grid® for SMS Marketing Software plotting products by satisfaction and market presence

Highlighted products: Attentive, Insider One, Braze, Birdeye, SlickText, Klaviyo, Textedly, and Sinch Engage.

Underlying data: [Grid® JSON](https://www.g2.com/categories/sms-marketing/grids.json?focus%5B%5D=attentive&focus%5B%5D=insider-one&focus%5B%5D=braze&focus%5B%5D=birdeye&focus%5B%5D=slicktext&focus%5B%5D=klaviyo&focus%5B%5D=textedly&focus%5B%5D=sinch-engage)

TXT180

TXT180 is a text message marketing software that can be used to send sms messages to customers or other opt-in contact lists. This web-based software is easy to use from any computer, phone, tablet, etc. Customers use the TXT180 text blast software to keep their contacts updated with the latest information and special offers. TXT180 provides two-way text messaging so businesses can receive valuable feedback and build relationships with their clients. Our free trial offer allows everyone to try it at no cost and no credit card req'd. We offer affordable text message marketing software for the best prices and top level US based support. There are many benefits of using text messaging to communicate with your customers, clients, or members. Text messages have a 98% open rate and texting your customers allows you to reach them wherever they are, even on the go. Utilize text messaging to send specials, new products, appointment reminders, alerts, and more. Our users are typically small to medium size businesses and organizations looking to connect with their loyal followers as well as new customers or contacts. Popular customer types: - Retail outlets (online and brick & mortar) - Restaurants, Bars, Clubs - Church and youth groups - Real estate and insurance agents - Professional services such as accountants Types of messages sent to end-users: - Special offers, sales, marketing promos - Reminders for meetings, appointments, doctor visits. - Activity notices, daily devotionals, prayer requests. - Internal communications for corporations and organizations. - Two-way text messaging as well as keyword optin messaging.

Average Rating: 4.7/5.0

Total Reviews: 63

How Do G2 Users Rate TXT180?

  • Has the product been a good partner in doing business?: 9.4/10 (Category avg: 9.1/10)
  • Reporting: 8.6/10 (Category avg: 8.4/10)
  • Marketing Automation: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind TXT180?

  • Seller: TXT180
  • Year Founded: 2010
  • HQ Location: St. George, UT
  • LinkedIn® Page: www.linkedin.com
    2 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, President
  • Top Industries: Retail, Non-Profit Organization Management
  • Company Size: 71% Small, 28% Medium

What Are Recent G2 Reviews of TXT180?

What Are G2 Users Discussing About TXT180?

EnableX

EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade platform seamlessly integrates voice, video, and text messaging into web, desktop, and mobile applications through developer-friendly APIs and SDKs, ensuring effortless connectivity across channels and platforms, including SMS, WhatsApp, RCS, Instagram, and Facebook Messenger. Beyond traditional communications, EnableX enhances customer interactions with AI-powered solutions like FaceAI which offers real-time facial and emotion recognition, and Text-to-Speech (TTS) for natural, emotion-aware customer interactions. These advanced capabilities drive intelligent automation, personalised engagement, and richer conversational experiences. Trusted by telecom operators, enterprises, service providers, and system integrators worldwide, EnableX offers transparent pricing, flexible deployment options (public, private, or on-premise), and white-label solutions that provide businesses with full control over their communication infrastructure. With EnableX, businesses can focus on what matters most: delivering seamless, intelligent, and engaging customer interactions with ease and efficiency.

Average Rating: 4.6/5.0

Total Reviews: 170

How Do G2 Users Rate EnableX?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)

Who Is the Company Behind EnableX?

  • Seller: VCLOUDX
  • Year Founded: 2017
  • HQ Location: Singapore
  • LinkedIn® Page: www.linkedin.com
    43 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Information Technology and Services, Computer Software
  • Company Size: 52% Small, 31% Medium

What Do G2 Reviewers Say About EnableX?

AI-generated summary from verified user reviews

Pros
  • Users find EnableX to be easy to use, enabling quick development and deployment of applications with low code.
  • Users enjoy the easy integration of EnableX, facilitating seamless video and SMS services effortlessly.
  • Users value the easy integrations of EnableX, appreciating the straightforward API and SDK setup for seamless functionality.
  • Users commend the high video quality of EnableX, enhancing their communication experience with clarity and ease.
  • Users appreciate the easy setup of EnableX, allowing quick integration and seamless operation for video applications.
Cons
  • Users find the documentation lacking, suggesting it needs better structure and clarity for easier implementation.
  • Users find EnableX lacking in integrations and features, making it less versatile for comprehensive needs.
  • Users feel there is limited customization in EnableX, impacting the flexibility of integrating additional features.
  • Users experience audio issues during low network conditions, affecting the overall quality of calls and recordings.
  • Users express a need for missing features, such as background effects, chat options, and better support improvements.

What Are Recent G2 Reviews of EnableX?

What Are G2 Users Discussing About EnableX?

Gleantap

Gleantap is an AI-powered customer engagement, CRM, and marketing automation platform built for fitness, wellness, healthcare, retail, and entertainment businesses that want to grow faster, boost retention, and increase customer lifetime value. With Gleantap, you can automate the entire member journey — from first lead to loyal advocate — through behavior-based workflows, AI messaging, gamified experiences, and personalized loyalty programs. The platform unifies CRM, automation, communication, and loyalty into a single hub that helps your business drive customer engagement, referrals, and repeat visits across multiple locations — even while you sleep. Key Features - All-in-One CRM – Manage leads, members, and conversations across SMS, email, and chat. - Marketing Automation – Create behavior-driven workflows to nurture leads and retain customers. - AI-Driven Messaging – Send personalized, timely communication powered by artificial intelligence. - Gamification & Loyalty – Reward engagement with points, tiers, badges, and rewards that motivate members to come back more often. - Omnichannel Communication – Reach customers wherever they are: text, email, Facebook, Instagram, WhatsApp, web chat, and Google Business Messages. - Reputation & Referrals – Automatically collect reviews and generate referrals from your happiest customers across business locations. - Analytics & Dashboards – Measure performance with deep insights into conversions, retention, and campaign ROI. Why Businesses Choose Gleantap - Built for fitness, wellness, healthcare, retail, and entertainment businesses - Proven to deliver 2× higher sales conversions and 25% better retention - Helps build member loyalty and gamified engagement with personalized campaigns - Trusted by leading brands like Planet Fitness, RockBox Fitness, and F45 - Replaces multiple tools with one unified customer engagement platform

Average Rating: 4.5/5.0

Total Reviews: 19

How Do G2 Users Rate Gleantap?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Reporting: 8.2/10 (Category avg: 8.4/10)
  • Marketing Automation: 8.8/10 (Category avg: 8.8/10)

Who Is the Company Behind Gleantap?

  • Seller: Gleantap
  • Year Founded: 2018
  • HQ Location: Austin, US
  • LinkedIn® Page: www.linkedin.com
    17 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Health, Wellness and Fitness
  • Company Size: 63% Small, 32% Medium

What Do G2 Reviewers Say About Gleantap?

AI-generated summary from verified user reviews

Pros
  • Users love the automation features in Gleantap, praising their effectiveness and ease of use for campaigns.
  • Users love the automation capabilities of Gleantap, facilitating seamless customer journeys and effective drip campaigns.
  • Users praise the exceptional customer support of Gleantap, noting their responsiveness and dedication to client success.
  • Users appreciate the ease of use of Gleantap, streamlining communication and enhancing work efficiency effectively.
  • Users highlight the easy-to-use automation and effective campaigns of Gleantap, enhancing member communication and engagement.
Cons
  • Users face a steep learning curve during onboarding and training, making setup and navigation frustrating.
  • Users face a difficult setup process with Gleantap, experiencing a steep learning curve and clunky onboarding.
  • Users face a difficult learning curve with Gleantap, making onboarding and training a frustrating experience.
  • Users find the form setup process quite clunky, making campaign creation feel challenging and unintuitive.
  • Users experience software glitches during updates, causing disruptions and requiring patience to navigate the platform effectively.

What Are Recent G2 Reviews of Gleantap?

What Are G2 Users Discussing About Gleantap?

AI can help you find the answers. G2 helps you trust them.

Connect G2 to Claude or ChatGPT for answers grounded in G2's trusted reviews, comparisons, and pricing from real user insights.

How it works

Mobile Text Alerts

Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters most. Drive sales, send alerts, and increase engagement easily and affordably. We’re trusted by 20,000+ companies including leaders like Roblox, Yeti, Yamaha, Toyota, Chick-fil-A, and more. Why? Our platform is intuitive and powerful, our pricing can’t be beat, and our customer service is top-of-the-line (we don’t do bots here, ever). We make it easy to get set up - you’ll be able to send your first text in under 5 minutes from our user-friendly online platform or mobile app. Sign up now for a 14-Day Free Trial. To learn more about Mobile Text Alerts or to request a demo, visit https://mobile-text-alerts.com.

Average Rating: 4.6/5.0

Total Reviews: 70

G2 Deal: 50% off Basic Plan for 1st Month

Choose the Basic Plan (500 messages/month) and get 50% off your first month!

Price: ~~$25/month~~ → $12.50/month

View this exclusive G2 deal

How Do G2 Users Rate Mobile Text Alerts?

  • Has the product been a good partner in doing business?: 9.7/10 (Category avg: 9.1/10)
  • Reporting: 8.7/10 (Category avg: 8.4/10)
  • API Integration: 8.8/10 (Category avg: 8.6/10)
  • Marketing Automation: 8.6/10 (Category avg: 8.8/10)

Who Is the Company Behind Mobile Text Alerts?

Who Uses This Product?

  • Top Industries: Non-Profit Organization Management, Religious Institutions
  • Company Size: 67% Small, 25% Medium

What Do G2 Reviewers Say About Mobile Text Alerts?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Mobile Text Alerts, making SMS communication simple and effective for everyone.
  • Users praise the automation features of Mobile Text Alerts, finding it an effective solution for mass texting needs.
  • Users appreciate the easy-to-use features of Mobile Text Alerts, enabling efficient communication with students effortlessly.
  • Users find Mobile Text Alerts to be affordable, providing effective solutions without compromising on functionality or usability.
  • Users praise the ease of use and advanced features of Mobile Text Alerts, making it ideal for instructors.
Cons
  • Users experience poor customer support initially, although some improvements have been noted over time.
  • Users find the difficult learning curve challenging, particularly those without a marketing background, despite helpful support.
  • Users noted that initial slow customer support affected their experience, although improvements have been observed recently.
  • Users find the interface not intuitive, requiring support for better understanding of the product's components.
  • Users find the interface design confusing, requiring support for better understanding and usability of the product.

What Are Recent G2 Reviews of Mobile Text Alerts?

What Are G2 Users Discussing About Mobile Text Alerts?

Octopush

Octopush | SMS sending platform: The quick and easy solution to send A2P messages worldwide in seconds. Octopush offers easy to use SMS sending solutions at the cutting edge of technology, adapted to all types of public. Octopush can address the challenges of SMS messaging for everyone, from SMEs to large groups, from marketing departments to communication agencies and IT companies. OTP: One time password prebuilt system SMS 2.0: SMS with a dedicated landing page builder. Database Renting: to grow your audience and generate more leads. Voice SMS: for delivering vocal SMS. HLR Lookup: Validate a mobile line in real-time. Virtual Numbers: Mobile number rental for sending and receiving SMS. API for Devs: Send and track your SMS easily with the Octopush.

Average Rating: 4.6/5.0

Total Reviews: 27

How Do G2 Users Rate Octopush?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Reporting: 8.9/10 (Category avg: 8.4/10)
  • API Integration: 9.2/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Octopush?

Who Uses This Product?

  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 93% Small, 7% Medium

What Are Recent G2 Reviews of Octopush?

What Are G2 Users Discussing About Octopush?

TextMarks

TextMarks is an SMS service that gives businesses the power to instantly reach their audience directly on their mobile phones. TextMarks’s text messaging platform makes it easy to send and schedule mass texts, distribute information and capture leads via SMS. Since 2006, TextMarks reliable and trusted SMS platform has enabled thousands of customers to grow their business, increase customer and employee engagement and deliver timely information to more than 10 million users in the U.S. SMS Products include: -SMS Marketing -Mass Text Messaging -Text-for-Info -SMS Lead Generation -SMS for Internal Communications

Average Rating: 4.5/5.0

Total Reviews: 29

How Do G2 Users Rate TextMarks?

  • Has the product been a good partner in doing business?: 6.7/10 (Category avg: 9.1/10)
  • Reporting: 9.5/10 (Category avg: 8.4/10)
  • API Integration: 8.9/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind TextMarks?

Who Uses This Product?

  • Top Industries: Marketing and Advertising
  • Company Size: 57% Medium, 40% Small

What Do G2 Reviewers Say About TextMarks?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of TextMarks, making campaign management and tracking straightforward and efficient.
  • Users appreciate the marketing efficiency of TextMarks, benefiting from automated and easily tracked SMS campaigns.
  • Users find it easy to track SMS campaigns, benefiting from automated scheduling and a user-friendly dashboard.
  • Users love the automation of scheduled campaigns, making marketing processes simpler and more efficient.
  • Users love the automated scheduling for campaigns, making management and tracking effortless and efficient.
Cons
  • Users feel that TextMarks would benefit from additional features, such as email, to enhance its functionality.
  • Users feel that TextMarks lacks missing features like email options, impacting its appeal to some customers.

What Are Recent G2 Reviews of TextMarks?

What Are G2 Users Discussing About TextMarks?

Zoho Marketing Automation

Zoho Marketing Automation is an all-in-one marketing automation platform trusted by over 100K+ users worldwide to simplify and automate campaigns across multiple channels like, email, SMS, WhatsApp, social media, and webpages. With built-in analytics, lead scoring, attribution, and a marketing planner, Zoho Marketing Automation enables teams to execute smarter, nurture better, and convert faster. Highlights of Zoho Marketing Automation 1. Build multichannel customer journeys across email, SMS, WhatsApp, social media, and webpages. 2. Visually map, launch, and automate complex multichannel campaigns using drag-and-drop functionality. 3. Measure and optimize how your journeys are performing with advanced analytics that track website behavior, lead attribution, lead path tracing, and more. 4. Simplify lead-to-revenue conversion by replacing manual guesswork with automated, rule-based scoring and nurturing systems. 5. Schedule, organize, and track all your campaign activities in one place for smoother, on-time execution with ZMA's built-in Marketing Calendar. 6. Automate ecommerce tasks like abandoned cart reminders and confirmations, sync your store data using integration platforms, and leverage these workflows to increase sales, cut costs, and improve customer experience. Zoho Marketing Automation helps businesses manage and automate their entire marketing journeys from lead generation to revenue. It unifies data, supports multichannel engagement across email, SMS, WhatsApp, social media, and webpages, and simplifies campaign creation with a drag-and-drop builder. With website analytics, lead scoring, attribution insights, and a built in marketing planner, teams can optimize performance. Ecommerce brands can also automate follow-ups, recover abandoned carts, and boost sales with AI-driven product recommendations. Experience unified marketing, automation, and analytics—all in one platform. Sign up today and turn your marketing automation investment into measurable growth.

Average Rating: 4.2/5.0

Total Reviews: 111

How Do G2 Users Rate Zoho Marketing Automation?

  • Has the product been a good partner in doing business?: 7.9/10 (Category avg: 9.1/10)
  • Reporting: 8.3/10 (Category avg: 8.4/10)
  • API Integration: 10.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Zoho Marketing Automation?

  • Seller: Zoho
  • Year Founded: 1996
  • HQ Location: Austin, TX
  • LinkedIn® Page: www.linkedin.com
    30,913 employees on LinkedIn®
  • Phone: +1 (888) 900-9646

Who Uses This Product?

  • Who Uses This: Marketing Manager
  • Top Industries: Marketing and Advertising, Computer Software
  • Company Size: 58% Small, 34% Medium

What Do G2 Reviewers Say About Zoho Marketing Automation?

AI-generated summary from verified user reviews

Pros
  • Users value the automation capabilities of Zoho Marketing Automation, enabling personalized follow-ups and seamless integration with sales tools.
  • Users value the ease of use of Zoho Marketing Automation, appreciating its intuitive setup and user-friendly controls.
  • Users appreciate the automation features of Zoho Marketing Automation, allowing for personalized follow-ups and effortless lead management.
  • Users value the automation efficiency of Zoho Marketing Automation, enhancing clarity and control across marketing efforts seamlessly.
  • Users value the intentional orchestration of follow-ups in Zoho Marketing Automation, enhancing user experience and engagement.
Cons
  • Users find the learning curve steep for Zoho Marketing Automation, making it challenging for beginners to navigate effectively.
  • Users often find poor customer support to be a significant drawback, impacting their overall experience with Zoho Marketing Automation.
  • Users find Zoho Marketing Automation not intuitive, as navigating complex workflows can be clunky and challenging.
  • Users find a steep learning curve in Zoho Marketing Automation, especially challenging for beginners without adequate tutorials.
  • Users experience a complex usability issue with Zoho, finding advanced features difficult to navigate and learn.

What Are Recent G2 Reviews of Zoho Marketing Automation?

What Are G2 Users Discussing About Zoho Marketing Automation?

SendHub

SendHub is a business SMS and voice platform that offers convenience, flexibility and all the features that today's modern businesses and organizations need to manage SMS marketing campaigns, customer support, dispatch and delivery and a wide range of other use cases, all within an easy-to-use web dashboard and mobile app. There's no hardware to install or configure - everything you need is included in your SendHub account.

Average Rating: 4.6/5.0

Total Reviews: 12

How Do G2 Users Rate SendHub?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)

Who Is the Company Behind SendHub?

  • Seller: SendHub
  • Year Founded: 2012
  • HQ Location: Pleasanton, US
  • LinkedIn® Page: www.linkedin.com
    3 employees on LinkedIn®

Who Uses This Product?

  • Company Size: 42% Medium, 33% Small

What Do G2 Reviewers Say About SendHub?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of messaging with SendHub, highlighting quick access to contacts and file attachments.
  • Users praise the ease of use of SendHub, highlighting its simple setup and well-documented integration options.
  • Users appreciate the easy integrations of SendHub, enhancing their experience with seamless connectivity to various platforms.
  • Users highlight the navigation ease of SendHub, making it simple to manage contacts and features efficiently.
  • Users commend the excellent analytics of SendHub, appreciating the well-designed features that meet their specific needs.
Cons
  • Users find the limited options of SendHub frustrating, wishing for support of more communication platforms like WhatsApp.
  • Users find the template issues in SendHub time-consuming, suggesting easier drag and drop functionality for groups.
  • Users point out the outdated design of SendHub, which detracts from an otherwise modern user experience.

What Are Recent G2 Reviews of SendHub?

What Are G2 Users Discussing About SendHub?

Ontraport

Ontraport is a CRM and marketing automation platform designed for small and mid-sized businesses that need to manage contacts, automate marketing and sales, process payments, and build web experiences from a single system. Core Value Proposition: Unlike point solutions that require businesses to integrate multiple tools, Ontraport centralizes customer data, marketing automation, sales pipelines, payment processing, and website management in one shared database. This unified architecture allows teams to create connected workflows across every stage of the customer lifecycle without relying on third-party integrations or custom development. Who Should Use Ontraport: Ontraport is built for marketing, sales and operations teams at established businesses that have outgrown entry-level tools but want an alternative to complex, high-cost enterprise platforms. Core Features and Capabilities: Ontraport's CRM and contact management gives teams a single shared customer record with unified contact history, segmentation, lead scoring, and visual sales pipelines. Marketing automation spans email and SMS with behavioral triggers, lead routing, and attribution reporting. Payments and ecommerce tools include order forms, upsells, subscriptions, declined transaction recovery, and a customer billing center. Dynamic CMS provides no-code tools for building websites, landing pages, membership sites, online courses, and customer portals. A shared inbox centralizes customer communications across channels for support and sales teams, while the AI Assistant runs inside automations to segment contacts, personalize messaging, and route communications automatically. Reporting and analytics tools track campaign performance, revenue attribution, and contact-level activity history. Integrations and Access: Ontraport integrates with third-party tools via API and Zapier and supports custom development through an open API. The platform is web-based and includes a mobile app for iOS and Android. Founded in 2006 and headquartered in California, Ontraport serves thousands of businesses across more than 60 countries.

Average Rating: 4.5/5.0

Total Reviews: 256

How Do G2 Users Rate Ontraport?

  • Has the product been a good partner in doing business?: 9.0/10 (Category avg: 9.1/10)

Who Is the Company Behind Ontraport?

  • Seller: Ontraport
  • Company Website:
  • Year Founded: 2006
  • HQ Location: Covina, CA
  • LinkedIn® Page: www.linkedin.com
    83 employees on LinkedIn®
  • Phone: +1 (855) 668-7276

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Professional Training & Coaching, Marketing and Advertising
  • Company Size: 92% Small, 5% Medium

What Do G2 Reviewers Say About Ontraport?

AI-generated summary from verified user reviews

Pros
  • Users praise the amazing customer support of Ontraport, highlighting its responsiveness and helpfulness with immediate assistance.
  • Users rave about Ontraport's amazing customer support, noting responsive and knowledgeable agents that enhance their experience.
  • Users appreciate the exceptional customer support of Ontraport, highlighting their responsiveness and effective assistance during setup.
  • Users find Ontraport to be very user-friendly, enhancing their experience with efficient CRM and intuitive setup assistance.
  • Users value the automation capabilities of Ontraport, streamlining their email marketing and client interaction tracking.
Cons
  • Users find the steep learning curve of Ontraport challenging, particularly with triggers and grouping contacts.
  • Users find the learning curve steep and interface not always intuitive, making navigation and features challenging at times.
  • Users find poor customer support frustrating, especially when dealing with issues like rigid refund policies and learning curves.
  • Users find Ontraport's rigid billing policy frustrating, particularly regarding refunds for unused services and automatic charges.
  • Users find managing triggers and groups confusing, complicating their experience despite liking other aspects of Ontraport.

What Are Recent G2 Reviews of Ontraport?

What Are G2 Users Discussing About Ontraport?

Bird

Bird is a communications platform-as-a-service (CPaaS) company. At Bird we believe that communicating with a business should feel as natural as communicating with a friend. That’s why we are on a mission to modernize and simplify the overcomplicated space of customer communication. As the only leading cloud communications platform with its own telecommunications carrier infrastructure, over 15,000 global customers rely on Bird to solve their communication challenges. Our SMS, Voice and Conversations APIs continue to revolutionize company-customer interactions, making contact easier, more efficient, and more accessible than ever before. To power these operations, we have offices on 4 continents and a world-class team of over 20 different nationalities available around the clock to support you.

Average Rating: 3.9/5.0

Total Reviews: 69

How Do G2 Users Rate Bird?

  • Has the product been a good partner in doing business?: 7.6/10 (Category avg: 9.1/10)
  • Reporting: 5.0/10 (Category avg: 8.4/10)
  • API Integration: 5.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 5.0/10 (Category avg: 8.8/10)

Who Is the Company Behind Bird?

  • Seller: Bird
  • HQ Location: Amsterdam, Netherlands
  • LinkedIn® Page: www.linkedin.com
    308 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Computer Software, Information Technology and Services
  • Company Size: 81% Small, 16% Medium

What Do G2 Reviewers Say About Bird?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use with Bird's modern and intuitive UI for efficient message management.
  • Users love the intuitive UI of Bird, enhancing WhatsApp inbox management in a modern and professional manner.
  • Users commend the modern and professional UI of Bird, enhancing WhatsApp inbox management with ease.
  • Users value the robust API of Bird for seamless custom integrations and effective WhatsApp Inbox management.
  • Users find that Bird's product enhances communication opportunities with customers, fostering better connections and interactions.
Cons
  • Users express frustration over poor customer support, highlighting issues with bugs and unresolved queries affecting their experience.
  • Users find Bird's services to be too expensive considering the lack of support and numerous technical issues.
  • Users report buggy features in Bird, causing frustration and hindering productivity due to unreliable support and documentation.
  • Users find the complex setup of Bird challenging due to numerous bugs and lack of effective support.
  • Users find the difficult setup of Bird frustrating, hindered by bugs and a lack of adequate support resources.

What Are Recent G2 Reviews of Bird?

What Are G2 Users Discussing About Bird?

Commio

Commio delivers a better way to power voice and text messaging in the cloud. Get up and running fast with our integrated Commio io portal or flexible APIs. We make it easy to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our cloud communications platform also makes it easy to buy and port phone numbers, create route profiles and trunks for outbound voice calls, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate. Purchase phone numbers for inbound voice, route outbound domestic, toll-free, and international calls. Plus scale your text messaging communications with A2P SMS/MMS. Our Least Cost Routing (LCR) engine and database features – Location Routing Number (LRN), Caller Name (CNAM) and E911 – ensure that you're properly routing across our 40 high-quality carriers and paying the best price for every call.

Average Rating: 4.6/5.0

Total Reviews: 115

How Do G2 Users Rate Commio?

  • Has the product been a good partner in doing business?: 9.6/10 (Category avg: 9.1/10)
  • Reporting: 8.8/10 (Category avg: 8.4/10)
  • API Integration: 9.6/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Commio?

  • Seller: Commio
  • Year Founded: 2009
  • HQ Location: Raleigh, NC
  • LinkedIn® Page: www.linkedin.com
    24 employees on LinkedIn®

Who Uses This Product?

  • Who Uses This: Owner, CEO
  • Top Industries: Telecommunications, Information Technology and Services
  • Company Size: 73% Small, 21% Medium

What Are Recent G2 Reviews of Commio?

What Are G2 Users Discussing About Commio?

Conversive

Conversive (formerly SMS Magic) is a CRM-native messaging that grows into intelligent customer engagement It helps enterprises engage customers across SMS, WhatsApp, and other messaging channels directly from Salesforce and Zoho. It starts with compliant, high-volume messaging and scales into conversational workflows, lifecycle automation, and AI-assisted engagement. For years, organizations have used SMS Magic to power CRM-native communication at scale. Conversive extends that foundation with conversational engagement, workflow orchestration, and intelligent automation, so teams can move from sending messages to managing complete customer journeys. Conversive (formerly SMS Magic) comes with these platform capabilities:- 1. Foundation: CRM-native messaging: SMS, WhatsApp, shared inboxes, templates, opt-in management, compliance controls. Engagement 2. Conversational workflows: Two-way conversations, routing, automation, reminders, follow-ups, and omnichannel engagement. Journey Orchestration 3. AI-powered lifecycle orchestration: Intent detection, workflow orchestration, customer lifecycle automation, and intelligent engagement across teams. Products available within the Conversive (formerly SMS Magic) platform 1. SMS Magic for Salesforce: Native Salesforce SMS and WhatsApp engagement 2. SMS Magic for Zoho: Integrated messaging for Zoho CRM workflows 3. SMS Magic: Multichannel messaging infrastructure and compliance controls 4. Conversive: Conversational engagement and lifecycle orchestration layer Conversive (formerly SMS Magic) is urpose-built for high-volume and regulated customer engagement. 1. Education - Admissions, enrollment reminders, fee notifications, and student engagement at scale. 2. Real Estate - Lead response, appointment coordination, and agent-client communication across channels. 3. Healthcare - HIPAA-compliant messaging, patient reminders, care coordination, and conversational patient engagement. 4. BFSI - Secure customer communication, compliance workflows, servicing automation, and lifecycle orchestration. Conversive introduces AI-assisted engagement for organizations that need more than messaging: i) Conversation routing and prioritization ii) Automated follow-up workflows iii) Customer lifecycle automation iv) Intent-aware engagement v) Operational insights and orchestration

Average Rating: 4.0/5.0

Total Reviews: 115

How Do G2 Users Rate Conversive?

  • Has the product been a good partner in doing business?: 8.0/10 (Category avg: 9.1/10)
  • Reporting: 6.7/10 (Category avg: 8.4/10)
  • API Integration: 7.3/10 (Category avg: 8.6/10)
  • Marketing Automation: 7.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Conversive?

  • Seller: Conversive
  • Company Website:
  • Year Founded: 2008
  • HQ Location: Henderson, US
  • LinkedIn® Page: www.linkedin.com
    305 employees on LinkedIn®

Who Uses This Product?

  • Top Industries: Financial Services, Legal Services
  • Company Size: 60% Small, 36% Medium

What Do G2 Reviewers Say About Conversive?

AI-generated summary from verified user reviews

Pros
  • Users highlight the enhanced customer engagement from SMS-Magic, boosting marketing efficiency and communication with clients.
  • Users praise the ease of use of SMS-Magic, enjoying seamless integration and efficient communication across platforms.
  • Users value the seamless CRM integration of SMS-Magic, enhancing customer engagement and marketing campaign effectiveness.
  • Users praise the responsive customer support of SMS-Magic, enhancing overall satisfaction and effective client communication.
  • Users praise the easy integration of SMS-Magic, enabling smooth communication with minimal disruptions in their workflows.
Cons
  • Users find the difficult setup of SMS-Magic challenging due to its complexity and numerous components involved.
  • Users find the pricing high for small teams, especially with increasing message volume impacting budget considerations.
  • Users find the learning curve steep due to complex setups and limited support, leading to frustration and dissatisfaction.
  • Users find the initial setup complex, making workflow configuration and integrations a challenging experience.
  • Users report poor customer support from SMS-Magic, experiencing unresponsiveness and unresolved issues that hinder user satisfaction.

What Are Recent G2 Reviews of Conversive?

What Are G2 Users Discussing About Conversive?

Maropost Marketing Cloud

When your email software can’t keep up with your marketing goals, it’s time to meet Marketing Cloud. Multichannel marketing software built for fast-growing businesses, Marketing Cloud gives you greater control over your email, SMS, and social media ad campaigns. With Maropost, effortlessly build and segment audiences, customize journeys, personalize communications, and deliver them automatically.

Average Rating: 4.4/5.0

Total Reviews: 141

How Do G2 Users Rate Maropost Marketing Cloud?

  • Has the product been a good partner in doing business?: 9.2/10 (Category avg: 9.1/10)
  • Reporting: 8.8/10 (Category avg: 8.4/10)
  • API Integration: 8.8/10 (Category avg: 8.6/10)
  • Marketing Automation: 7.9/10 (Category avg: 8.8/10)

Who Is the Company Behind Maropost Marketing Cloud?

  • Seller: Maropost, Inc
  • Company Website:
  • Year Founded: 2011
  • HQ Location: Toronto, Canada
  • LinkedIn® Page: www.linkedin.com
    372 employees on LinkedIn®
  • Phone: 1-888-438-3152 -ext. 101

Who Uses This Product?

  • Who Uses This: CEO, Owner
  • Top Industries: Marketing and Advertising, Health, Wellness and Fitness
  • Company Size: 68% Small, 26% Medium

What Do G2 Reviewers Say About Maropost Marketing Cloud?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Maropost Marketing Cloud, enjoying seamless campaign management options and functionality.
  • Users value the advanced segmentation capabilities of Maropost, enhancing their marketing strategies through precise targeting.
  • Users value the advanced segmentation and personalization capabilities of Maropost Marketing Cloud for targeted campaigns.
  • Users appreciate the easy setup for A/B testing in Maropost, allowing effective targeting and campaign flexibility.
  • Users praise the powerful automation features of Maropost Marketing Cloud, enhancing their campaign management efficiency.
Cons
  • Users find the lack of account duplication features in Maropost Marketing Cloud frustrating and limiting for their workflows.
  • Users find the difficult learning process for advanced features challenging and time-consuming to navigate effectively.
  • Users struggle with limited third-party integrations, which hampers connectivity and usability of Maropost Marketing Cloud.
  • Users find the limited third-party integrations of Maropost Marketing Cloud hinder their overall marketing effectiveness.
  • Users find the steeper learning curve for advanced features challenging, impacting their overall experience with Maropost Marketing Cloud.

What Are Recent G2 Reviews of Maropost Marketing Cloud?

What Are G2 Users Discussing About Maropost Marketing Cloud?

ShoutOUT

ShoutOUT is the all in one Customer Communication Platform working with over 300+ brands in 40+ countries with 3500+ users such as Sampath Bank, DSI Tyres, Mobil, Abans, etc. ShoutOUT Engage - It supports businesses to keep in touch with their customers by automated, personalized and targeted SMS and Emails. And go to the next level with WhatsApp Business API & Facebook Messenger integration with ShoutOUT. ShoutOUT Segment - It facilitates businesses to track customer actions in different channels and have a better understanding of consumer behaviors/patterns and the ShoutOUT rule engine helps to segment customers dynamically. Moreover, these segments can be synced with 3rd party applications like sales CRM, and target them on Facebook campaigns with custom and lookalike audiences, etc. Our Solutions -SMS & Email Marketing Platform -SMS API for Developers -OTP Platform -Messenger Integration & Chatbot Automation -WhatsApp Business API & Chatbot Automation -ShoutOUT Forms/Surveys -ShoutOUT SMS Polls For more information, visit our website: www.getshoutout.com or contact us via info@getshoutout.com

Average Rating: 4.9/5.0

Total Reviews: 15

How Do G2 Users Rate ShoutOUT?

  • Has the product been a good partner in doing business?: 10.0/10 (Category avg: 9.1/10)
  • Reporting: 8.3/10 (Category avg: 8.4/10)
  • API Integration: 10.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 10.0/10 (Category avg: 8.8/10)

Who Is the Company Behind ShoutOUT?

Who Uses This Product?

  • Company Size: 76% Small, 12% Large

What Are Recent G2 Reviews of ShoutOUT?

What Are G2 Users Discussing About ShoutOUT?

Retention.com

10x Your Email List with Retention.com 95% of visitors leave your website without ever filling out a form.That's not just lost traffic, it's lost revenue sitting that you wouldn't be able to reach. Until now. Retention.com identifies up to 40% of your anonymous website visitors and delivers verified, deliverable email addresses straight to your email provider, even if the contact never fills out a form, subscribes to a pop-up, or creates an account. That means the shoppers who browsed your best sellers, added items to their cart, or spent time on your landing pages can now enter your email flows automatically. No more relying solely on opt-in forms and discount pop-ups to grow your list. Retention.com works alongside your existing acquisition strategy to unlock a massive pool of contacts you were previously invisible to. The result is faster list growth, higher-intent audiences, and more revenue per send. Getting started is simple. Retention.com integrates directly with your existing email platform, so new contacts flow into your welcome series, abandonment sequences, and promotional campaigns from day one. There's no complex setup, no engineering resources required, and no disruption to your current workflows. Trusted by 1,500+ brands including Manscaped, Living Spaces, Spanx, and Mejuri, Retention.com is the fastest way to scale your email list with real, marketable contacts. If you're serious about email list growth, stop leaving subscribers on the table and start turning your anonymous traffic into your most profitable channel.

Average Rating: 4.5/5.0

Total Reviews: 121

How Do G2 Users Rate Retention.com?

  • Has the product been a good partner in doing business?: 9.3/10 (Category avg: 9.1/10)
  • Reporting: 6.3/10 (Category avg: 8.4/10)
  • API Integration: 10.0/10 (Category avg: 8.6/10)
  • Marketing Automation: 9.2/10 (Category avg: 8.8/10)

Who Is the Company Behind Retention.com?

Who Uses This Product?

  • Who Uses This: CEO, Founder
  • Top Industries: Consumer Goods, Marketing and Advertising
  • Company Size: 81% Small, 11% Medium

What Do G2 Reviewers Say About Retention.com?

AI-generated summary from verified user reviews

Pros
  • Users appreciate the ease of use of Retention.com, with straightforward setup and seamless integration into existing systems.
  • Users value the easy setup of Retention.com, allowing for quick integration and immediate data collection benefits.
  • Users find the easy implementation of Retention.com crucial in quickly converting traffic into valuable data and revenue.
  • Users appreciate the ease of setup with Retention.com, enjoying its ability to convert anonymous visitors into opportunities.
  • Users appreciate the revenue growth achieved with Retention.com, benefiting from valuable data that enhances outreach efforts.
Cons
  • Users find the inconsistent lead quality a challenge, as relevancy varies and filtering is often necessary.
  • Users express concerns about the email quality, indicating it may not meet their expectations.
  • Users struggle with poor customer support, making it difficult to resolve issues and optimize their experience.
  • Users report inconsistent contact quality that can impact the effectiveness of their management efforts with Retention.com.
  • Users note that the data limitations of Retention.com result in added contacts being less qualified and engaged.

What Are Recent G2 Reviews of Retention.com?

What Are G2 Users Discussing About Retention.com?

Alanna Iwuh
A
Researched and written by Alanna Iwuh
Updated July 14, 2026